HP Deskjet 5850 HP Deskjet 5800 Series printer - (English) User Guide - Page 36

the radio signal is weak, computer's wireless card is set to the wrong wireless profile - factory reset

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problem solution The WAP filters hardware addresses (MAC addresses) Follow these steps. One of these settings in the printer might be incorrect: r communication mode r Network Name (SSID) r Channel (Ad hoc networks only) Follow these steps. r authentication type r Encryption r WPA (TKIP) 3. Reprint the document. If the document still does not print, then reset the printer to its factory defaults (for instructions, click here ) and use the printer software CD to reinstall the printer software. computer's wireless card is set to the wrong wireless profile A wireless profile is a set of network settings unique to a given network. A single wireless card might have several wireless profiles (for example, one for a home network and one for an office network). Open the configuration utility for the network card installed on your computer and verify that the profile selected is the profile for the printer's network. If not, select the correct profile. the radio signal is weak If the printer is printing slowly, then the radio signal might be weak. Look at the network configuration page. If the Signal Strength is 1 or 2, the follow these guidelines.

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problem
solution
The WAP filters hardware addresses (MAC addresses)
Follow these
steps
.
One of these settings in the printer might be incorrect:
communication mode
Network Name (SSID)
Channel (Ad hoc networks only)
authentication type
Encryption
WPA (TKIP)
Follow these
steps
.
3.
Reprint the document.
If the document still does not print, then reset the printer to its factory defaults (for
instructions, click
here
) and use the printer software CD to reinstall the printer
software.
computer's wireless card is set to the wrong wireless profile
A
wireless profile
is a set of network settings unique to a given network. A single
wireless card might have several wireless profiles (for example, one for a home
network and one for an office network).
Open the configuration utility for the network card installed on your computer and
verify that the profile selected is the profile for the printer's network. If not, select
the correct profile.
the radio signal is weak
If the printer is printing slowly, then the radio signal might be weak. Look at the
network configuration page. If the
Signal Strength
is
1
or
2
, the follow these
guidelines.