HP E427 User Guide - Page 24

Disk Drive, I cannot transfer images from the camera to my computer. - photosmart problems

Page 24 highlights

Chapter 6 I cannot transfer images from the camera to my computer. ● Either install the HP Photosmart Software (see Install the software on page 8), or see Transferring images without HP Photosmart Software on page 18. ● Set your camera to act as a Disk Drive (see Connecting to the computer on page 18). I get an error message when transferring images to my computer. Close the HP Photosmart Transfer Software, disconnect the camera from the USB cable and reset the camera (see Resetting the camera on page 21). Then, restart the image transfer process (see Transferring images with HP Photosmart Software on page 18). I am having a problem installing or using the HP Photosmart Software. ● Make sure your computer meets the minimum system requirements (see Install the software on page 8). ● Refer to the HP Customer Care website: www.hp.com/support. How can I get professional-quality prints if I don't have a photo printer? ● Use the Buy prints online feature in the HP Photosmart Software (see the Help feature in the HP Photosmart Software for details). ● Transfer your images to an optional memory card and take the memory card to a retail outlet for printing. 24

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I cannot transfer images from the camera to my computer.
Either install the HP Photosmart Software (see
Install the software
on page 8
), or
see
Transferring images without HP Photosmart Software
on page 18
.
Set your camera to act as a
Disk Drive
(see
Connecting to the computer
on page 18
).
I get an error message when transferring images to my computer.
Close the HP Photosmart Transfer Software, disconnect the camera from the USB cable
and reset the camera (see
Resetting the camera
on page 21
). Then, restart the image
transfer process (see
Transferring images with HP Photosmart Software
on page 18
).
I am having a problem installing or using the HP Photosmart Software.
Make sure your computer meets the minimum system requirements (see
Install the
software
on page 8
).
Refer to the HP Customer Care website:
www.hp.com/support
.
How can I get professional-quality prints if I don’t have a photo printer?
Use the Buy prints online feature in the HP Photosmart Software (see the
Help
feature in the HP Photosmart Software for details).
Transfer your images to an optional memory card and take the memory card to a
retail outlet for printing.
Chapter 6
24