HP ENVY 13-ay0000 User Guide - Page 10

Downloading HP PC Hardware Diagnostics Windows

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Downloading the latest HP PC Hardware Diagnostics Windows version

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Downloading HP Hardware Diagnostics Windows by product name or number

(select products only)

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Installing HP PC Hardware Diagnostics Windows

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Using HP PC Hardware Diagnostics UEFI

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Starting HP PC Hardware Diagnostics UEFI

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Downloading HP PC Hardware Diagnostics UEFI to a USB ﬂash drive

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Downloading the latest HP PC Hardware Diagnostics UEFI version

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47

Downloading HP PC Hardware Diagnostics UEFI by product name or number

(select products only)

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Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)

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Downloading Remote HP PC Hardware Diagnostics UEFI

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Downloading the latest Remote HP PC Hardware Diagnostics UEFI version

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Downloading Remote HP PC Hardware Diagnostics UEFI by product name or

number

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Customizing Remote HP PC Hardware Diagnostics UEFI settings

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Backing up, restoring, and recovering

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Backing up information and creating recovery media

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Using Windows tools

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Using the HP Cloud Recovery Download Tool to create recovery media (select products only)

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Restoring and recovery

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Restoring, resetting, and refreshing using Windows tools

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Recovering using HP Recovery media

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Changing the computer boot order

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Using HP Sure Recover (select products only)

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Speciﬁcations

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Input power

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Operating environment

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Electrostatic discharge

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Accessibility

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HP and accessibility

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Finding the technology tools you need

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The HP commitment

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International Association of Accessibility Professionals (IAAP)

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Finding the best assistive technology

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Assessing your needs

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Section	Page
Getting started	13
Best practices	13
More HP resources	14
Getting to know your computer	15
Locating hardware	15
Locating software	15
Right side	16
Left side	17
Display	18
Low blue light mode (select products only)	18
Keyboard area	19
Touchpad	19
Touchpad settings	19
Lights	20
Power button and fingerprint reader	21
Special keys	22
Action keys	23
Bottom	25
Labels	25
Connecting to a network	27
Connecting to a wireless network	27
Using the wireless controls	27
Airplane mode key	27
Operating system controls	27
Connecting to a WLAN	28
Using HP Mobile Broadband (select products only)	29
Using GPS (select products only)	29
Using Bluetooth wireless devices (select products only)	29
Connecting Bluetooth devices	29
Connecting to a wired network—LAN (select products only)	30
Enjoying entertainment features	31
Using the camera	31
Using audio	31
Connecting speakers	31
Connecting headphones	31
Connecting a microphone	32
Connecting headsets	32
Using sound settings	32
Using video	32
Display states	32
Discovering and connecting to Miracast-compatible wireless displays (select products only)	33
Using data transfer	33
Connecting devices to a USB Type-C port (select products only)	34
Navigating the screen	35
Using touchpad and touch screen gestures	35
Tap	35
Two-finger pinch zoom	36
Two-finger slide (touchpad and precision touchpad)	36
Two-finger tap (touchpad and precision touchpad)	36
Three-finger tap (touchpad and precision touchpad)	37
Four-finger tap (touchpad and precision touchpad)	37
Three-finger swipe (touchpad and precision touchpad)	38
Four-finger swipe (precision touchpad)	38
One-finger slide (touch screen)	39
Using an optional keyboard or mouse	39
Using an on-screen keyboard (select products only)	39
Managing power	40
Using Sleep and Hibernation	40
Initiating and exiting Sleep	40
Initiating and exiting Hibernation (select products only)	41
Shutting down (turning off) the computer	41
Using the Power icon and Power Options	42
Running on battery power	42
Using HP Fast Charge (select products only)	42
Displaying battery charge	42
Finding battery information in HP Support Assistant (select products only)	43
Conserving battery power	43
Identifying low battery levels	43
Resolving a low battery level	44
Resolving a low battery level when external power is available	44
Resolving a low battery level when no power source is available	44
Resolving a low battery level when the computer cannot exit Hibernation	44
Factory-sealed battery	44
Running on external power	44
Maintaining your computer	46
Improving performance	46
Using Disk Defragmenter	46
Using Disk Cleanup	46
Using HP 3D DriveGuard (select products only)	46
Identifying HP 3D DriveGuard status	47
Updating programs and drivers	47
Updating using Windows 10	47
Updating using Windows 10 S	47
Cleaning your computer	48
Using HP Easy Clean (select products only)	48
Removing dirt and debris from non-HP Easy Clean computers	48
Caring for wood veneer (select products only)	49
Traveling with or shipping your computer	49
Securing your computer and information	51
Using passwords	51
Setting Windows passwords	51
Setting Setup Utility (BIOS) passwords	52
Using Windows Hello (select products only)	53
Using Internet security software	53
Using antivirus software	53
Using firewall software	53
Installing software updates	54
Using HP Device as a Service (select products only)	54
Securing your wireless network	54
Backing up your software applications and information	54
Using an optional security cable (select products only)	54
Using Setup Utility (BIOS)	55
Starting Setup Utility (BIOS)	55
Updating Setup Utility (BIOS)	55
Determining the BIOS version	55
Downloading a BIOS update	56
Using HP PC Hardware Diagnostics	57
Using HP PC Hardware Diagnostics Windows (select products only)	57
Downloading HP PC Hardware Diagnostics Windows	57
Downloading the latest HP PC Hardware Diagnostics Windows version	58
Downloading HP Hardware Diagnostics Windows by product name or number (select products only)	58
Installing HP PC Hardware Diagnostics Windows	58
Using HP PC Hardware Diagnostics UEFI	58
Starting HP PC Hardware Diagnostics UEFI	59
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive	59
Downloading the latest HP PC Hardware Diagnostics UEFI version	59
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only)	60
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)	60
Downloading Remote HP PC Hardware Diagnostics UEFI	60
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version	60
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number	60
Customizing Remote HP PC Hardware Diagnostics UEFI settings	60
Backing up, restoring, and recovering	62
Backing up information and creating recovery media	62
Using Windows tools	62
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)	62
Restoring and recovery	63
Restoring, resetting, and refreshing using Windows tools	63
Recovering using HP Recovery media	63
Changing the computer boot order	63
Using HP Sure Recover (select products only)	64
Specifications	65
Input power	65
Operating environment	66
Electrostatic discharge	67
Accessibility	68
HP and accessibility	68
Finding the technology tools you need	68
The HP commitment	68
International Association of Accessibility Professionals (IAAP)	68
Finding the best assistive technology	69
Assessing your needs	69
Accessibility for HP products	69
Standards and legislation	70
Standards	70
Mandate 376 – EN 301 549	70
Web Content Accessibility Guidelines (WCAG)	70
Legislation and regulations	70
Useful accessibility resources and links	71
Organizations	71
Educational institutions	71
Other disability resources	71
HP links	71
Contacting support	72

HP ENVY 13-ay0000 User Guide - Page 10

Using Remote HP PC Hardware Diagnostics UEFI settings select products only

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