HP DL320 HP ProLiant Servers Troubleshooting Guide - Page 44

SD ca, USB drive k, rd problems, ey problems, Fan problems

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3. Run HP Insight Diagnostics (on page 74). Then, replace failed components as indicated. 4. When the drive is a replacement drive on an array controller, be sure that the drive is the same type and of the same or larger capacity than the original drive. Data is inaccessible Action: 1. Be sure the files are not corrupt. Run the repair utility for the operating system. 2. Be sure no viruses exist on the server. Run a current version of a virus scan utility. 3. When a TPM is installed and is being used with BitLocker™, be sure the TPM is enabled in RBSU ("HP ROM-Based Setup Utility" on page 65). See the TPM replacement recovery procedure in the operating system documentation. 4. When migrating encrypted data to a new server, be sure to follow the recovery procedures in the operating system documentation. Server response time is slower than usual Action: 1. Be sure the hard drive is not full. If needed, increase the amount of free space on the hard drive. HP recommends that hard drives have a minimum of 15 percent free space. 2. Review information about the operating system encryption technology, which can cause a decrease in server performance. For more information, see the operating system documentation. SD card problems System does not boot from the drive Action: 1. Be sure the drive boot order in RBSU is set so that the server boots from the SD card. 2. Reseat the SD card. USB drive key problems System does not boot from the drive Action: 1. Be sure that USB is enabled in RBSU. 2. Be sure the drive boot order in RBSU is set so that the server boots from the USB drive key. 3. Reseat the USB drive key. Fan problems General fan problems are occurring Action: Hardware problems 44

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3.
Run HP Insight Diagnostics (on page
74
). Then, replace failed components as indicated.
4.
When the drive is a replacement drive on an array controller, be sure that the drive is the sam
and of th
e type
e same or larger capacity than the original drive.
Data is
e files are not corrupt. Run the repair utility for the operating system.
ersion of a virus scan utility.
e TPM is enabled in RBSU
dure in the
4.
o a new server, be sure to follow the recovery procedures in the
Server
se the amount of free space on the hard drive. HP
m of 15 percent free space.
use a decrease
SD ca
System does not boot from the drive
erver boots from the SD card.
Reseat the SD card.
USB drive k
System
e
2.
3.
Genera
a
Actio
inaccessible
Action
:
1.
Be sure th
2.
Be sure no viruses exist on the server. Run a current v
3.
When a TPM is installed and is being used with BitLocker™, be sure th
("
HP ROM-Based Setup Utility
" on page
65
). See the TPM replacement recovery proce
operating system documentation.
When migrating encrypted data t
operating system documentation.
response time is slower than usual
Action
:
1.
Be sure the hard drive is not full. If needed, increa
recommends that hard drives have a minimu
2.
Review information about the operating system encryption technology, which can ca
in server performance. For more information, see the operating system documentation.
rd problems
Action
:
1.
Be sure the drive boot order in RBSU is set so that the s
2.
ey problems
do
s not boot from the drive
Action
:
1.
Be sure that USB is enabled in RBSU.
Be sure the drive boot order in RBSU is set so that the server boots from the USB drive key.
Reseat the USB drive key.
Fan problems
l f
n problems are occurring
n
:
Hardware problems 44