HP Cp1700ps HP CP 1700 Series - (English) User's Guide - Page 4

Using the Toolbox, Maintaining the printer, Troubleshooting, Printer Services tab - printer ink cartridge

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Printing envelopes and cards 5-10 Printing on transparencies 5-11 Printing on media of user-defined size 5-11 Using the rear manual feed 5-12 Using the Toolbox Printer Status tab 6-1 Information tab 6-1 Printer Services tab 6-2 Maintaining the printer Cleaning the printer 7-1 Maintaining the printheads 7-2 Cleaning the printheads 7-2 Aligning the printheads 7-3 Replacing the printheads 7-3 Maintaining the ink cartridges 7-4 Troubleshooting Checking the basics 8-1 Resolving printer problems 8-1 Unexpected printer shutdown 8-2 Printer is not responding (nothing prints 8-2 Printer light blinks alternating amber and green 8-3 Printer takes a long time to print 8-3 Resolving printing problems 8-4 Blank page printed 8-4 Infrared printing does not work 8-4 Something on the page is missing or incorrect 8-5 Placement of the text or graphics is wrong 8-5 Poor print quality 8-6 Meaningless characters printed 8-6 Ink is smearing 8-7 Ink is not filling the text or graphics completely 8-7 Faded or dull-colored output 8-7 Colors are printing as black and white 8-8 Colors do not line up properly 8-9 Resolving paper-feed problems 8-9 Print media is jammed 8-9 Paper tray cannot be inserted 8-12 Paper-feed problems 8-12 ii ENWW

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ii
ENWW
Printing envelopes and cards . . . . . . . . . . . . . . . . . . . . . . . 5-10
Printing on transparencies . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Printing on media of user-defined size
. . . . . . . . . . . . . . 5-11
Using the rear manual feed . . . . . . . . . . . . . . . . . . . . . . . .5-12
Using the Toolbox
Printer Status tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1
Information tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Printer Services tab
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Maintaining the printer
Cleaning the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Maintaining the printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2
Cleaning the printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Aligning the printheads
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Replacing the printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Maintaining the ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Troubleshooting
Checking the basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1
Resolving printer problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Unexpected printer shutdown . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Printer is not responding (nothing prints) . . . . . . . . . . . . . . . 8-2
Printer light blinks alternating amber and green . . . . . . . . . . 8-3
Printer takes a long time to print . . . . . . . . . . . . . . . . . . . . . . 8-3
Resolving printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
Blank page printed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
Infrared printing does not work
. . . . . . . . . . . . . . . . . . . . . . 8-4
Something on the page is missing or incorrect. . . . . . . . . . . 8-5
Placement of the text or graphics is wrong. . . . . . . . . . . . . . 8-5
Poor print quality
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Meaningless characters printed . . . . . . . . . . . . . . . . . . . 8-6
Ink is smearing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
Ink is not filling the text or graphics completely . . . . . . . 8-7
Faded or dull-colored output . . . . . . . . . . . . . . . . . . . . . 8-7
Colors are printing as black and white . . . . . . . . . . . . . . 8-8
Colors do not line up properly . . . . . . . . . . . . . . . . . . . .8-9
Resolving paper-feed problems . . . . . . . . . . . . . . . . . . . . . . . . .8-9
Print media is jammed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9
Paper tray cannot be inserted
. . . . . . . . . . . . . . . . . . . . . . 8-12
Paper-feed problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-12