HP ENVY 15-u400 Maintenance and Service Guide - Page 23

Locating system information, closely matches the service label on your computer.

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Locating system information The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. IMPORTANT: The labels described in this section are on the bottom of the computer. ● Service label-Provides important information to identify your computer. When contacting support, you will probably be asked for the serial number, and possibly for the product number or the model number. Locate these numbers before you contact support. Your service label will resemble one of the examples shown below. Refer to the illustration that most closely matches the service label on your computer. Component (1) Serial number (2) Product number (3) Warranty period (4) Model number (select products only) Component (1) Model name (select products only) (2) Product number (3) Serial number (4) Warranty period ● Regulatory label(s)-Provide(s) regulatory information about the computer. ● Wireless certification label(s)-Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use. Locating system information 15

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Locating system information
The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer.
IMPORTANT:
The labels described in this section are on the bottom of the computer.
●
Service label—Provides important information to identify your computer. When contacting support,
you will probably be asked for the serial number, and possibly for the product number or the model
number. Locate these numbers before you contact support.
Your service label will resemble one of the examples shown below. Refer to the illustration that most
closely matches the service label on your computer.
Component
(1)
Serial number
(2)
Product number
(3)
Warranty period
(4)
Model number (select products only)
Component
(1)
Model name (select products only)
(2)
Product number
(3)
Serial number
(4)
Warranty period
●
Regulatory label(s)—Provide(s) regulatory information about the computer.
●
Wireless certification label(s)—Provide(s) information about optional wireless devices and the approval
markings for the countries or regions in which the devices have been approved for use.
Locating system information
15