HP DL585 ProLiant DL585 Generation 2 Server User Guide - Page 5

Contents 5

Pre-diagnostic steps

.................................................................................................................................

64

Important safety information

............................................................................................................

64

Symptom information

.....................................................................................................................

66

Prepare the server for diagnosis

......................................................................................................

67

Loose connections

...................................................................................................................................

67

Service notifications

.................................................................................................................................

68

Troubleshooting flowcharts

.......................................................................................................................

68

Start diagnosis flowchart

................................................................................................................

68

General diagnosis flowchart

...........................................................................................................

69

Server power-on problems flowchart

................................................................................................

71

POST problems flowchart

...............................................................................................................

74

OS boot problems flowchart

...........................................................................................................

75

Server fault indications flowchart

.....................................................................................................

77

POST error messages and beep codes

.......................................................................................................

79

Regulatory compliance notices

.....................................................................................................

80

Regulatory compliance identification numbers

.............................................................................................

80

Federal Communications Commission notice

...............................................................................................

80

FCC rating label

............................................................................................................................

80

Class A equipment

.........................................................................................................................

80

Class B equipment

.........................................................................................................................

80

Declaration of conformity for products marked with the FCC logo, United States only

.......................................

81

Modifications

..........................................................................................................................................

81

Cables

...................................................................................................................................................

81

Canadian notice (Avis Canadien)

..............................................................................................................

82

European Union regulatory notice

.............................................................................................................

82

Disposal of waste equipment by users in private households in the European Union

.........................................

82

Japanese notice

......................................................................................................................................

83

BSMI notice

............................................................................................................................................

83

Korean notice

.........................................................................................................................................

84

Laser compliance

....................................................................................................................................

84

Battery replacement notice

........................................................................................................................

84

Taiwan battery recycling notice

.................................................................................................................

85

Power cord statement for Japan

.................................................................................................................

85

Electrostatic discharge

.................................................................................................................

86

Preventing electrostatic discharge

..............................................................................................................

86

Grounding methods to prevent electrostatic discharge

..................................................................................

86

Specifications

.............................................................................................................................

87

Environmental specifications

.....................................................................................................................

87

Server specifications

................................................................................................................................

87

Technical support

........................................................................................................................

89

Before you contact HP

..............................................................................................................................

89

HP contact information

.............................................................................................................................

89

Customer Self Repair

...............................................................................................................................

89

Acronyms and abbreviations

........................................................................................................

97

Index

.......................................................................................................................................

101

Section	Page
HP ProLiant DL585 Generation 2 Server User Guide	1
Notice	2
Contents	3
Component identification	6
Front panel components	6
Front panel LEDs and buttons	7
Processor memory module components	8
DIMM slot identification	9
SAS and SATA hard drive LEDs	9
SAS and SATA hard drive LED combinations	10
Rear panel components	11
Rear panel LEDs and buttons	12
Internal components	12
System maintenance switch (SW3)	13
Media board components	14
Boot device selector switch (SW1)	15
Systems Insight Display LEDs	16
Battery pack LEDs	17
Fan locations	18
Hot-plug fan LEDs	19
Hot-plug power supply LEDs	19
Setup	21
Optional installation services	21
Rack planning resources	21
Optimum environment	22
Space and airflow requirements	22
Temperature requirements	22
Power requirements	23
Rack warnings and cautions	23
Electrical grounding requirements	24
Identifying rack server shipping carton contents	25
Installing hardware options	25
Installing the server into the rack	25
Installing the cable management arm	25
Powering up and configuring the server	25
Installing the operating system	26
Registering the server	26
Operations	27
Power up the server	27
Power down the server	27
Extending the server from the rack	27
Removing the access panel	28
Accessing the Systems Insight Display	29
Hot-plug fans	30
Removing the system battery	31
Hardware options installation	32
Introduction	32
Processor options	32
Removing the processor memory module	32
Installing a processor	34
Memory options	40
Advanced ECC memory	40
Installing DIMMs	40
Hard drive guidelines	41
Installing a hot-plug hard drive	42
Installing DVD, CD-ROM, or diskette drives	43
Hot-plug power supplies	44
Expansion boards	46
Installing an expansion board	46
Battery-backed write cache	48
Cabling	52
Cabling overview	52
BBWC cabling	52
Front panel cable components	53
SAS and SATA hard drive cabling	53
Software and configuration utilities	54
Configuration tools	54
SmartStart software	54
SmartStart Scripting Toolkit	54
HP ROM-Based Setup Utility	55
HP ProLiant Essentials Rapid Deployment Pack	56
Option ROM Configuration for Arrays	57
Array Configuration Utility	57
Re-entering the server serial number and product ID	57
Management tools	58
Automatic Server Recovery	58
Integrated Lights-Out 2 technology	58
StorageWorks library and tape tools	58
Management Agents	59
HP Systems Insight Manager	59
Redundant ROM support	59
ROMPaq utility	60
System Online ROM flash component utility	60
USB support	60
Diagnostic tools	61
HP Insight Diagnostics	61
Integrated Management Log	61
Array Diagnostic Utility	61
Remote support and analysis tools	62
HP Instant Support Enterprise Edition	62
Keeping the system current	62
Drivers	62
ProLiant Support Packs	62
Operating system version support	62
Change control and proactive notification	63
Care Pack	63
Troubleshooting	64
Troubleshooting resources	64
Pre-diagnostic steps	64
Important safety information	64
Symptom information	66
Prepare the server for diagnosis	67
Loose connections	67
Service notifications	68
Troubleshooting flowcharts	68
Start diagnosis flowchart	68
General diagnosis flowchart	69
Server power-on problems flowchart	71
POST problems flowchart	74
OS boot problems flowchart	75
Server fault indications flowchart	77
POST error messages and beep codes	79
Regulatory compliance notices	80
Regulatory compliance identification numbers	80
Federal Communications Commission notice	80
FCC rating label	80
Class A equipment	80
Class B equipment	80
Declaration of conformity for products marked with the FCC logo, United States only	81
Modifications	81
Cables	81
Canadian notice (Avis Canadien)	82
European Union regulatory notice	82
Disposal of waste equipment by users in private households in the European Union	82
Japanese notice	83
BSMI notice	83
Korean notice	84
Laser compliance	84
Battery replacement notice	84
Taiwan battery recycling notice	85
Power cord statement for Japan	85
Electrostatic discharge	86
Preventing electrostatic discharge	86
Grounding methods to prevent electrostatic discharge	86
Specifications	87
Environmental specifications	87
Server specifications	87
Technical support	89
Before you contact HP	89
HP contact information	89
Customer Self Repair	89
Acronyms and abbreviations	97

HP DL585 ProLiant DL585 Generation 2 Server User Guide - Page 5

Regulatory compliance notices, Electrostatic discharge, Specifications, Technical support

Page 5 highlights