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HP Integrity BL60p User Service Guide, Second Edition - HP Integrity BL60p Ser - Page 169

Downloading and Installing the Latest Firmware, Downloading the Latest Version of Firmware

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Console Setup and Connection Downloading and Installing the Latest Firmware Installing the OS Using HP-UX Ignite To install the OS onto the server blade using HP-UX Ignite, Refer to the following documentation: http://docs.hp.com/en/IUX/. NOTE Once the OS is loaded, make sure to save your non-volatile memory settings to preserve boot entries in case of blade failure. NOTE For information on booting and shutting down the OS, refer to Appendix B, "Operating System Boot and Shutdown," on page 103. Downloading and Installing the Latest Firmware HP makes every effort to provide you with the most current version of firmware. However, there might be instances when this is not the case. To ensure that you have the latest version of firmware running on your server, you need to download the latest version of firmware from the Web and create a CD to install the firmware on the server. To install the firmware onto your server blade, you must have an external USB DVD/CD drive attached to the server blade. Refer to "Connecting an External USB DVD/CD Device to the Server Blade" on page 167 to install an external DVD/CD drive to your server blade. The following sections are included in this chapter: • "Downloading the Latest Version of Firmware" • "Installing the Latest Version of Firmware on Server" Downloading the Latest Version of Firmware To download the latest version of firmware from the Web: Step 1. Go to http://www.hp.com/bizsupport. Step 2. Choose Download drivers and software. Step 3. Choose Itanium-based servers from the Server category. Step 4. Choose BL60p from the servers listed. Step 5. Choose the operating system. Step 6. Choose the firmware category you want to download. Step 7. Download the firmware to a CD. Appendix D 169

Section	Page
About This Document	13
Intended Audience	13
New and Changed Information in This Edition	13
Publishing History	13
Document Organization	14
Typographic Conventions	14
HP-UX Release Name and Release Identifier	15
Related Documents	15
HP Encourages Your Comments	16
1 Introduction	17
Server Blade Overview	18
Server Dimensions	18
Server Blade Components	19
SCSI Backplane	19
I/O Subsystem (Communications Module)	20
Memory Subsystem	20
Power Subsystem (on System Board)	21
CPU / Core Electronics Complex	21
Safety Information	22
Enclosure Information	23
2 Controls, Ports, and LEDs	25
Front Panel Connector	26
Front Panel LEDs	27
Server Blade Front Panel LEDs	27
SCSI Hard Disk Drive LEDs	28
Controls	29
Rear Panel	30
Local I/O Cable	31
3 Power Off and Power On the Server	33
Power States	34
Power Off the Server	34
Power On the Server	35
4 Removing and Replacing Components	37
Service Tools Required	38
Location of Components	38
Front View	38
Top View (with access cover removed)	40
Removing and Replacing Hot-Plug SCSI Hard Drives	42
Removing a Hot-Plug SCSI Hard Drive	42
Replacing a Hot-Plug SCSI Hard Drive	43
Removing and Replacing Hard Drive Blanks	43
Preparing the Server Blade for Servicing	44
Power Off the Server Blade	44
Removing and Replacing the Server Blade from the Enclosure	45
Removing the Server Blade from the Enclosure	45
Replacing the Server Blade into the Enclosure	46
Removing and Replacing the Server Blade Access Panel	47
Removing the Server Blade Access Panel	47
Replacing the Server Blade Access Panel	47
Removing and Replacing Server Blade Blanks	49
Removing a Server Blade Blank	49
Replace a Server Blade Blank	49
Removing and Replacing Internal Components	50
Removing and Replacing the Airflow Guide	51
Removing the Airflow Guide	51
Replacing the Airflow Guide	51
Removing and Replacing the Fan Assembly	53
Removing the Fan Assembly	53
Replacing the Fan Assembly	54
Removing and Replacing DIMMs	55
Removing a DIMM	55
DIMM Configuration	56
Replacing a DIMM	57
Removing and Replacing a Processor	58
Removing a Processor	58
Replacing a Processor	59
Removing and Installing a Server Blade After a Server Blade Failure	62
5 Troubleshooting	67
Methodology	68
General Troubleshooting Methodology	68
Recommended Troubleshooting Methodology	69
Basic and Advanced Troubleshooting Tables	70
Troubleshooting Tools	75
Front Panel LEDs	75
Diagnostics	77
Online Diagnostics/Exercisers	77
Offline Support Tool Availability	79
Offline Support Tools List	79
General Diagnostic Tools	79
Fault Management Overview	79
HP-UX Fault Management	80
Errors and Error Logs	81
Event Log Definitions	81
Event Log Usage	81
MP Event Logs	82
System Event Log (SEL) Review	82
Supported Configurations	84
System Build-Up Troubleshooting Procedure	84
CPU/Memory/SBA	86
Troubleshooting Server Blade CPU	86
Troubleshooting Blade Memory	87
Troubleshooting Blade SBA	87
Enclosure Information	88
Cooling Subsystem	88
Communications Module (LBAs, Ropes, and PDH/PCI-X Buses)	88
I/O Subsystem Behaviors	88
Customer Messaging Policy	88
Management Subsystem (MP and BMC)	89
I/O Subsystem (SCSI, LAN, FibreChannel, HDD, and Core I/O)	90
SCSI Hard Disk Drive LEDs	90
LAN LEDs	92
Boot Process LEDs	92
Firmware	94
Identifying and Troubleshooting Firmware Problems	94
Updates	94
Server Interface (System Console)	95
Troubleshooting Tips	95
Environment	96
Reporting Your Problems to HP	96
Online Support	96
Phone Support	97
Information to Collect Before you Contact Support	97
A Parts Information	99
Server Blade Components View	100
Server Blade Components List	101
B Operating System Boot and Shutdown	103
Operating Systems Supported on the Server Blade	104
Configure System Boot Options	104
Boot and Shut Down HP-UX	105
Add HP-UX to the Boot Options List	105
HP-UX Standard Boot	107
HP-UX Single-User Mode Boot	108
LVM-Maintenance Mode HP-UX Boot	110
Shut Down HP-UX	110
C Utilities	113
NVRAM Configuration Utility	114
Downloading and Installing the NVRAM Backup Utility	114
Using the NVRAM Backup Utility	114
Extensible Firmware Interface	116
EFI Commands	118
EFI/POSSE Commands	120
help	120
baud	121
boottest	122
cpuconfig	123
conconfig	124
default	125
errdump	125
info	126
lanaddress	129
monarch	130
pdt	130
sysmode	131
Specifying SCSI Parameters	132
Using the SCSI Setup Utility	132
Using the Boot Option Maintenance Menu	137
EFI Shell Paths	138
Using the System Configuration Menu	143
Management Processor	144
Access the ManagementProcessor	144
Management Processor Command Interface	145
MP Welcome Screen	145
Management Processor Help System	145
Management Processor Commands	146
Blade Parameters	147
Reset BMC Passwords	148
Configure Serial Port Parameters	148
Console Log	148
Command Mode	149
Console	149
<Ctrl+B>	149
<Ctrl+N>rs	149
Date	149
Default Configuration	149
Display FRUID	150
Disconnect LAN Console	150
Domain Name Server Settings	150
MP Firmware Update	150
Help	151
Display System ID	151
Inactivity Timeout	151
Configure LAN Console	151
Configure LDAP Parameters	152
Locator LED Status	152
LAN Status	152
Return to Main Menu	152
Power Control	152
Power Status	153
Reset BMC	153
Reset System	153
Set Access	153
Display Logs	153
Security Options	154
System Status	154
Firmware Revision Status	155
Transfer Of Control	155
Tell	155
User Configuration	155
Virtual Front Panel	156
Who	156
Exit from MP	156
Diagnostics	156
D Console Setup and Connection	157
Configuring iLO MP Access	158
Configuring DHCP to Enable iLO MP Access	158
Configuring the RS-232 Port to Enable iLO MP Access	158
Configuring ARP Ping to Enable iLO MP Access	160
Accessing the iLO MP	162
Accessing the iLO MP After Establishing a Connection to the Server Blade	162
Remote Access Security Requirements	162
Accessing EFI or OS from iLO MP	164
Accessing EFI or the OS from iLO MP	164
LAN Ports on the Server Blade Enclosure	166
Installing and Booting the Operating System	167
Installing the OS onto the Server Blade	167
Downloading and Installing the Latest Firmware	169
Downloading the Latest Version of Firmware	169