HP Deskjet 5850 HP Deskjet 5800 Series printer - (English) User Guide - Page 35

printer's network settings do not match the settings for the network - problems

Page 35 highlights

Does not flash The wireless radio is functioning but the printer and the computer cannot communicate. q The printer's network settings do not match the settings for your network. Follow these steps. q The computer might be set to the wrong wireless profile. Follow these steps. q A personal software firewall might block communication between the printer and the computer. Follow these steps. printer's network settings do not match the settings for the network The printer's network settings must match those of your network. printer has the wrong network settings 1. Do one of the following to find the settings for your network: if the printer's communication mode is... then... Infrastructure network Open the Wireless Access Point's (WAP) configuration utility. Ad hoc network Open the configuration utility for the network card installed in your computer. 2. Compare the network's settings to those that appear on the printer's network configuration page. Note any differences. Possible problems include:

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Does not flash
The wireless radio is functioning but the
printer and the computer cannot
communicate.
The printer's network settings do not
match the settings for your network.
Follow these
steps
.
The computer might be set to the
wrong wireless profile. Follow these
steps
.
A personal software firewall might
block communication between the
printer and the computer. Follow
these
steps
.
printer's network settings do not match the settings for the network
The printer's network settings must match those of your network.
printer has the wrong network settings
1.
Do one of the following to find the settings for your network:
if the printer's communication mode
is...
then...
Infrastructure network
Open the
Wireless Access
Point's (WAP)
configuration
utility.
Ad hoc network
Open the configuration utility
for the network card installed in
your computer.
2.
Compare the network's settings to those that appear on the printer's network
configuration page. Note any differences. Possible problems include: