HP DeskJet 3700 User Guide

HP DeskJet 3700 Manual

HP DeskJet 3700 manual content summary:

  • HP DeskJet 3700 | User Guide - Page 1
    HP DeskJet 3700 All-in-One series
  • HP DeskJet 3700 | User Guide - Page 2
  • HP DeskJet 3700 | User Guide - Page 3
    Table of contents 1 HP DeskJet 3700 series Help ...1 2 Get started ...3 Printer parts ...4 Control panel features ...5 Control panel lights and display icons status ...7 Load media ...10 Change the default paper size detected by printer 14 Paper basics ...15 Open the HP printer software (Windows)
  • HP DeskJet 3700 | User Guide - Page 4
    a networked printer 67 8 Solve a problem ...69 Jams and paper-feed issues ...70 Cartridge issues ...74 Printing issues ...76 Copy issues ...84 Scan issues ...85 Network and connection issues ...86 Printer hardware issues ...88 Control panel error codes and status ...89 HP support ...94 Appendix
  • HP DeskJet 3700 | User Guide - Page 5
    1 HP DeskJet 3700 series Help Learn how to use your HP DeskJet 3700 series. ● Get started on page 3 ● Print on page 23 ● Use Web Services on page 33 ● Copy and scan on page 39 ● Manage cartridges on page 47 ● Connect your printer on page 55 ● Technical information on page 97 ● Solve a problem on
  • HP DeskJet 3700 | User Guide - Page 6
    2 Chapter 1 HP DeskJet 3700 series Help ENWW
  • HP DeskJet 3700 | User Guide - Page 7
    2 Get started ● Printer parts ● Control panel features ● Control panel lights and display icons status ● Load media ● Change the default paper size detected by printer ● Paper basics ● Open the HP printer software (Windows) ● Sleep mode ● Quiet Mode ● Auto-Off ENWW 3
  • HP DeskJet 3700 | User Guide - Page 8
    -width guide 2 Input tray extender 3 Input tray 4 Input tray shield 5 Scanner 6 Scan path 7 Scan light 8 Control panel 9 Cartridge access door 10 Cartridges 11 Output tray 12 Output tray extender (also referred to as the tray extender) 13 Paper catch 14 Power connection 15
  • HP DeskJet 3700 | User Guide - Page 9
    panel display : Indicates number of copies, media errors, wireless status and signal strength, Wi-Fi Direct status, and ink levels. Information button: Prints out a printer times fast. Ink Alert light: Indicates low ink or cartridge problems. For more information, see Control panel error codes
  • HP DeskJet 3700 | User Guide - Page 10
    Feature 10 11 Description Web Services button: Prints a diagnostic page to help troubleshooting Web Services issues if Web Services light is blinking. Web Services light: A blinking light indicates a problem with the connection to Web Services. Wi-Fi Direct button: Turns on or off Wi-Fi Direct. Wi-
  • HP DeskJet 3700 | User Guide - Page 11
    turn on the wireless capability, press the Wireless button ( ). The Wireless light is blinking, the Wireless icon is on, and the The printer is connecting to a wireless network or is in the Wi- Signal Bars icon are cycling. Fi Protected Setup (WPS) push mode. The Wireless light blinks for three
  • HP DeskJet 3700 | User Guide - Page 12
    . One of the following might have occurred. - The printer has a problem connecting to the wireless network. - An error occurs or an overlap session is detected when using WPS. Press the Wireless button ( ) and the Information button ( ) together to run the wireless test, and then review the
  • HP DeskJet 3700 | User Guide - Page 13
    learn how to register Web Services, see Set up Web Services on page 35. The Web Services feature has been registered, but there is a connectivity issue. Press the Web Services button ( ) to print a diagnostic page, and then follow the instructions on the page. The Web Services feature is turned on
  • HP DeskJet 3700 | User Guide - Page 14
    tray extender. 2. Insert a stack of paper into the input tray with the short edge down and the print side up, and slide the stack of paper down until it stops. 3. Slide the paper-width guide to the right until it stops at the edge of the paper. 10 Chapter 2 Get started ENWW
  • HP DeskJet 3700 | User Guide - Page 15
    photo paper into the far-right side of the input tray with the short edge down and the print side up, and slide the stack of paper down until it stops. 3. Slide the paper-width guide to the right until it stops at the edge of the paper. ENWW Load media 11
  • HP DeskJet 3700 | User Guide - Page 16
    output tray and the output tray extender, and then lift the paper catch. To load envelopes 1. Raise the input tray and input tray extender. 2. Insert one or more envelopes into the far-right side of the input tray and slide the stack of envelopes down until it stops. The side to
  • HP DeskJet 3700 | User Guide - Page 17
    4. Pull out the output tray and the output tray extender, and then lift the paper catch. ENWW Load media 13
  • HP DeskJet 3700 | User Guide - Page 18
    is large, small, or medium width. You can change the default large, medium, or small paper size detected by the printer. To change the default paper size detected by the printer 1. Open the embedded web server (EWS). For more information, see Open the embedded web server on page 65. 2. Click the
  • HP DeskJet 3700 | User Guide - Page 19
    not be available. Photo printing ● HP Premium Plus Photo Paper HP Premium Plus Photo Paper is HP's highest-quality photo paper for your best photos. With HP Premium Plus Photo Paper, you can print beautiful photos that are instant-dry so you can share them right off the printer. It is available in
  • HP DeskJet 3700 | User Guide - Page 20
    HP ink cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of printing affordable, lab-quality photos with your HP printer. Original HP inks and HP , and flyers. ● HP Multipurpose and All-in-One Printing Paper HP Multipurpose and All-in-One Printing Paper is a high-
  • HP DeskJet 3700 | User Guide - Page 21
    HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks and shorter dry-time than
  • HP DeskJet 3700 | User Guide - Page 22
    the HP printer software (Windows) After installing the HP printer software, double-click the printer icon on the desktop or do one of the following to open the printer software: ● Windows 10: From the computer desktop, click Start, select All apps, click HP, and then select the icon with the printer
  • HP DeskJet 3700 | User Guide - Page 23
    Sleep mode ● Power usage is reduced while in Sleep mode. ● After initial setup of printer, the printer will enter Sleep mode after 5 minutes of inactivity. To change the time to Sleep mode 1. Open the embedded web server (EWS). For more information, see
  • HP DeskJet 3700 | User Guide - Page 24
    the Draft or Best print quality, or if you print photos or envelopes, the printer works in the same way as when Quiet Mode is off. To turn Quiet Mode on or off from the printer software (Windows) 1. Open the HP printer software. For more information, see Open the HP printer software (Windows) on
  • HP DeskJet 3700 | User Guide - Page 25
    use the Power button to turn the printer back on. If your printer supports this energy saving feature, Auto-Off is automatically enabled or disabled depending on printer capabilities and connection options. Even when Auto-Off is disabled, the printer enters Sleep mode after 5 minutes of inactivity
  • HP DeskJet 3700 | User Guide - Page 26
    22 Chapter 2 Get started ENWW
  • HP DeskJet 3700 | User Guide - Page 27
    3 Print ● Print documents ● Print photos ● Print envelopes ● Print using the maximum dpi ● Print from mobile devices ● Tips for print success ENWW 23
  • HP DeskJet 3700 | User Guide - Page 28
    button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. Select the appropriate options on the Printing Shortcut tab. To change other print settings, click the other tabs. For more printing tips, see Tips for print success on page 30. NOTE: If you
  • HP DeskJet 3700 | User Guide - Page 29
    After you print the first side, follow the onscreen instructions to reload the paper, and then click Continue. 6. Click OK to print. To print on both sides the printer is now going into the printer and the blank side of the document is facing toward the front of the printer. 7. In the Print dialog,
  • HP DeskJet 3700 | User Guide - Page 30
    button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. Select the appropriate options on the Printing Shortcut tab. To change other print settings, click the other tabs. For more printing tips, see Tips for print success on page 30. NOTE: If you
  • HP DeskJet 3700 | User Guide - Page 31
    ) 1. From your software, select Print. 2. Make sure your printer is selected. 3. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. Select the
  • HP DeskJet 3700 | User Guide - Page 32
    support.hp.com. To print in maximum dpi mode (Windows) 1. From your software, select Print. 2. Make sure your printer is selected. 3. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer
  • HP DeskJet 3700 | User Guide - Page 33
    or later are supported by the HP Print Service Plugin. Devices running Android 4.3 or earlier can print using the HP ePrint app, available in the Google Play Store. ● Windows Mobile: Tap Print from the Device menu. No setup is required since the software is preinstalled. NOTE: If your printer is not
  • HP DeskJet 3700 | User Guide - Page 34
    for print success To print successfully, the HP cartridges should be functioning properly with sufficient ink, the paper should be loaded correctly, and the printer should have the appropriate settings. Print settings do not apply to copying or scanning. Ink tips ● ● ● ● Use original HP cartridges
  • HP DeskJet 3700 | User Guide - Page 35
    of non-HP supplies. Product service or repairs required as a result of using a non-HP supply will not be covered under warranty. If you believe the purchased original HP cartridges, go to: www.hp.com/go/anticounterfeit ● You can print your document on both sides of the paper manually. ENWW Tips
  • HP DeskJet 3700 | User Guide - Page 36
    32 Chapter 3 Print ENWW
  • HP DeskJet 3700 | User Guide - Page 37
    4 Use Web Services ● What are Web Services? ● Set up Web Services ● Print with HP ePrint ● Remove Web Services ENWW 33
  • HP DeskJet 3700 | User Guide - Page 38
    web features, the printer must be connected to the Internet (using wireless connection). You cannot use these web features if the printer is connected using a USB cable. HP ePrint ● HP ePrint is a free service from HP that allows you to print to your HP ePrint-enabled printer anytime, from any
  • HP DeskJet 3700 | User Guide - Page 39
    . If you do not have the proxy details, contact your network administrator or the person who set up the network. 5. When the printer is connected to the server, the printer prints an information page. Follow the instructions on the information page to finish the setup. ENWW Set up Web Services 35
  • HP DeskJet 3700 | User Guide - Page 40
    with HP ePrint HP ePrint allows you to print to your HP ePrint-enabled printer anytime, from any location. Before you can use HP ePrint, make sure the printer is connected to an active network providing Internet access. To print a document using HP ePrint 1. Make sure you have set up Web Services
  • HP DeskJet 3700 | User Guide - Page 41
    embedded web server (EWS). For more information, see Open the embedded web server on page 65. 2. Click the Web Services tab, and then click Remove Web Services in the Web Services Settings section. 3. Click Remove Web Services. 4. Click Yes to remove Web Services from your printer. ENWW Remove Web
  • HP DeskJet 3700 | User Guide - Page 42
    38 Chapter 4 Use Web Services ENWW
  • HP DeskJet 3700 | User Guide - Page 43
    5 Copy and scan ● Copy documents ● Scan using the HP printer software ● Scan using Webscan ● Tips for copy and scan success ENWW 39
  • HP DeskJet 3700 | User Guide - Page 44
    . For information about how to load paper, see Load media on page 10. 2. Load the original print side up, fully justified to the right side of the scanner, until it feeds into the scan path and the scan light turns on. 3. Press either the Start Copy Black button ( ) or the Start Copy Color
  • HP DeskJet 3700 | User Guide - Page 45
    to a computer, make sure you have already installed the HP recommended printer software. The printer and computer must be connected and turned on. To scan a document or photo to a file (Windows) 1. Load the original print side up, fully justified to the right side of the scanner, until it feeds
  • HP DeskJet 3700 | User Guide - Page 46
    to review and modify settings for any scan. For more information, see Change scan settings (Windows) on page 43. If Show Viewer After Scan is selected, you can make adjustments to the scanned image in the preview screen. To scan an original from HP printer software (OS X) 1. Open HP Easy Scan. HP
  • HP DeskJet 3700 | User Guide - Page 47
    resolution, contrast, and the folder location for saved scans. 1. Load the original print side up, fully justified to the right side of the scanner, until it feeds into the scan path and the scan light turns on. 2. Double-click the printer icon on the desktop or do one of the following to open the
  • HP DeskJet 3700 | User Guide - Page 48
    the save icon to the right of the shortcut, and then click Scan . Go online to learn more about using the HP Scan software. Learn how to: ● customize scan settings, such as image file type, scan resolution, and contrast levels. ● scan to network folders and cloud drives. ● preview and adjust images
  • HP DeskJet 3700 | User Guide - Page 49
    4. Select Webscan from EWS to enable Webscan. 5. Click Apply. To scan using Webscan Scanning using Webscan offers basic scan options. For additional scan options or functionality, scan from the HP printer software. 1. Load the original print side up, fully justified to the right side of the scanner
  • HP DeskJet 3700 | User Guide - Page 50
    documents, use a compressed air duster to blow air into the scan path where the streaks appear. ● To make a large copy of a small original, scan the original into the computer, resize the image in the scanning software, and then print a copy of the enlarged image. ● To avoid incorrect or missing
  • HP DeskJet 3700 | User Guide - Page 51
    6 Manage cartridges This section contains the following topics: ● Check estimated ink levels ● Order ink supplies ● Replace cartridges ● Use single cartridge mode ● Cartridge warranty information ● Tips for working with cartridges ENWW 47
  • HP DeskJet 3700 | User Guide - Page 52
    in the HP folder in the Applications folder. 2. Select the HP DeskJet 3700 series from the list of devices at the left of the window. 3. Click Supplies Status. The estimated ink levels appear. 4. Click All Settings to return to the Information and Support pane. 48 Chapter 6 Manage cartridges ENWW
  • HP DeskJet 3700 | User Guide - Page 53
    in the Applications folder. 2. Click Supplies Info. The print cartridge ordering numbers appear. 3. Click All Settings to return to the Information and Support pane. To order original HP supplies for the HP DeskJet 3700 series, go to www.hp.com/buy/supplies . If prompted, choose your country/region
  • HP DeskJet 3700 | User Guide - Page 54
    is on. 2. Remove the cartridge. a. Open the cartridge access door and wait for the print carriage to move to the center of the printer. b. Press down to release the cartridge, and then pull it toward you out of the slot. 3. Insert a new cartridge. a. Remove the cartridge from the packaging. 50
  • HP DeskJet 3700 | User Guide - Page 55
    b. Remove the plastic tape using the pull tab. NOTE: Do not touch the electrical contacts on the cartridge. c. Slide the cartridge into the slot at a slight upward angle, and then push up on the cartridge until it clicks into place. d. Close the cartridge access door. ENWW Replace cartridges 51
  • HP DeskJet 3700 | User Guide - Page 56
    Use the single cartridge mode to operate the printer with only one cartridge. The single cartridge mode is initiated when one of the following occurs. ● There is only one cartridge installed in the carriage. ● A cartridge is removed from the carriage if there are two cartridges installed previously
  • HP DeskJet 3700 | User Guide - Page 57
    HP ink is not depleted and the end of warranty date has not been reached. The end of warranty date, in YYYY/MM/DD format, may be found on the cartridge as indicated: For a copy of the HP Limited Warranty Statement, see the printed documentation that came with the printer. ENWW Cartridge warranty
  • HP DeskJet 3700 | User Guide - Page 58
    snap into place. ● Align the printer for best print quality. See Printing issues on page 76 for more information. ● When the Estimated Cartridge Levels screen shows one or both cartridges in a low state, consider getting replacement cartridges to avoid possible printing delays. You do not need to
  • HP DeskJet 3700 | User Guide - Page 59
    7 Connect your printer ● Connect your printer to a wireless network with a router ● Connect wirelessly to the printer without a router ● Wireless settings ● Connect your printer to your computer with a USB cable (non-network connection) ● Change from a USB connection to a wireless network ● Advanced
  • HP DeskJet 3700 | User Guide - Page 60
    TIP: To print a wireless quick start guide, press the Information button ( ) for three seconds. ● Connect your printer to a wireless network using Wi-Fi Protected Setup (WPS) ● Connect your printer to a wireless network using HP printer software Connect your printer to a wireless network using Wi
  • HP DeskJet 3700 | User Guide - Page 61
    Tools. c. Click Device Setup & Software. d. Click Connect a new device, click Wireless, and then follow the onscreen instructions. 2. After the printer connects successfully, the blue Wireless light stops blinking and remains on. To connect your printer using HP printer software (OS X) 1. Depending
  • HP DeskJet 3700 | User Guide - Page 62
    choose Setup New Device from the Devices menu, and then follow the onscreen instructions. 2. After the printer connects successfully, the blue Wireless light stops blinking and remains on. To connect a new printer (Windows) 1. Open the printer software. For more information, see Open the HP printer
  • HP DeskJet 3700 | User Guide - Page 63
    about the Wi-Fi Direct light status, see Control panel lights and display icons status on page 7. To print from a wireless-capable mobile device that supports Wi-Fi Direct Make sure you have installed the latest version of HP Print Service Plugin on your mobile device. You can download this
  • HP DeskJet 3700 | User Guide - Page 64
    use to connect to a new wireless network or hotspot. Choose the Wi-Fi Direct name from the list of wireless networks shown such as DIRECT-**-HP DeskJet 3700 series (where ** are the unique characters to identify your printer). Enter the Wi-Fi Direct password when prompted. 4. Print your document
  • HP DeskJet 3700 | User Guide - Page 65
    shown such as DIRECT-**-HP DeskJet 3700 series (where ** are the unique characters to identify your printer). Enter the Wi-Fi Direct password when prompted. 4. Proceed to step 5 if the printer has been installed and connected to the computer over a wireless network. If the printer has been installed
  • HP DeskJet 3700 | User Guide - Page 66
    Reconfigure Wireless Settings. Follow the onscreen instructions. To restore network settings to default settings ● Press the Wireless button ( ) and the Cancel button ( time, and then hold them for three seconds. ) from the printer control panel at the same 62 Chapter 7 Connect your printer ENWW
  • HP DeskJet 3700 | User Guide - Page 67
    supports a rear USB 2.0 High Speed port for connection to a computer. To connect the printer with the USB cable 1. Visit 123.hp.com to download and install the printer software. NOTE: Do not connect the USB cable to the printer until you are prompted to do so. 2. Follow the onscreen instructions
  • HP DeskJet 3700 | User Guide - Page 68
    Setup & Software. 4. Select Convert a USB connected printer to wireless. Follow the onscreen instructions. To change from a USB connection to a wireless network (OS X) 1. Connect the printer to your wireless network. 2. Use 123.hp.com to change the software connection to wireless for this printer
  • HP DeskJet 3700 | User Guide - Page 69
    the Information button ( ) to print a printer information page. 2. From your wireless computer, turn wireless on, search for and connect to the Wi-Fi Direct name, for example: DIRECT-**-HP DeskJet 3700 series. Enter the Wi-Fi Direct password when prompted. 3. In a supported web browser on your
  • HP DeskJet 3700 | User Guide - Page 70
    setup wizards) ● Remembering the EWS browser language setting ● Personalizing the EWS Home page For information about how to change your privacy and cookie settings and how to view or delete cookies, see the documentation available with your Web browser. 66 Chapter 7 Connect your printer ENWW
  • HP DeskJet 3700 | User Guide - Page 71
    more about configuring your network and the printer for wireless printing. Click here to go online for more information. ● Learn how to find your network security settings. Click here to go online for more information. ● Learn about the HP Print and Scan Doctor. Click here to go online for more
  • HP DeskJet 3700 | User Guide - Page 72
    68 Chapter 7 Connect your printer ENWW
  • HP DeskJet 3700 | User Guide - Page 73
    8 Solve a problem This section contains the following topics: ● Jams and paper-feed issues ● Cartridge issues ● Printing issues ● Copy issues ● Scan issues ● Network and connection issues ● Printer hardware issues ● Control panel error codes and status ● HP support ENWW 69
  • HP DeskJet 3700 | User Guide - Page 74
    feed. NOTE: The HP online troubleshooting wizards may not be available in all languages. Read general instructions in the Help for clearing down the input tray shield. 4. Press the Resume button ( ) on the control panel to continue the current job. To clear a paper jam from the output tray 1.
  • HP DeskJet 3700 | User Guide - Page 75
    ) on the control panel to continue the current job. To clear a paper jam from the cartridge access area 1. Press manually. 2. Remove the jammed paper. a. Press the Power button ( ) to turn off the printer. b. Open the cartridge access door. c. If the print carriage is in the center of the printer
  • HP DeskJet 3700 | User Guide - Page 76
    e. Close the cartridge access door. 3. Press the Power button ( ) to turn on the printer. Clear a print carriage jam Resolve a print carriage jam. Use an HP online troubleshooting wizard. If something is blocking the print carriage or it does not move easily, get step-by-step instructions. NOTE: The
  • HP DeskJet 3700 | User Guide - Page 77
    far-right side of the input tray and the paper-width guide is fit against the left side of the paper. - Load paper into the printer only when it is not printing. ● Multiple pages are being picked up - Adjust the paper-width guide in the input tray to fit snugly against all paper. Make
  • HP DeskJet 3700 | User Guide - Page 78
    cartridge has a problem, check the status of the Ink Alert light and the corresponding Ink Level icon. For more information, see Control panel error codes and status on page 89. If you get a cartridge problem message from the printer software that states at least one of the cartridges has a problem
  • HP DeskJet 3700 | User Guide - Page 79
    -free cloth to wipe the contacts. 5. Reinstall the cartridge. 6. Close the cartridge access door. 7. Check if the error message has gone away. If you still receive the error message, turn the printer off, and then on. NOTE: If one cartridge is causing problems, you can remove it and use the single
  • HP DeskJet 3700 | User Guide - Page 80
    problems with print jobs not printing. The HP Print and Scan Doctor is a utility that will try to diagnose and fix the issue automatically. NOTE: This utility is only available for Windows operating system. Use an HP online troubleshooting wizard. Get step-by-step instructions if the printer
  • HP DeskJet 3700 | User Guide - Page 81
    check marks next to Pause Printing or Use Printer Offline. d. If you made any changes, try to print again. 4. Verify that the printer is set as the default printer. To verify that the printer is set as the default printer a. Depending upon your operating system, do one of the following: ● Windows 10
  • HP DeskJet 3700 | User Guide - Page 82
    the default printer, right-click the correct printer and select Set as Default Printer. d. Try using your printer again. 6. Restart the computer. 7. Clear the print queue. To clear the print queue a. Depending upon your operating system, do one of the following: 78 Chapter 8 Solve a problem ENWW
  • HP DeskJet 3700 | User Guide - Page 83
    paused print job. ● Pause Printer: Pause all print jobs in the print queue. d. If you made any changes, try to print again. 4. Restart the computer. Fix print quality issues Step-by-step instructions for resolving most print quality issues. Troubleshoot print quality issues online. ENWW Printing
  • HP DeskJet 3700 | User Guide - Page 84
    Align Cartridges on the Device Services tab. The printer prints an alignment page. e. Follow the onscreen instructions to align the cartridges. Recycle or discard the cartridge alignment sheet later. 6. Print a diagnostics page if the cartridges are not low on ink. 80 Chapter 8 Solve a problem
  • HP DeskJet 3700 | User Guide - Page 85
    information, see Open the HP printer software (Windows) on page 18. c. In the printer software, click Print & Scan and then click Maintain Your Printer to access the printer toolbox. d. Click Clean cartridges on the Device Services tab. Follow the onscreen instructions. ENWW Printing issues 81
  • HP DeskJet 3700 | User Guide - Page 86
    instructions. f. Click All Settings to return to the Information and Support pane. 6. Print a test page. To print a test page a. Load Letter or A4 plain, white paper in the input tray. b. Open HP Utility. NOTE: HP Utility is located in the HP folder in the Applications folder. c. Select your printer
  • HP DeskJet 3700 | User Guide - Page 87
    when necessary. Unnecessary cleaning wastes ink and shortens the life of the print head. NOTE: If print quality still seems poor after you complete cleaning, try aligning the printhead. If print quality problems persist after cleaning and aligning, contact HP support. f. Click All Settings to return
  • HP DeskJet 3700 | User Guide - Page 88
    issues Troubleshoot copy problems. Use an HP online troubleshooting wizard. Get step-by-step instructions if the printer does not create a copy, or if your printouts are low quality. NOTE: The HP online troubleshooting wizards may not be available in all languages. Tips for copy and scan success
  • HP DeskJet 3700 | User Guide - Page 89
    Scan issues HP Print and Scan Doctor Solve scan problems The HP Print and Scan Doctor is a utility that will try to diagnose and fix the issue automatically. NOTE: This utility is only available for Windows operating system. Use an HP online troubleshooting wizard. Get step-by-step instructions if
  • HP DeskJet 3700 | User Guide - Page 90
    it is preventing your computer from connecting to the printer. NOTE: The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in all languages. Read general instructions in the Help for wireless troubleshooting ▲ Press the Wireless button ( ) and the Information
  • HP DeskJet 3700 | User Guide - Page 91
    Read general instructions in the Help for Wi-Fi Direct troubleshooting 1. Make sure that the Wi-Fi Direct light on the printer control panel is on. If the light is off, press the Wi-Fi Direct button ( ) to turn it on. 2. From your wireless computer or mobile device, turn on the Wi-Fi connection, and
  • HP DeskJet 3700 | User Guide - Page 92
    Close cartridge access door ● Cartridge door must be closed to begin printing. The printer shuts down unexpectedly ● Check the power and power connections. ● Make sure the power cord of the printer is connected firmly to a functioning power outlet. NOTE: When Auto-Off is enabled, the printer will
  • HP DeskJet 3700 | User Guide - Page 93
    printing job and eject paper. To avoid the paper size mismatch problem, do one of the following before printing. - Change the paper size setting for the printing Resume light and the Ink Alert light are blinking. The carriage inside the printer has stalled. Open the cartridge access door and make
  • HP DeskJet 3700 | User Guide - Page 94
    printer. If the problem persists, contact HP. Control panel ink error status ● Light behavior Cause and Solution One of the Ink Level icons is blinking with no segment, and the One of the following might have occurred. Ink Alert light is on. - The corresponding cartridge is missing. If one
  • HP DeskJet 3700 | User Guide - Page 95
    , and then reinsert the cartridges securely. - Make sure that you are using the correct HP cartridges for your printer. - If the error persists, replace the cartridges. For information about how to replace cartridges, see Replace cartridges on page 50. ENWW Control panel error codes and status 91
  • HP DeskJet 3700 | User Guide - Page 96
    solve the problem. - If the cartridges are newly installed, they might be counterfeit or previously used. Refer to the message in the HP printer software for more information. - If the cartridges are not newly installed, they are very low on ink. Press the Resume button ( ) to continue printing, and
  • HP DeskJet 3700 | User Guide - Page 97
    Control panel paper error status ● Light behavior Cause and Solution The Error icon media on page 10. The Error icon, the Paper Error icon, and the Resume light are The printer receives a printing job, and detects that there is no blinking. paper in the input tray. Load paper, and then press
  • HP DeskJet 3700 | User Guide - Page 98
    printer, such as HP DeskJet 3700) ● Product number (located inside the cartridge access door) ● Serial number (located on the back or bottom of the printer) Register printer By taking just a few quick minutes to register, you can enjoy quicker service, more efficient support, and product support
  • HP DeskJet 3700 | User Guide - Page 99
    Additional warranty options Extended service plans are available for the HP DeskJet 3700 series at additional costs. Go to www.support.hp.com , select your country/region and language, then explore the extended warranty options available for your printer. ENWW HP support 95
  • HP DeskJet 3700 | User Guide - Page 100
    96 Chapter 8 Solve a problem ENWW
  • HP DeskJet 3700 | User Guide - Page 101
    and international regulatory information for the HP DeskJet 3700 series are provided in this section. For additional specifications, see the printed documentation that came with the HP DeskJet 3700 series. This section contains the following topics: ● HP Company notices ● Specifications ● Regulatory
  • HP DeskJet 3700 | User Guide - Page 102
    reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of HP, except as allowed under the copyright laws. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and
  • HP DeskJet 3700 | User Guide - Page 103
    HP DeskJet 3700 series are provided in this section. For more product specifications, see the Product Data Sheet at www.support.hp.com . System requirements ● For information about software and system requirements or future operating system releases and support, visit the HP online support website
  • HP DeskJet 3700 | User Guide - Page 104
    For more information about ppi resolution, color, and scan size, see the scanner software. Print resolution ● For a list of supported print resolutions, visit the product support website at www.support.hp.com. Cartridge yield ● Visit www.hp.com/go/learnaboutsupplies for more information on estimated
  • HP DeskJet 3700 | User Guide - Page 105
    Model Number for your product is SDGOB-1621. This regulatory number should not be confused with the marketing name (HP DeskJet 3700 All-in-One Printer series, HP DeskJet Ink Advantage 3700 All-in-One Printer series, etc.) or product numbers (J9V86A, J9V87A, etc.). ENWW Regulatory notices 101
  • HP DeskJet 3700 | User Guide - Page 106
    FCC statement Power cord instructions Make sure your power source is adequate for the product voltage rating. The voltage rating is on the product label. The product uses either 100-
  • HP DeskJet 3700 | User Guide - Page 107
    Union Regulatory Notice Products bearing the CE marking comply with one or more of the following EU Directives as may be applicable contact for regulatory matters is: HP Deutschland GmbH, HQ-TRE, Schickardstrasse 32, 71034 Boeblingen, Germany Products with wireless functionality EMF ● This product
  • HP DeskJet 3700 | User Guide - Page 108
    Declaration of conformity 104 Appendix A Technical information ENWW
  • HP DeskJet 3700 | User Guide - Page 109
    statements This section contains the following regulatory information pertaining to wireless products: ● Exposure to radio frequency radiation ● Notice to users in Brazil ● Notice to users in Canada ● Notice to users in Taiwan ● Notice to users in
  • HP DeskJet 3700 | User Guide - Page 110
    Notice to users in Canada Notice to users in Taiwan 106 Appendix A Technical information ENWW
  • HP DeskJet 3700 | User Guide - Page 111
    Notice to users in Mexico Notice to users in Korea ENWW Regulatory notices 107
  • HP DeskJet 3700 | User Guide - Page 112
    information on HP's environmental initiatives. www.hp.com/hpinfo/globalcitizenship/environment/ European Union Commission Regulation 1275/2008 For product power data, including the power consumption of the product in networked standby if all wired network ports are connected and all wireless network
  • HP DeskJet 3700 | User Guide - Page 113
    in many countries/regions, and lets you recycle used print cartridges and ink cartridges free of charge. For more information, go to the following website: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ Power consumption HP printing and imaging equipment marked with the ENERGY STAR® logo
  • HP DeskJet 3700 | User Guide - Page 114
    contact your household waste disposal service, or go to http://www.hp.com/recycle. Chemical substances HP is committed to providing our 單元 Unit External Casings and Trays) 電線 (Cables Printed Circuit Boards Print Engine Print Assembly Print Supplies) 鉛 Lead (Pb) 0 Restricted substances
  • HP DeskJet 3700 | User Guide - Page 115
    +6) Polybrominated biphenyls (PBB) Polybrominate d diphenyl ethers (PBDE) Print Accessory) - 0 0 0 0 0 備考 1.〝超出 0.1 support.hp.com To access the latest user guides or manuals for your product, go to www.support.hp.com. Select Find your product, and then follow the onscreen instructions
  • HP DeskJet 3700 | User Guide - Page 116
    有害物质 部件名称 铅 汞 镉 六价铬 多溴联苯 (Pb) (Hg) (Cd) (Cr(VI)) (PBB) 网络配件 X 0 0 0 0 电池板 X 0 0 0 0 0 0 0 0 0 外部电源 X 0 0 0 0 SJ/T 11364 0 GB/T 26572 X GB/T 26572 X RoHS 立法。 PBDE) 0 0 0 0 Restriction of hazardous substance (Ukraine) Restriction of
  • HP DeskJet 3700 | User Guide - Page 117
    EPEAT China SEPA Eco Label User Information ENWW Environmental product stewardship program 113
  • HP DeskJet 3700 | User Guide - Page 118
    China Energy Label for Printer, Fax and Copier 114 Appendix A Technical information ENWW
  • HP DeskJet 3700 | User Guide - Page 119
    ink cartridges 109 regulatory notices 101 regulatory model identification number 101 wireless statements 105 J jams clear 70 M multi-feeds, troubleshoot 73 N network connection wireless connection 56 networks view and print settings 62 O operating systems supported 99 S scan from Webscan 45 scan
  • HP DeskJet 3700 | User Guide - Page 120
    116 Index ENWW
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120

HP DeskJet 3700 All-in-One series