HP Integrity Superdome SX2000 HP Integrity Servers with Microsoft Windows Serv - Page 22

Smart Array

Get HP Integrity Superdome SX2000 PDF manuals and user guides View all HP Integrity Superdome SX2000 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 22 highlights

Server with A9899A or A9900A NIC cards does not reboot after a crash Problem In the unlikely event of system crash, an Integrity server with the A9899A or A9900A NIC card installed might fail to automatically restart. Servers Superdome SX2000, rx8640, rx7640, rx6600, rx3600, rx2660 Workaround Manually reboot the system. HP is aware of this issue. SCSI Event ID 129 errors on Integrity blade servers Issue HP Integrity blade servers with the embedded 1068 SAS controller that are using the in-box driver (revision 1.28.03.51) for the embedded SAS controller can see excessive Event ID 129 errors. Servers HP Integrity BL860c Server Blade and BL870c Server Blade Workaround Download and install the 01.28.03.65 or later driver from http://www.hp.com. Smart Array Event ID 129 errors and poor system performance Issue When internal drives are connected to Smart Array controllers, you can observe the following: • When Smart Array WBEM provider data is accessed using System Management Homepage (SMH), HP System Insight Manager (HP SIM), or any other WBEM/WMI tool, the following symptoms occur: - Multiple log entries appear in the Windows System Log with Event ID 129 under the hpcisss source with the following event description: Reset to device, \Device\RaidPortXX, was issued Where XX is the port number. - The system appears to freeze for two minutes. - On the SMH homepage, the Smart Array status is always unknown, but the Smart Array property page shows complete data along with status. • When you run the Array Configuration Utility (ACU) and the Smart Array WBEM Provider is enabled or disabled, you see multiple Event ID 129 log entries and the system freezes. There is no issue if the servers have only external drives connected. Servers Workaround rx8640, rx7640 To avoid having multiple log entries of Event ID 129 and the temporary sluggishness upon accessing Smart Array WBEM Provider data, you might want to disable the Smart Array WBEM Provider by running the Smart Component cp011559.exe, which is on the Smart Setup CD. However, after the Smart Array WBEM Provider is disabled, the Smart Array SMH and HP SIM links and pages are not available. To re-enable the Smart Array WBEM Provider, follow these steps: 1. Uninstall the Insight WBEM Providers 6.5 from Control Panel. 2. Re-install the Smart Component (cp010621.exe). 22 Release 6.5 Overview

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
Server with A9899A or A9900A NIC cards does not reboot after a crash
Problem
In the unlikely event of system crash, an Integrity server with the A9899A or
A9900A NIC card installed might fail to automatically restart.
Servers
Superdome SX2000, rx8640, rx7640, rx6600, rx3600, rx2660
Workaround
Manually reboot the system. HP is aware of this issue.
SCSI
Event ID 129 errors on Integrity blade servers
Issue
HP Integrity blade servers with the embedded 1068 SAS controller that are
using the in-box driver (revision 1.28.03.51) for the embedded SAS controller
can see excessive Event ID 129 errors.
Servers
HP Integrity BL860c Server Blade and BL870c Server Blade
Workaround
Download and install the 01.28.03.65 or later driver from
http://www
.hp.com
.
Smart Array
Event ID 129 errors and poor system performance
Issue
When internal drives are connected to Smart Array controllers, you can observe
the following:
•
When Smart Array WBEM provider data is accessed using System
Management Homepage (SMH), HP System Insight Manager (HP SIM),
or any other WBEM/WMI tool, the following symptoms occur:
—
Multiple log entries appear in the Windows System Log with Event
ID 129 under the
hpcisss
source with the following event description:
Reset to device, \Device\RaidPort
XX
, was issued
Where
XX
is the port number.
—
The system appears to freeze for two minutes.
—
On the SMH homepage, the Smart Array status is always unknown,
but the Smart Array property page shows complete data along with
status.
•
When you run the Array Configuration Utility (ACU) and the Smart Array
WBEM Provider is enabled or disabled, you see multiple Event ID 129 log
entries and the system freezes.
There is no issue if the servers have only external drives connected.
Servers
rx8640, rx7640
Workaround
To avoid having multiple log entries of Event ID 129 and the temporary
sluggishness upon accessing Smart Array WBEM Provider data, you might
want to disable the Smart Array WBEM Provider by running the Smart
Component
cp011559.exe
, which is on the Smart Setup CD. However, after
the Smart Array WBEM Provider is disabled, the Smart Array SMH and HP
SIM links and pages are not available.
To re-enable the Smart Array WBEM Provider, follow these steps:
1.
Uninstall the Insight WBEM Providers 6.5 from Control Panel.
2.
Re-install the Smart Component (
cp010621.exe
).
22
Release 6.5 Overview