HP Deskjet 695/697 (English) Windows Users Guide - C4562-60287 - Page 69

Repairing your printer, Free support for 90 days, A note about letters, Calling HP Customer Support - c printer driver

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50 Repairing your printer To speak to someone to verify that your printer needs repair, please call the HP Telephone Support Center. If your printer requires repair, the HP Support Agent coordinates that process. This service is free of charge during the warranty period of your printer. Beyond the warranty period, repairs are charged on a time and materials basis. Free support for 90 days Within 90 days from the time of your purchase, telephone support is provided to you free of charge. Before placing a call for help, please make sure that: q You have checked your user's guide and online troubleshooting for installation troubleshooting tips. q You are seated in front of your computer with your printer nearby. q You have the following information available: q Your printer's serial number (the label is on the back of the printer). q Your printer's model number (the label is on the front of the printer). q The model of the computer. q The version of the printer driver and software program (if applicable). A note about letters If you need technical help from a technical support person, we recommend that you call us while you're in front of your computer and printer, rather than writing a letter to us. That way we can help you with your questions immediately! Calling HP Customer Support To speak with someone for online technical assistance, call one of the following numbers. This service is free of charge during the warranty period of your printer. However, if you are calling long distance, the usual long-distance charges apply. q Africa/Middle East 41 22/780 71 11 q Argentina 541781-4061/69 q Australia 61 3 92728000 q Austria 43 (0)660 6386 q Belgium (Dutch) 32 (0)2 62688 06 q Belgium (French) 32 (0)2 6268807 q Brazil 55 11 709-1444 q Canada (English) (208) 344-4131 q Canada (French) (905) 206-4383 q China 86 10 6505 3888-5959 q Czech Republic 42 (2) 471 7321 q Denmark 45 (0)39 294099 q Finland 385 (0)203 47288 q France 33 (0) 143623434 q German 49 (0) 180 5258 143 q Greece 30 1 689 64 11 q Hong Kong (800) 96 7729 q Hungary 36 (1) 252 4505 q India 91 11 682 60 35 q Indonesia 6221 350 3408 q Ireland 353 (0) 1662 5525 q Italy 39 (0)2 264 10350 q Japan, Tokyo 81 3 3335-8333 q Japan, Osaka 81 6 838 1155 q Korea 82 2 3270 0700 q Malaysia 03 2952566 q Mexico D.F. 326 46 00 q Mexico, Guadalajara 669 95 00 q Mexico, Monterey 378 42 40 q Middle East/Africa 41 22/780 71 11 q Netherlands 31 (0)20 606 8751 q New Zealand (09) 356-6640 q Norway 47 (0)22 116299

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50
Repairing your printer
To speak to someone to verify that your printer
needs repair, please call the HP Telephone Support
Center. If your printer requires repair, the HP
Support Agent coordinates that process. This
service is free of charge during the warranty period
of your printer. Beyond the warranty period, repairs
are charged on a time and materials basis.
Free support for 90 days
Within 90 days from the time of your purchase,
telephone support is provided to you free of
charge. Before placing a call for help, please make
sure that:
●
You have checked your user’s guide and
online troubleshooting for installation
troubleshooting tips.
●
You are seated in front of your computer with
your printer nearby.
●
You have the following information available:
●
Your printer’s serial number (the label is on
the back of the printer).
●
Your printer’s model number (the label is
on the front of the printer).
●
The model of the computer.
●
The version of the printer driver and
software program (if applicable).
A note about letters
If you need technical help from a technical support
person, we recommend that you call us while
you’re in front of your computer and printer, rather
than writing a letter to us. That way we can help you
with your questions immediately!
Calling HP Customer Support
To speak with someone for online technical
assistance, call one of the following numbers. This
service is free of charge during the warranty period
of your printer. However, if you are calling long
distance, the usual long-distance charges apply.
●
Africa/Middle East
41 22/780 71 11
●
Argentina
541781-4061/69
●
Australia
61 3 92728000
●
Austria
43 (0)660 6386
●
Belgium (Dutch)
32 (0)2 62688 06
●
Belgium (French)
32 (0)2 6268807
●
Brazil
55 11 709-1444
●
Canada (English)
(208) 344-4131
●
Canada (French)
(905) 206-4383
●
China
86 10 6505 3888-5959
●
Czech Republic
42 (2) 471 7321
●
Denmark
45 (0)39 294099
●
Finland
385 (0)203 47288
●
France
33 (0) 143623434
●
German
49 (0) 180 5258 143
●
Greece
30 1 689 64 11
●
Hong Kong
(800) 96 7729
●
Hungary
36 (1) 252 4505
●
India
91 11 682 60 35
●
Indonesia
6221 350 3408
●
Ireland
353 (0) 1662 5525
●
Italy
39 (0)2 264 10350
●
Japan, Tokyo
81 3 3335-8333
●
Japan, Osaka
81 6 838 1155
●
Korea
82 2 3270 0700
●
Malaysia
03 2952566
●
Mexico D.F.
326 46 00
●
Mexico, Guadalajara
669 95 00
●
Mexico, Monterey
378 42 40
●
Middle East/Africa
41 22/780 71 11
●
Netherlands
31 (0)20 606 8751
●
New Zealand
(09) 356-6640
●
Norway
47 (0)22 116299