HP ENVY 5530 User Guide - Page 83

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Solve print problem Make sure that the printer is turned on and that there is paper in the paper tray. If you are still unable to print, HP printer software for Windows provides tools that can help solve many common "Unable to Print" issues. To access the software on Windows, click the Start menu on your computer, then select All Programs, and then click HP. Under HP ENVY 5530 e-All-in-One series, click HP ENVY 5530 e-Allin-One series, click the Help button, and then double-click HP Print and Scan Doctor. Click here to go online for more information. If print quality is not acceptable, try the following to improve print quality: ● Use the printer status and print quality reports to diagnose printer and print quality issues. From the Home screen, touch the Settings icon, and then touch Tools. Touch Printer Status Report or Print Quality Report. Click here to go online for more information ● If printouts show misaligned colors or lines, try aligning the printer. See Improve print quality on page 70 for more information. ● If there are ink smears on the printouts, try clearing the ink smears. See Clean ink smear on page 69 for more information. ENWW Solve print problem 79

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Solve print problem
Make sure that the printer is turned on and that there is paper in the paper tray. If you are still unable
to print, HP printer software for Windows provides tools that can help solve many common “Unable to
Print” issues.
To access the software on Windows, click the
Start
menu on your computer, then select
All
Programs
, and then click
HP
. Under
HP ENVY 5530 e-All-in-One series
, click
HP ENVY 5530 e-All-
in-One series
, click the
Help
button, and then double-click
HP Print and Scan Doctor
.
Click here to go online for more information
.
If print quality is not acceptable, try the following to improve print quality:
●
Use the printer status and print quality reports to diagnose printer and print quality issues. From
the Home screen, touch the
Settings
icon, and then touch
Tools
. Touch
Printer Status Report
or
Print Quality Report
.
Click here to go online for more information
●
If printouts show misaligned colors or lines, try aligning the printer. See
Improve print quality
on page
70
for more information.
●
If there are ink smears on the printouts, try clearing the ink smears. See
Clean ink smear
on page
69
for more information.
ENWW
Solve print problem
79