HP ENVY 17-2090nr HP ENVY17 Getting Started - Windows 7 - Page 53
Adding or replacing memory modules, If you are not sure whether the computer is off or in Hibernation
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Adding or replacing memory modules The computer has two memory module slots. The memory module slots are located on the bottom of the computer under the hard drive cover. The memory capacity of the computer can be upgraded by adding a memory module or replacing the existing memory module in one of the memory module slots. WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module. CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning any procedure, ensure that you are discharged of static electricity by touching a grounded metal object. NOTE: To use a dual-channel configuration when adding a second memory module, be sure that both memory modules are the same capacity. To add or replace a memory module: CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing a memory module from the computer. Do not remove a memory module while the computer is on, in the Sleep state, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system. 1. Save your work and shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Remove external power from the AC outlet and remove the battery. 4. Remove the hard drive cover. a. Loosen the 2 hard drive cover screws (1). 42 Chapter 5 Maintenance