HP Hw6515 HP iPAQ hw6500 Mobile Messenger Series Product Maintenance Guide - Page 18

430524-001.book Page 14 Tuesday, May 2, 2006 2:05 PM Troubleshooting your HP iPAQ Power Question Answer How do I know that my When your device is plugged into the AC adapter or charging HP iPAQ is charging? cradle, the amber LED shows and stays constant. This indicates that your device is charging. How do I know that my When your device has completed charging, the green LED shows HP iPAQ is completely and stays constant. This indicates a complete charge. charged? How can I find out how On the TodayPanel Lite, tap the Battery icon. On the Main much of my battery is tab, there are the two meters and unused percentage of power for left? both the main and backup batteries. Why does my HP iPAQ Your HP iPAQ is actually going into Suspend mode. While it is in turn off whenever I Suspend mode, your device is conserving energy, but it is still don't use it for a few monitoring your mobile phone network and the screen turns on minutes? again whenever you receive a phone call or a notification appears. Why can't I turn on my Try one or all of the following: HP iPAQ? 1. Perform a soft reset. Refer to the information on Resetting Your Device for more details. 2. Remove and re-insert the battery, hold the power button for 2 seconds and the unit will power on. 3. Connect the unit to the AC Adapter or HP iPAQ Cradle connected to an electrical outlet to recharge the battery, once the amber charge light is active press the power button. 4. Check the underside of the battery cover and verify that the two hooks on the left side are present. 5. Install a new battery cover. Why does my screen Sometimes, your device freezes because there are too many freeze, respond slowly, applications accessing the central processing unit. Perform a soft or doesn't respond? reset on your HP iPAQ to see if this remedies the issue. Refer to the information on Resetting Your Device for more details. Try closing programs, from the Start menu, tap Settings > System Memory > Running Programs. If the problem persists, perform a hard reset. Why can't I turn my phone on and place calls? • Check to see if your SIM card is properly inserted in your HP iPAQ. • Be sure the battery in your HP iPAQ is charged. • If the HP iPAQ is powered on and the phone is unable to place a call, contact your mobile phone service provider for help. What do I do if my screen fades out instead of turns off? If the screen fades out instead of turns off, you have depleted your main battery and your device is now using the backup battery to retain your data or the battery cover is improperly installed or broken. Remove the battery cover and ensure that the hooks are present and undamaged. If the battery door is undamaged, replace the battery cover according to the steps provided and attach your device to a power source as soon as possible, so you do not lose your data. 14