HP DeskJet 3700 User Guide - Page 85

Print & Scan, Maintain Your Printer, Print Diagnostic Information, Device Reports

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To print a diagnostics page a. Load letter or A4 unused plain white paper into the input tray. b. Open the printer software. For more information, see Open the HP printer software (Windows) on page 18. c. In the printer software, click Print & Scan and then click Maintain Your Printer to access the printer toolbox. d. Click Print Diagnostic Information on the Device Reports tab to print a diagnostics page. e. Review the blue, magenta, yellow, and black boxes on the diagnostics page. 7. Clean the cartridges, if the diagnostic page shows steaks or missing portions of the color and black boxes. To clean the cartridges a. Load letter or A4 unused plain white paper into the input tray. b. Open the printer software. For more information, see Open the HP printer software (Windows) on page 18. c. In the printer software, click Print & Scan and then click Maintain Your Printer to access the printer toolbox. d. Click Clean cartridges on the Device Services tab. Follow the onscreen instructions. ENWW Printing issues 81

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To print a diagnostics page
a.
Load letter or A4 unused plain white paper into the input tray.
b.
Open the printer software. For more information, see
Open the HP printer software (Windows)
on page
18
.
c.
In the printer software, click
Print & Scan
and then click
Maintain Your Printer
to access the
printer toolbox.
d.
Click
Print Diagnostic Information
on the
Device Reports
tab to print a diagnostics page.
e.
Review the blue, magenta, yellow, and black boxes on the diagnostics page.
7.
Clean the cartridges, if the diagnostic page shows steaks or missing portions of the color and black
boxes.
To clean the cartridges
a.
Load letter or A4 unused plain white paper into the input tray.
b.
Open the printer software. For more information, see
Open the HP printer software (Windows)
on page
18
.
c.
In the printer software, click
Print & Scan
and then click
Maintain Your Printer
to access the
printer toolbox.
d.
Click
Clean cartridges
on the
Device Services
tab. Follow the onscreen instructions.
ENWW
Printing issues
81