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HP ENVY m6-k010dx User Guide - Page 70

Using HP PC Hardware Diagnostics (UEFI), Downloading HP PC Hardware Diagnostics (UEFI) to a USB

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Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The tool runs outside of the operating system to isolate hardware failures from issues that may be caused by the operating system or other software components. To start HP PC Hardware Diagnostics UEFI: 1. Turn on or restart the computer, quickly press esc, and then press f2. After pressing f2, the BIOS searches three places for the HP PC Hardware Diagnostics (UEFI) tools in the following order: a. Connected USB drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 60. b. Hard drive c. BIOS 2. Click the type of diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test while it is running, press esc. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English only. 1. Go to http://www.hp.com. 2. Click Support & Drivers, and then click the Drivers & Software tab. 3. Enter the product name in the text box, and then click Search. 4. Select your computer model, and then select your operating system. 5. In the Diagnostic section, click HP UEFI Support Environment. - or - Click Download, and then select Run. 60 Chapter 10 Using Setup Utility (BIOS) and System Diagnostics

Section	Page
Starting right	11
HP Quick Start (select models only)	11
Best practices	11
Fun things to do	12
More HP resources	13
Getting to know your computer	14
Finding your hardware and software information	14
Locating hardware	14
Locating software	14
Right side	15
Left side	16
Display	18
Top	19
TouchPad	19
Lights	20
Buttons and speakers	21
Keys	22
Bottom	23
Labels	24
Connecting to a network	25
Connecting to a wireless network	25
Using the wireless controls	25
Using the wireless button	25
Using operating system controls	26
Using a WLAN	26
Using an Internet service provider	26
Setting up a WLAN	26
Configuring a wireless router	27
Protecting your WLAN	27
Connecting to a WLAN	27
Using Bluetooth wireless devices (select models only)	28
Connecting to a wired network	28
Connecting to a local area network (LAN)	28
Enjoying entertainment features	30
Using the webcam	31
Using audio	32
Connecting speakers	32
Connecting headphones	32
Connecting a microphone	32
Using Beats Audio	32
Accessing Beats Audio Control Panel	32
Enabling and disabling Beats Audio	32
Checking the sound	33
Using video	33
Connecting an HDMI device	34
Configuring HDMI audio settings	34
Using Intel Wireless Display and Wireless Music (select models only)	35
Managing your audio and video files (select models only)	35
Navigating using touch gestures, pointing devices and the keyboard	36
Using the TouchPad	36
Using TouchPad gestures	36
Tapping	37
Scrolling	38
Pinching/zooming	38
Rotating (select models only)	39
2-finger click (select models only)	39
Flicking (select models only)	40
Edge swipes	40
Right-edge swipe	40
Top-edge swipe	41
Left-edge swipe	41
Using touch screen gestures (select models only)	42
One-finger slide	42
Tapping	43
Pinching/stretching	44
Rotating (select models only)	44
Edge swipes	45
Right-edge swipe	45
Left-edge swipe	45
Top-edge swipe and bottom-edge swipe	46
Using the keyboard and mouse	46
Using the keys	46
Using the action keys	46
Using Microsoft Windows 8 shortcut keys	48
Using the hot keys	49
Using the integrated numeric keypad	49
Managing power	50
Initiating Sleep and Hibernation (select models only)	50
Intel Rapid Start Technology (select models only)	50
Initiating and exiting Sleep (select models only)	51
Enabling and exiting user-initiated hibernation (select models only)	51
Setting password protection on wakeup	51
Using the power meter and power settings	52
Running on battery power	52
Factory-sealed battery	52
Finding battery information	52
Conserving battery power	53
Identifying low battery levels	53
Resolving a low battery level	53
Resolving a low battery level when external power is available	53
Resolving a low battery level when no power source is available	53
Resolving a low battery level when the computer cannot exit Hibernation	54
Running on external AC power	54
Troubleshooting power problems	54
HP CoolSense (select models only)	55
Refreshing your software content with Intel Smart Connect Technology (select models only)	55
Shutting down (turning off) the computer	56
Managing and sharing information	57
Using a USB device	57
Connecting a USB device	58
Removing a USB device	58
Connecting a powered USB device	58
Inserting and removing a digital storage card	59
Maintaining your computer	60
Improving performance	60
Using HP 3D DriveGuard (select models only)	60
Using Disk Defragmenter	60
Using Disk Cleanup	61
Updating programs and drivers	61
Cleaning your computer	61
Cleaning the display, sides, and cover	61
Cleaning the TouchPad and keyboard	62
Traveling with or shipping your computer	62
Securing your computer and information	64
Using passwords	64
Setting Windows passwords	65
Setting Setup Utility (BIOS) passwords	65
Using Internet security software	65
Using antivirus software	66
Using firewall software	66
Installing software updates	66
Installing Windows updates	66
Installing HP and third-party software updates	67
Securing your wireless network	67
Backing up your software applications and information	67
Using an optional security cable lock	67
Using Setup Utility (BIOS) and System Diagnostics	68
Starting Setup Utility (BIOS)	68
Updating the BIOS	68
Determining the BIOS version	68
Downloading a BIOS update	69
Using HP PC Hardware Diagnostics (UEFI)	70
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	70
Backing up, restoring, and recovering	71
Creating recovery media and backups	71
Creating HP Recovery media	72
Restore and recovery	73
Using Windows Refresh for quick and easy recovery	74
Remove everything and reinstall Windows	74
Recovering using HP Recovery Manager	75
What you need to know	75
Using the HP Recovery partition to recover (select models only)	75
Using HP Recovery media to recover	76
Changing the computer boot order	76
Removing the HP Recovery partition	76
Specifications	77
Input power	77
Operating environment	77
Electrostatic Discharge	78