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HP Deskjet D4100 User Guide - Microsoft Windows 2000 - Page 75

Out-of-paper message, Printer prints on multiple sheets at once, Printer is stalled

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Out-of-paper message Follow the appropriate steps for the condition that exists. ● If the input tray contains paper ● If the input tray is empty If the input tray contains paper 1. Verify the following: - A sufficient amount of paper is in the input tray (at least ten sheets). - The input tray is not overly full. - The paper stack is touching the back of the input tray. 2. Slide the paper guide so it fits firmly against the edge of the paper. 3. Press the Resume button to continue printing. If the input tray is empty 1. Load paper in the tray. 2. Press the Resume button to continue printing. Printer prints on multiple sheets at once If the printer prints on multiple sheets at once, check the following: ● Paper weight ● Paper might be loaded improperly Paper weight The printer might print on multiple sheets of paper at once if the paper is under the recommended paper weight. Use paper that is within the recommended specifications. Paper might be loaded improperly The printer might print on multiple sheets of paper at once if the paper is loaded too far toward the back of the printer or if the paper guide is not positioned firmly against the paper. Reload the paper into the paper tray, pushing the paper until you feel resistance, and then slide the paper guide firmly against the edge of the paper stack. The printer also might print on multiple sheets if different paper types are loaded in the printer. For example, photo paper might be mixed with plain paper. Empty the paper tray and load only the paper type that is appropriate for the document that you are printing. Printer is stalled If the printer stalls while printing a document, press the Resume button. If the printer does not start printing again, raise the printer cover, and then disconnect the power cable from the back of the printer. Caution First, check for any loose or broken parts in the printer. If you find loose or broken parts, go to www.hp.com/support. HP Photosmart Software Help 73

Section	Page
Contents	3
Welcome	6
Special features	8
Get started	9
The printer at a glance	9
Buttons and lights	10
Power button and light	10
Print Cancel button	11
Resume button and light	11
Photosmart Express button	12
Front USB port lights	12
Paper trays	13
Unfold the paper trays	13
Input tray	14
Paper guide	14
Output tray	15
Fold the paper trays	16
Print cartridges	17
Ink-backup mode	18
Ink-backup mode output	18
Exit ink-backup mode	18
Connect to the printer	19
USB	19
Print using the Photosmart Express button	20
About the Photosmart Express button	20
About the HP Photosmart Express software	20
Print photos using the front USB port	21
About the front USB port	21
Print photos from the front USB port	21
About the front USB port lights	22
Print photos	24
Print borderless photos	24
Print photos with a border	26
HP Real Life technologies photo fix	28
Photo print cartridge	28
Advanced color settings	29
Exif Print	29
Store and handle photo paper	30
Save money when printing photos	30
Share photos with friends and family	31
Other photo projects	31
Print other documents	32
Print e-mail	32
Print documents	33
Print letters	34
Print envelopes	35
Print postcards	36
Print hagaki cards	37
Print index cards and other small media	38
Print labels	39
Print CD/DVD tattoos	40
Print transparencies	41
Print brochures	42
Print greeting cards	43
Print booklets	43
Print posters	45
Print iron-on transfers	46
Printing tips	48
Printing shortcuts	48
Create printing shortcuts	48
Fast/Economical printing	49
Select a paper type	50
Change the print speed or quality	50
Print resolution	50
Maximum dpi	51
Print in grayscale	51
Set the page order	51
Set a custom paper size	52
Print multiple pages on a single sheet of paper	52
Resize a document	52
Print preview	53
Two-sided printing	53
Bound two-sided documents	54
Printer software	56
Make the HP Deskjet the default printer	56
Set default print settings	56
Printer Properties dialog box	57
What's This? help	58
Ink Status window	58
Download printer software updates	59
Maintenance	60
Install print cartridges	60
Print cartridge combinations	60
Selection numbers	60
Ink-backup mode	61
Installation instructions	61
Align the print cartridges	63
Automatically clean print cartridges	63
Calibrate print quality	64
Print a test page	64
View estimated ink levels	64
Maintain the printer body	65
Remove ink from your skin and clothing	65
Manually clean print cartridges	65
Maintain print cartridges	66
Maintenance tips	67
Storage tips	67
Print cartridge protector	67
Printer Toolbox	68
Troubleshooting	69
Installation problems	69
Installation program stops	69
\	70
Printer name does not appear	71
Printer does not print	71
Verify the following	71
Check the printer lights	71
Check the printer cable connection	72
Clear the print queue	72
If the printer still does not print	73
Paper jam	73
Paper problems	74
Printer does not feed paper	74
Printer ejects paper	74
Out-of-paper message	75
Printer prints on multiple sheets at once	75
Printer is stalled	75
Print cartridge problems	76
Incorrect print cartridge	76
Print cartridge is faulty or not installed properly	77
\	77
\	78
Photos do not print correctly	78
Check the paper tray	78
Check the printer properties	78
Colors are tinted or incorrect	78
Horizontal lines appear on a photo	79
Part of the photo is faded	79
Fading occurs on the edges of a photo	79
Fading occurs near the edges of a photo	79
Front USB port problems	80
Images in a connected digital camera do not print	80
Front USB port lights are flashing	81
Print quality is poor	81
Streaks and missing lines	81
Print is faded	82
Blank pages print	82
Document is misprinted	82
Text and images are misaligned	83
Document is printed off-center or at an angle	83
Parts of the document are missing or printed in the wrong place	83
Envelope is printed at an angle	83
Document does not reflect the new print settings	83
Problems with borderless documents	83
Borderless printing guidelines	84
Streaks appear in a light portion of a photo	84
Horizontal lines appear on a photo	84
Image is printed at an angle	85
Ink smears	85
Part of the photo is faded	85
Fading occurs on the edges of a photo	85
Fading occurs near the edges of a photo	86
Photo has an unwanted border	86
For most paper types	86
For photo paper with a tear-off tab	87
HP Photosmart Express software is not installed	88
Error messages	88
Print cartridge error messages	88
Other error messages	89
Printer lights are on or flashing	89
What the flashing light means	89
Power light is flashing	90
Resume light is flashing	91
Both lights are flashing	91
Front USB port lights are flashing	91
Document prints slowly	91
If you continue to have problems	92
HP support	93
Support process	93
HP support by phone	93
Phone support period	93
Placing a call	93
After the phone support period	94
Supplies	95
Technical information	96
Printer specifications	96
Environmental product stewardship program	96
Paper use	97
Plastics	97
Material safety data sheets	97
Recycling program	97
HP inkjet supplies recycling program	97
Energy consumption - Energy Star	97
Energy consumption - Federal Energy Management Program	98
Regulatory notices	98
FCC statement	98
LED indicator statement	98
Notice to users in Korea	98
VCCI (Class B) compliance statement for users in Japan	99