HP Integrity rx1600 Operation and Maintenance - HP Integrity rx1600
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- HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 1
hp Integrity rx1600 Operation and Maintenance Regulatory Model Number: RSVLA-0302 Manufacturing Part Number: rx1600_OpMaint January 2004 U.S.A. © Copyright 2004 Hewlett-Packard Development Company, L.P.. - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 2
The HP Server Documentation CD-ROM has been provided with your server. It contains a complete documentation set for the server, including localized versions of key documents. Included on the CD-ROM are the Site Preparation and Operations and Maintenance guides, which contain in-depth troubleshooting - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 3
13 Typographical Conventions 13 Related Documents 14 HP Encourages Your Comments 14 2. Controls, Ports Service Tools Required 29 Installing Internal Hard Disk Drives 29 Installing Processors and Memory 31 Installing an Additional Processor 32 Installing Additional Memory 39 Supported - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 4
Processor Command Interface 83 MP Welcome Screen 83 Management Processor Help System 83 Management Processor Commands 84 Reset BMC Passwords 85 Configure Serial Port Parameters 85 Certificate Generate 86 Console Log 86 Command Mode 86 Console 87 Connect to Service Processor 87 Date 87 - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 5
Front Panel 93 Who 93 Exit from MP 94 Diagnostics 94 6. Troubleshooting Troubleshooting Tips 95 Troubleshooting Methodology 95 Possible Problems 96 The system will not power-up 96 The system will not boot 97 The system has intermittent failures 97 The system LED or diagnostic LEDs are not - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 6
Installing System Memory 135 Removing and Replacing a Processor 136 Removing a Processor 138 Replacing a Processor 142 Removing and Replacing the System Battery 146 Removing the System Battery 146 Replacing the System Battery 147 Removing and Replacing Fan Units 148 Removing the Power Supply - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 7
Hardware Specifications 179 Dimensions and Weights 180 Component Dimensions 180 A. System Information Features Summary 181 Processor 181 Memory 181 I/O Expansion 181 Internal Core I/O 181 External core I/O 181 Power supply unit 182 Motherboard manageability 182 Enhanced server - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 8
Contents Accessing the logs with MP commands 197 System Specific Events 198 Chassis Control Event Codes 198 Events Without Sensors 200 Index 201 8 - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 9
28 Figure 4-1. Front View of the hp Integrity rx1600 Server 29 Figure 4-2. Filler Removal from Slot MP Card Blank 46 Figure 4-22. Connecting the Management Processor Card 47 Figure 4-23. Installing the External Mounting Posts 48 Figure 5-1. EFI Boot Sequence 49 Figure 5-2. Password Reset - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 10
Retaining Cover 144 Figure 7-21. Connecting the Processor Power Pod 145 Figure 7-22. Securing the Processor Power Pod 145 Figure 7-23. Connecting the Power Cable 146 Figure 7-24. Removing the System Battery 147 Figure 7-25. Power Supply Fan Unit Removal/Replacement 149 Figure 7-26. Chassis - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 11
Figures Figure 8-1. Component Location 173 Figure 8-2. Additional Components 174 Figure A-1. System Block Diagram 183 Figure A-2. Memory Block Diagram 186 11 - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 12
Figures 12 - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 13
product support service. See your HP sales representative for details. The latest version of this document can be found online at http://docs.hp.com and http://www.hp.com/support/itaniumservers. What's in This Document The hp Integrity rx1600 Operation and Maintenance Guide contains these - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 14
The HP Server Documentation CD-ROM has been provided with your server. It contains a complete documentation set for the server, including localized versions of key documents. Included on the CD-ROM are the Site Preparation and Operations and Maintenance guides, which contain in-depth troubleshooting - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 15
control panel of the hp Integrity rx1600 Server provides the controls and indicators commonly used for operation. Figure 2-1 Front View DVD Drive Control Panel Figure 2-2 0 1 LVD HDD 2 Control Panel LED 2 LED 4 LED 1 LED 3 System LED LVD HDD 1 System Product Label Power On/Off LED Table - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 16
blue LED on the rear panel of the server illuminates. This function may be remotely activated. a. See Chapter 6, Troubleshooting, for details on information provided by the system and diagnostic LEDs. Additional Controls and Indicators The hp Integrity rx1600 Server can have up to two low-voltage - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 17
LED Eject Button Emergency Eject DVD Drive LED Definitions Flashing green Drive activity Description Rear Panel The hp Integrity rx1600 Server rear panel includes communication ports, I/O ports, AC power connector, and the locator LED/button. Additional LEDs located on the rear panel of the - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 18
AC Power Primary power connection for the server connector - this is the console connector is the optional management system processing and I/O activity and restarts the computer system. Locator Button and LED The locator button and LED are used to help locate a server within a rack of servers - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 19
Controls, Ports and Indicators Rear Panel Table 2-4 Rear Panel Connectors and Switches (Continued) Connector/Switch Function 10/100 LAN (optional) 10 Mb/100 Mb LAN connector for the optional management processor card 10/100/1000 base-T ethernet LAN Connector The rear panel 10/100/1000 base-T - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 20
and activity. Figure 2-8 Optional Management Processor Card LAN LEDs Self-test 10BT 100BT Standby power Table 2-7 LED Self-test 10BT 100BT Optional Management Processor Card LAN LEDs Description Yellow-MP is running self-test or error detected Green-10BT link established, blinking green-10BT - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 21
Controls, Ports and Indicators Rear Panel Table 2-7 LED Standby Power Optional Management Processor Card LAN LEDs (Continued) Description Green-Standby power on, off-standby power off Chapter 2 21 - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 22
Controls, Ports and Indicators Rear Panel 22 Chapter 2 - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 23
following ports and connectors are found on the rear panel of the hp Integrity rx1600 Server. • Dual USB 2.0 • Serial • 68-pin LVD, SE U320 SCSI • 10/100 LAN • 10/100/1000 LAN • AC power receptacle Figure 3-1 Rear View of Server AC Power Receptacle PCI Slot 1 Full size 10/100/1000 10/100 LAN - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 24
External Connectors Universal Serial Bus (USB) Ports Universal Serial Bus (USB) Ports Figure 3-2 Dual USB Port Connector 1234 Table 3-1 USB Pinouts 1234 Pin Number 1 2 3 4 Signal Description +5VDC MR PR Ground Serial Port Figure 3-3 Serial Port Connector 12345 67 89 Table 3-2 Serial - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 25
SCSI Port, Ultra 3, 68-Pin A single, Ultra 3, 68 pin SCSI connector is located at the rear panel of the server. The external connector supports SCSI channel "B." Figure 3-4 SCSI Port, Ultra 3, 68-Pin 35 68 1 34 Table 3-3 SCSI Port Pinouts Pin Number 1 2 3 4 5 6 7 8 9 Signal Description - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 26
External Connectors SCSI Port, Ultra 3, 68-Pin Table 3-3 SCSI Port Pinouts (Continued) Pin Number 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 Signal Description S10 (+DB 4) S11 (+DB5) S12 (+DB 6) S13 (+DB 7) S14 (+DB P) S15 S16 (DIFFSENS) S17 (TERMPWR) S18 (TERMPWR - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 27
10/100 LAN Connector Figure 3-5 10/100 LAN Connector Activity (Green) Speed (Amber) External Connectors 10/100 LAN Connector 123 4 567 8 Table 3-4 10/100 LAN Connector Pinouts Pin Number 1 2 3 4 5 6 7 8 Signal Description TXP TXN RXP Not used Not used RXN Not used Not used Chapter 3 27 - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 28
External Connectors 10/100/1000 LAN Connector 10/100/1000 LAN Connector Figure 3-6 10/100/1000 LAN Connector 123 4 567 8 1000BT 100BT 10BT Activity Table 3-5 10/100/1000 LAN Connector Pinouts Pin Number 1 2 3 4 5 6 7 8 Signal Description TXP TXN RXP Not used Not used RXN Not used Not used - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 29
while the operating system is running. If the operating system does not support this feature, shut down the operating system before attempting this procedure. Failure to observe this caution will result in system failure. Figure 4-1 Front View of the hp Integrity rx1600 Server 0 1 LVD HDD 2 Slot - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 30
To install an additional hard disk drive, perform the following steps: Step 1. Remove the slot filler that is installed in slot 1. CAUTION If the HP Server is to be operated with only a single hard disk drive installed, the hard disk drive slot filler must be installed to insure proper cooling. If - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 31
of the drive. b. If the server has a management processor installed, use the management processor command MP> sl e to display the system system event log and examine for proper identification of the drive. Installing Processors and Memory This section provides information about installing - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 32
Installing Processors and Memory WARNING Voltages are present at various locations within the server whenever an AC power source is connected. This voltage is present even when the main power switch is in the off position. Ensure that the system is powered-down and all power sources have been - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 33
Installing and Configuring Installing Processors and Memory Each processor has an associated power pod that is required by the processor. Figure 4-4 Processor Location POWER POD CPU 1 Rear of Chassis POWER POD CPU 0 CPU 0 CPU 1 Front of Chassis Step 1. Remove the cover. See Removing and - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 34
Installing and Configuring Installing Processors and Memory CAUTION If the HP Server is to be operated with only a single processor installed, the CPU airflow blocker must be installed to insure proper cooling. If a second processor is installed - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 35
Installing and Configuring Installing Processors and Memory CAUTION The zero insertion force (ZIF) socket for the processor is locked and unlocked by 1/2 of a full can severely damage the socket. Figure 4-6Unlocking the Processor Locking Mechanism Unlocked Locked Front of server Chapter 4 35 - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 36
Installing Processors and Memory Step 4. Place the processor and heatsink assembly over the processor socket. Use the four locator posts on the assembly to align with the locator holes on the system board. Make certain that the connector that will mate with the processor power pod is pointing - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 37
Installing and Configuring Installing Processors and Memory Step 6. Remove the protective caps from the screws on the sequencer retaining cover. in the four sequencer captive screws. Figure 4-10Securing the Sequencer Retaining Cover 4 1 2 3 Front of server Torquing pattern 1 4 3 2 Front of - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 38
Installing and Configuring Installing Processors and Memory Step 9. Slide the power module on the system board metal mounting bracket forward to mate the power module connector with the processor connector. Figure 4-11Connecting the Processor Power Pod Front of server Step 10. Align the two mounting - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 39
check. Installing Additional Memory The hp Integrity rx1600 Server has 8 memory sockets for installing DDR SDRAM memory modules. These memory modules can either be 256MB, 512MB, 1GB, or 2GB size. The system supports combinations from 512 MB up to 16GB. Supported DIMM sizes Supported DIMM sizes are - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 40
the system board. These DIMM slots are designated in ordered pairs. 0A and 0B, 1A and 1B, 2A and 2B, and 3A and 3B. DIMM sizes within each pair must match. Loading order for the DIMM slots is sequential with the loading order being slot 0, slot 1, slot 2 and slot 3. The memory subsystem supports - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 41
Installing and Configuring Installing Additional Memory Each DIMM within a quad must be identical to all the other DIMMs in the quad. Figure 4-15 2B Slot 0A Slot 2A Installing DIMMs To install DIMMs, perform the following steps: Step 1. Turn off the system, disconnect all cables, and remove the - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 42
modules are not damaged during removal or installation, power off the server and unplug the power cord from the AC power outlet. Wait until the power on/off LED on the control panel turns off before removing or installing memory. Observe all ESD safety precautions before attempting this procedure - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 43
DC to insure that the memory is functional. Installing Additional PCI Cards The server may contain up to 2 PCI cards. PCI cards are located on the I/O riser assembly. WARNING Ensure that the system is powered-down and all power sources have been disconnected from the server prior to removing or - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 44
and Configuring Installing Additional PCI Cards Step 2. Release the PCI I/O riser by turning the jackscrew. This action frees the PCI I/O riser from the system board. Figure 4-17 Using Jackscrew to Release PCI I/O Riser Step 3. Remove the PCI I/O Riser from the chassis. Figure 4-18Removing the PCI - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 45
card mounting screw and secure with a T-15 driver. Step 7. Replace the PCI I/O riser assembly by positioning the connector over the mating connector on the system board and then turning the jackscrew to complete the connector mating. Step 8. Connect any cables that are required by the PCI card. Step - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 46
is available whenever the system is connected to a power source, even if the hp Integrity rx1600 Server main power switch is in the off position. Access to the management processor can be restricted by user accounts. User accounts can be password protected and provide a specific level of access to - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 47
is possible to damage the EMI gasket of the RJ-45 of the card. Step 8. Connect the MP card cable to its connector on the system board. Step 9. Screw in the two mounting screws that connect the MP card to the internal chassis post. Figure 4-22Connecting the Management Processor Card Chapter 4 47 - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 48
Optional Management Processor Card (MP) Step 10. Screw in the two external mounting posts that are located on both sides of the 25-pin serial connector. Figure 4-23Installing the External Mounting Posts Step 11. Replace the system cover and reconnect the power and external cables. Information - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 49
. NOTE EFI and Pre-OS System Environment (POSSE) are similar. EFI is an Intel® specification, whereas POSSE is the HP implementation that aids HP support. EFI consolidates boot utilities similar to those found in PA-RISC based systems, such as the Boot Console Handler (BCH), and platform firmware - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 50
EFI drivers from an EFI-defined file system or image loading service. Non-volatile RAM (NVRAM) variables point to the file to be loaded. These variables contain application-specific data that is passed directly to the EFI application. EFI variables provides system firmware a boot menu that points to - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 51
lists EFI commands for the hp Integrity rx1600 Server. The equivalent BCH commands found in PA-RISC based systems are also listed. Table HElp [|] Display help for specified command or menu reset RESET Reset the system (to allow reconfiguration of complex exit (at EFI shell) MAin - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 52
info all ALL info boot BootINfo info cpu CAche info chiprev ChipRevisions MP command FRU info fw FwrVersion info io IO lanaddress info mem info cpu SERvice errdump clear mm LanAddress Memory PRocessor CLEARPIM MemRead [] [] pdt page deallocation table (pdt - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 53
server. NOTE EFI and Pre-OS System Environment (POSSE) are similar. EFI is an Intel specification, whereas POSSE is the HP implementation that aids HP support a list of BCH commands and their corresponding EFI/POSSE commands. It instructs the user to repeat the command line followed by a menu name - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 54
retrieving system information devices -- Getting device, driver and handle information memory -- Memory related by command name for full documentation Example 5-2 COnfiguration INformation PAth ScRool SEArch SERvice BOot HElp RESET MAin help bch Command help bch co help bch in help bch pa - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 55
0 through the total number of UARTS minus one baud rate. Operation This command is used to change the speed for a UART in the system. This command works for all UARTs visible to EFI/POSSE. If the UART is part of processor dependent hardware (PDH) space and is initialized by - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 56
status of specific Speedy Boot bit Sets or clears a specific Speedy Boot bit Parameters [test] Each test can be set or cleared: booting_valid Enable/disable system firmware response mem_init Enable/disable memory initialization. mem_test Enable/disable full destructive memory tests. Example - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 57
B2 1F/00 B2 Processor State ---------Active Sched Deconf default Allows the user to restore non-volatile memory (NVM) to default values and clear NVM storage values. Syntax default default [efi|sal] of values are available for default. Executing "default clear" resets the system. Chapter 5 57 - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 58
version information sys display system information warning display warning and stop boot information Example 5-9 Shell> info all info all Command SYSTEM INFORMATION Date/Time: Oct 31, 2003 22:03:39 (20:03:10:31:22:03:39) Manufacturer: hp Product Name: server rx1600 Product Number: A9901A - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 59
-A8D6-07A8C14CB68B System Bus Frequency: 200 MHz PROCESSOR MODULE INFORMATION # of L3 L4 Family/ CPU Logical Cache Cache Model Processor Slot CPUs Speed Size Size (hex.) Rev State 0 1 1 GHz 1.5 MB None 1F/01 B1 Active 1 1 1 GHz 1.5 MB None 1F/01 B1 Active MEMORY INFORMATION - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 60
,0)/Pci(3|0)/Mac(00306E4C4F1A)) *Mac(00306E4C0FF2) Acpi(HWP0002,100)/Pci(2|0)/Mac(00306E4C0FF2)) FIRMWARE INFORMATION Firmware Revision: 1.10 [4341] PAL_A Revision: 7.31/5.37 PAL_B Revision: 5.37 SAL Spec Revision: 3.01 60 Chapter 5 - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 61
SAL_A Revision: 2.00 SAL_B Revision: 1.10 EFI Spec Revision: 1.10 EFI Intel Drop Revision: 14.61 EFI Build Revision REVISION INFORMATION Chip Logical Device Chip Type ID ID Revision ------ -------- Memory Controller 0 122b 0023 Root Bridge 0 1229 0023 Host Bridge 0000 - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 62
Commands 0 1 1 GHz 1.5 MB None 1F/01 B1 1 1 1 GHz 1.5 MB None 1F/01 B1 Example 5-11 Shell> info mem info mem Command MEMORY INFORMATION ---- DIMM A ----- ---- DIMM B ----- DIMM Current DIMM Current 0 1024MB Active 1024MB Active 1 ---- ---- 2 ---- ---- 3 ---- ---- Active - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 63
Example 5-12 Example 5-13 I/O INFORMATION BOOTABLE DEVICES info io Command Utilities EFI/POSSE Commands Order Media Type Path 1 CDROM Acpi(HWP0002,0)/Pci(2|0)/Ata(Primary,Master)/CDROM(Entry0) Seg Bus Dev Fnc Vendor Device Slot #### ID ID # Path 00 00 01 00 0x1033 0x0035 XX Acpi( - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 64
. Syntax monarch Parameters specifies a cpu Operation If specified with no parameters, monarch displays the Monarch processor for the system. Specifying a processor number alters the preferred Monarch processor. None of these changes takes affect until after a reboot. Example 5-16 - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 65
Parameters clears the pdt Operation With no options specified, the command displays the PDT information for the system. The PDT is cleared and a reboot is required for memory reallocation and safe booting. Example 5-17 pdt Command Shell> pdt PDT Information Last Clear time: PDT has - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 66
system mode. Syntax sysmode Parameters sets system mode to normal sets system mode to admin sets system mode to service Whether the HBA is bootable (driver support) • Avoid bus resets (secondary cluster server) Using the SCSI Setup Utility - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 67
Utilities Specifying SCSI Parameters A list of all the devices that are installed in the hp Integrity rx1600 Server and managed by EFI drivers is displayed. The output may look like this: Seg Bus Dev Fnc Vendor Device Slot #### ID ID # Path 00 00 - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 68
channels (Fnc # of 00 immediately followed by Fnc # of 01). Also, this SCSI interface has a non-numeric (XX) slot # indicating that it is on the system board. Step 2. Still at the EFI shell prompt, type this command to obtain the controller's handle for the SCSI interface: devtree A tree of all EFI - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 69
Standard Error Device Ctrl[33] Acpi(PNP0501,0) Ctrl[34] 16550 Serial UART Driver Ctrl[35] VT-100+ Serial Console Ctrl[31] Primary Console Input Device Ctrl[32] Primary Console Output Device Ctrl[30] Primary Standard Error Device Ctrl[44] VenHw(904EFCF0-F0A8-11D4-B4CA-303031303833) Ctrl[46] VenHw - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 70
Utilities Specifying SCSI Parameters A list of all EFI-capable configurable components in the system is displayed. The output may look like this: Shell> drvcfg Configurable Components Drv[3D] Ctrl[ menu is displayed, showing a list of all the EFI capable SCSI interfaces in the system. 70 Chapter 5 - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 71
Utilities Specifying SCSI Parameters TIP To move the cursor in the EFI SCSI Setup Utility, you can use these keys: • Arrow keys • Alternate keys: H = left J = down K = up L = right I = home O = end Move the cursor to highlight the channel of the SCSI interface; press Enter. (To - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 72
rate • Bus width • Whether the SCSI interface is bootable (driver support) • Avoid bus resets (secondary cluster server) • Restore Defaults Step 8. Use the arrow keys to navigate , type this command: reset The system starts to reboot. This is required to cause the new SCSI setting. 72 Chapter 5 - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 73
Select Active Console Output Devices • Select Active Console Input Devices • Select Active Standard Error Devices • Cold Reset • Exit system may have different options available based on the system configuration and installed hardware components. Paths All devices in the hp Integrity rx1600 Server - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 74
5-4 hp Integrity rx1600 Server Drives Drive SCSI Disk SCSI Disk Removable Media Boot Path Acpi(HWP0002,100)/Pci(1|0)/Scsi(Pun0,Lun0) Acpi(HWP0002,100)/Pci(1|1)/Scsi(Pun0,Lun1) Acpi(HWP0002,0)/Pci(2|0)/ATA(Primary,Master) Boot from a File Use this option to manually run a specific application - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 75
Boot Option Maintenance Menu If you add a new drive to your system, you must manually add its boot options list if you want to make it on the main Boot Manager menu (above). If you remove a drive from your system, you must manually delete it from the boot options list. • To delete an item from the - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 76
you browse these file systems for applications or drivers that are executable. Executable files end with the.efi extension. You can also select remote boot (LAN) options that have been configured on your network. To restore the default boot next setting, select Reset BootNext Setting. For example - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 77
no countdown, boot options must be selected manually. • To set the auto boot timeout consoles are supported with your system. Multiple consoles are not supported for HP-UX or Windows (use the Smart Setup CD to switch between COM A and the MP on Windows systems). For example: Select the Console - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 78
) * Acpi(HWP0002,700)/Pci(2|0) * indicates a currently selected device. This menu is identical to Console Error Devices. The hp Integrity rx1600 Server does not support different configurations for Output and Error console. For correct operation: • When changes are made to either Output or Error - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 79
Error Devices Use this option to define the devices that display error messages from the system console. This menu is identical to Console Output Devices. The hp Integrity rx1600 Server does not support different configurations for Output and Error console. For correct operation: Chapter 5 79 - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 80
If your system has an MP card: Run the MP card bp command to reset the administrator and user passwords (see Management Processor Command Interface"). • If your system does not have an MP card, you must reset the passwords using a jumper on the system board: Step 1. Power down the system and unplug - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 81
is an independent support system for the server. It provides a way for you to connect to a server and perform administration or monitoring tasks for the server hardware. The management processor controls power, reset, Transfer of Control (TOC) capabilities, provides console access, displays and - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 82
access is configured • The management processor LAN port using Web Console or telnet if login access through the management processor LAN is and password. NOTE If the management processor is not displaying the MP Main Menu, use CTRL+B to access the MP Main Menu and the management processor (MP) - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 83
: MP Login: Admin MP password: ***** Hewlett-Packard Management Processor (C) Copyright Hewlett-Packard Company 1999-2003. All rights reserved System Name: xxxxxxxxx MP MAIN MENU: CO:Console VFP:Virtual Front Panel CM:Command Menu CL:Console Log SL:Show Event Logs CSP:Connect to Service Processor - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 84
CM Ctrl+B CO CSP DATE DC DF DI FW (XU) Reset BMC passwords Configure asynch/serial ports Certificate generator View console log Select command mode Return to MP main menu Select console mode Connect to service processor Date display Default configuration Display FRU information Disconnect remote or - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 85
Description PR Power restore PS Power management module status RB Reset BMC RS Reset system through RST reset of management processor Reset BMC Passwords BP: Reset BMC Passwords This command resets BMC passwords (both USER and ADMIN passwords the supported modem (MT5634ZBA). Chapter 5 85 - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 86
with the supported modem ( system console to the MP local, remote/modem, and LAN ports. One console output stream is reflected to all of the connected console users. If several different terminal types are used simultaneously by the users, some users may see strange results. Example 5-20 HP - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 87
, change individual users. 2. In the DC command choose "Reset Security Configuration". 3. Forgotten passwords can be reset by pressing the MP reset button on the back panel of your HP Server. After the MP reboots, the local console terminal displays a message for five seconds. Responding to this - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 88
console is no longer mirrored. MP Firmware Update FW: Activates MP firmware upgrade mode This command is available from either the LAN or local serial port. This command activates firmware upgrade mode, which loads new firmware through the MP LAN by FTP (which must be operational). An MP Reset - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 89
Console port number • Link State The MP Host Name set in this command is displayed at the MP command interface prompt. Typically the DNS name for the LAN IP is entered. This field can be programmed to any useful name or phrase. For clarity, it is useful to enter MP-on-SYSTEM as the MP Host - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 90
with the page. Power Status PS: Power status-display the status of the power management module This command displays on the console the status of the power management module. Reset BMC RB: Reset BMC This command resets the BMC by toggling a GPIO pin. Reset System RS: Reset system through RST signal - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 91
in console mode. The session user returns to the mirrored MP session on exit. The MP regularly checks the activity of the session, closes the connection with the system, and, if the timeout period has elapsed, returns the port to mirroring. The timeout period is set with the IT command. On HP-UX - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 92
displays the revision status of firmware in the system. NOTE At the time of production of this guide, the firmware revisions were: FIRMWARE INFORMATION Firmware Revision: 1.10 [4341] PAL_A Revision: 7.31/5.37 PAL_B Revision: 5.37 SAL Spec Revision: 3.01 SAL_A Revision: 2.00 SAL_B Revision: 1.10 - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 93
can also enable or disable security warnings and change passwords. Virtual Front Panel VFP: Display Virtual Front Panel The VFP command presents a summary of the system by using direct console addressing. If the terminal is not recognized by the MP, VFP mode will be rejected. Each individual user - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 94
. The following tests are available: • MP Parameter Checksum • Verify I2C connection (get BMC Device ID) • LAN connectivity test using ping • Modem self-tests Also, the MP can be reset from this command. A MP reset can be safely performed without affecting the operation of the server. 94 Chapter 5 - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 95
This chapter provides troubleshooting instructions used in the maintenance of the hp Integrity rx1600 Server. Troubleshooting Tips WARNING Before removing a cover, always disconnect the AC power cord and unplug cables. Disconnect the AC power cord to avoid exposure to high energy levels - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 96
to restore customer specific information. Possible Problems This section contains example HP Server problems and their possible solutions. The system will not power-up. Step 1. Review the installation procedures for the server. Refer to the hp Integrity rx1600 Installation Guide. Step 2. Check all - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 97
to warning or fault indication. Step 4. Make sure that the system fan assemblies are fully seated. Step 5. Verify that the server is plugged into a power source that is within specifications described on the label of the power supply. Step 6. Make sure that the internal SCSI chain is terminated - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 98
• Voltage problems (external AC line) • Power supply failure If the server powers off, and before you try a restart, do the following: Step 1. Examine the display panel LEDs for warning or fault indications. The system LED will be flashing yellow with a warning indication and flashing red with - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 99
for proper ventilation for the server. The server should have at least three inches of space around the front and rear for proper airflow when installed in a rack. NOTE Temperature problems may be caused by a fluctuating power supply. Step 6. Check the system specifications and make sure the - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 100
LED on MP board (if installed) should be lit solid green. 1. AC must be present. Check that PDU is plugged in. 2. Ensure there is a working power supply. The LED on the supply should be lit. • Standby LED on system board is on steady. 3. Check for an EFI shell prompt (CTRL+B) at console. • No AC - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 101
modules (also known as power pods). • Memory 3. Check for a red LED on the MP card if installed. If lit red, the problem is with the MP. • Processors • Processor support modules • Memory • System board • Console 4. Reduce to minimum configuration and troubleshoot from there. Chapter 6 101 - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 102
or Symptom Cannot boot to initial system loader (ISL) Problem Indicators Normal Functioning Indicators Troubleshooting Steps Potential FRUs • Console messages indicating problems booting from the primary or alternate boot path. • Console messages and prompt indicating you are at ISL. 1. Use - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 103
Troubleshooting Verifying Hard Disk Drive Operation NOTE On the hp Integrity rx1600 Server only the Activity LED is used. The Status LED is disconnected. Figure 6-1 LED Apertures on Hard Disk Drive Activity LED Status LED (not used) Lightpipes on the disk drive transmit light to these - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 104
you are experiencing, HP also provides diagnostic tools with each operating system. Power and System LEDs The Power and System LEDs indicate the state of the system. When the System LED is blinking yellow or red, a problem exists. NOTE When the optional management processor (MP) card is installed - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 105
Troubleshooting Identifying and Diagnosing Hardware Problems Table 6-2 System LED States (Continued) System LED Blinking red (2/sec.) Fault indication: State System alert level 7 detected, LED will blink until the problem is resolved and the system boots successfully or until it is manually - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 106
Troubleshooting Identifying and Diagnosing Hardware Problems Step 5. For a complete explanation of configuring the management processor and using the MP commands, see Chapter 5, "Utilities." System Event Logs (SEL) Logs Step 1. Access the management processor command prompt. Step 2. Run the sl - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 107
Troubleshooting Identifying and Diagnosing Hardware Problems Event Log Viewer Menu Ctrl-B Exit command, and return to the MP Main Menu MP:SL (+,-,,D, F, L, J, H, K, T, A, U, buffer? (Y/[N]) Log Name Entries % Full Latest Entry E - System Event 410 47 % 18 Feb 2003 09:38:10 Event Log - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 108
Troubleshooting Identifying and Diagnosing Hardware Problems L Last entry J Jump to entry number V T - Text mode Enter new value, or [Q] to Quit: Step 6. To decode the blinking state of system LED, review the entire SEL and look at events with alert level 3 and above. For example: Log Entry - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 109
Data1: Device Removed/Device Absent 0x203E4D0AC6020220 FFFF0008F61B0300 Troubleshooting Identifying and Diagnosing Hardware Problems Log Entry 73: 00:00:12 Alert Level 3: Warning Keyword: Type-02 050301 328449 The server's built-in sensors have detected an open chassis door. Logged by: BMC; Sensor - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 110
the category of the fault or warning. For example, if diagnostic LED one is red, there is a problem with memory. However, if diagnostic LEDs one and two are both red, there is a problem with the system processor. If the diagnostic LEDs indicate an error, check the EFI shell command line interface - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 111
Anya Red Power Supply Red Red Red Red Unknown a. This LED can display any color other than red (for example, green or off). Warnings The following tables provide additional information about each specific warning associated with the various possible LED lighting sequences when the system - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 112
Troubleshooting Identifying and Diagnosing Hardware Problems Table 6-7 System Board Warnings System LED Flashing Yellow LED 1 LED 2 LED 3 LED 4 Problem Green Green Red Off Battery voltage low Solution Replace the system board battery. Table 6-8 Fan Warnings System LED LED 1 LED 2 LED 3 - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 113
4 Problem Solution Green Red Off Red Power Check the power supply LED. supply fault Replace the power supply. Faults The following tables provide additional information about each specific fault associated with the various possible LED lighting sequences when the system LED is red. Table - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 114
Troubleshooting Identifying and Diagnosing Hardware Problems Table 6-14 Memory Faults (Continued) System LED Flashing Red LED 1 LED 2 Red Green LED 3 Green LED 4 Problem Solution Green Bad Memory. One or more DIMMs are bad or not seated properly. Reseat the DIMMs. If the error persists, - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 115
Troubleshooting Identifying and Diagnosing Hardware Problems a. Refer to Chapter 7, Removing and Replacing Components, for detailed instructions on the maintenance action. Table 6-18 Processor Faults System LED Flashing Red Flashing Red Flashing Red LED 1 LED 2 LED 3 Red Red Green Red Red - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 116
Troubleshooting Command Line Interface Table 6-21 Power Supply Errors System LED LED 1 LED 2 LED 3 LED 4 Problem Solution Flashing Off Red Red Flashing Green Red Red Flashing Green Red Red Off Red Off Red Green Red VRM or power pod fault Power Supply fault 12V out of range (power - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 117
10-31 22:29:06 Troubleshooting Example Using CLI This example uses the cli and the SEL to display error messages indicating that fan 2 (memory fan) has failed. cli> 2 CPU1 Boot start 00063 Time 2003-10-31 22:39:05 0090 - BMC LPC reset 00-12:70:02 2003-10-31 22:39:07 00A0 - SEL Time Set Set - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 118
Troubleshooting LAN LEDs LAN LEDs The front panel LAN LED indicates the system is communicating over the Gigabit or system management LAN: • Blinking green, the system is communicating over the LAN. • Solid green, LAN link is established, no current LAN activity. Rear Panel LAN LEDs The 1Gb LAN - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 119
Troubleshooting LAN LEDs Optional Management Processor LAN LEDs Four management processor LAN LEDs are also on the rear panel if the system has a management processor card installed: Table 6-24 Optional Management Processor Card LAN LEDs LAN LED Self-test Top Location 10BT 2nd from top - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 120
LED comes on as soon as the system's power cord is plugged in. If this light is off when the system is plugged in, check the AC power cord, reseat the power supply, and if this does not work, replace the power supply. A few seconds after the system is plugged in this green LED starts blinking - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 121
hardware configuration. • Provide precise information to an HP support agent so they can solve problems quickly and effectively. HP e-DiagTools provides a user-friendly interface to the Offline Diagnostics Environment (ODE), that enables you to troubleshoot a system that is running without an OS or - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 122
Troubleshooting Running Diagnostic Software Tools Shell> fs0: fs0:> Step 3. Navigate to the EFI\BOOT 11/07/02 04:41p 1,024 . 11/07/02 04:41p 0 .. 11/07/02 04:41p 1,024 HP 11/07/02 04:45p 1,024 BOOT 0 File(s) 0 bytes 4 Dir(s) c. Change to the BOOT subdirectory. fs0\EFI:> cd - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 123
. No errors found. If you still experience problems with your system, try the following: 1. Power off and restart your system. 2. Update the system's firmware. 3. Back up your data and contact your HP Support Agent for more advice. 1-Help 2-Advanced 3-Exit 4-Support Ticket Step 4. After the test is - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 124
interface, which allows the user to select specific tests and/or utilities to execute on a specific hardware module. To run ODE from the HP IPF Offline Diagnostics and Utilities DVD: Step 1. Insert the CD into the DVD drive and reset system power, the system should come up to the boot manager. Step - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 125
the Support Plus: Diagnostics User's Guide, and elsewhere, as appropriate. Using Offline Diagnostic Tools There are three offline Diagnostic tools you can use to troubleshoot your hp Integrity rx1600 Server: • E-DiagTools-available on the IPF Offline Diagnostics and Utilities CD and the HP Service - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 126
diagnostic menu, launch ODE. Recommended Cleaning Procedures Suggested cleaning procedures for the hp Integrity rx1600 Server are provided in the following table. Be sure to turn off power to the server when cleaning it. Table 6-26 Cleaning Component Keyboard Monitor screen Mouse Cooling fans - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 127
been made to the system? • Which OS and version is in use? Online Support To contact HP Customer Support online, refer to the Worldwide Limited Warranty and Technical Support Guide or visit us at http://www.hp.com/go/bizsupport. On our web page, enter the server model number (rx1600) and search the - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 128
Troubleshooting Where to Get Help 128 Chapter 6 - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 129
Replacing Components This chapter provides instructions for removing and replacing components of the hp Integrity rx1600 Server. Safety Information Follow the procedures listed below to ensure safe handling of components and to prevent harm to both you and the HP Server: • Use an antistatic wrist - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 130
When fully extended, the top cover is fully accessible. Insert the Server into the Rack To insert the server into the rack, perform the following step: Step 1. Press the rail clips on either side of the server inward and push the server into the rack until it stops. Step 2. Replace the T-25 screws - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 131
does not have to be turned off to remove the front bezel. The front bezel of the hp Integrity rx1600 Server consists of a left and right bezel part. The right bezel part provides the server controls and LED access ports. Figure 7-1 Front Bezel Removing the Front Bezel To remove the front bezel - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 132
without the cover in place. Operation of the server without the cover in place will result in system failure. Operation of the server without the cover in place will make the server susceptible to EMI and overheating problems. Observe all ESD safety precautions before attempting this procedure - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 133
Removing and Replacing Components Removing and Replacing the Cover Removing the Cover To remove the cover, perform the following steps: Step 1. Open the cover by moving the latch handle counter-clockwise. Step 2. Slide the cover toward the rear of the chassis and lift the cover to free the tabs from - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 134
the Cover OPEN CLOSED Removing and Replacing System Memory System memory DIMMs are located on the system board. WARNING Ensure that the system is powered-down and all power sources have been disconnected from the server prior to removing or replacing system memory. Voltages are present at various - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 135
DIMM sizes are 256MB, 512MB, 1GB, and 2GB. Dissimilar DIMM sizes may be used across the entire system board but both DIMMs in each pair must match. The memory subsystem supports chip spare functionality. Chip spare enables an entire SDRAM chip on a DIMM to be bypassed (logically replaced) in - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 136
a Processor This section provides information about removing and replacing processors. Processors are located on the system board. The system board can support either one or two processors. CPU 0 is located to the right of the system board and CPU 1 (when installed) is located on the left of the - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 137
behavior or system failure. For assistance with this procedure, contact your local HP Authorized Service Provider. Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions could result in damage to the server. Avoid contact with the processor - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 138
. See "Removing and Replacing the Cover". Step 3. Disconnect the power pod cable from the power connector on the system board. Figure 7-8Disconnect the Power Cable Front of server Step 4. Remove the two power pod mounting screws. Figure 7-9Remove the Processor Power Pod Mounting Screws Front of - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 139
and Replacing a Processor Step 5. Disconnect the power pod by sliding the power pod toward the rear of the system board. Figure 7-10Disconnecting the Processor Power Pod Front of server Step 6. Lift the power pod up and out of the chassis. Place the power pod into an antistatic container. Figure - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 140
Components Removing and Replacing a Processor Step 7. Release the four captive screws on the sequencing retainer. Figure 7-12Releasing the Sequencing Retainer Front of server Step 8. Remove the sequencing retainer. Figure 7-13Removing the Sequencing Retainer Front of server 140 Chapter 7 - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 141
using the special processor tool (P/N 09901-04007) shipped with your replacement processor assembly. Figure 7-14Unlock the Processor Socket Unlocked Locked Front of server Step 10. Lift the processor up and out of the chassis. Place the processor into an antistatic container. Figure 7-15Removing the - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 142
on the system board. The system board can support either one or two processors. CPU 0 is located to the right of the system board and an associated power pod that is required by the processor. CAUTION Do not modify the settings of the DIP switches located on the system board. server 142 Chapter 7 - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 143
the processor socket. Use the four locator posts on the assembly to align with the locator holes on the system board. Figure 7-17Aligning the Processor Assembly Front of server Step 5. Use the special processor tool shipped with your replacement processor assembly to lock the processor in place on - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 144
a Processor Step 6. Place the sequencer retaining cover over the heatsink. Figure 7-19Installing the Sequencer Retaining Cover Front of server Step 7. Screw in the four heatsink captive screws. Figure 7-20Installing the Sequencer Retaining Cover Torquing pattern 4 1 2 3 1 4 3 2 Front of - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 145
Components Removing and Replacing a Processor Step 8. Slide the power module on the system board metal mounting bracket so that the power module contacts connect with the processor connector. Figure 7-21Connecting the Processor Power Pod Front of server Step 9. Align the two mounting screw holes on - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 146
Removing and Replacing Components Removing and Replacing the System Battery Step 10. Connect the power pod cable to the power connector on the system board. Figure 7-23Connecting the Power Cable Front of server Step 11. Replace the cover. Step 12. Verify that the newly installed processor works: • - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 147
with a flat-head screwdriver to remove the battery from its holder. Figure 7-24Removing the System Battery CAUTION Only lift the battery high enough to clear the holder. Excessive stress on the cover. Step 4. Reconnect all of the power and external cables and turn on the system. Chapter 7 147 - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 148
width of the system board. Chassis fan units 2 and 3 are interchangeable and are in the center and right positions respectively. Power supply fan unit 1 is smaller and only fits into the left-most position (behind the power supply). NOTE The fan units of the hp Integrity rx1600 Server are NOT hot - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 149
edges of the fan unit and pull the fan up and out of the chassis. Figure 7-25Power Supply Fan Unit Removal/Replacement Power Supply Fan - Fan 1 NOTE When one fan unit is removed from the server, the remaining fan units operate at full speed for two minutes. After two minutes a "soft-shutdown" will - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 150
at the center of the unit and pull the unit up and out of the chassis. NOTE When one fan unit is removed from the server, the remaining fan units operate at full speed for two minutes. After two minutes a "soft-shutdown" will occur. Figure 7-26 Chassis Fan Units Removal/Replacement - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 151
Removing and Replacing the Display Panel Removing and Replacing the Display Panel The display panel provides the local interface to the hp Integrity rp1600. The panel provides the power on/off button, the power LED, the system LED, the LAN LED, the Locator button/LED and four diagnostic LEDs. Some - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 152
system board to the connector on the display panel. Step 4. You will have to reconfigure the system :12 2002] - HP defined Secondary UUID is :12 2002] - HP defined Secondary UUID is system board UUID to the status panel. NOTE If resetting the UUID does not work successfully, contact your HP support - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 153
I/O riser assembly. WARNING Ensure that the system is powered-down and all power sources have been disconnected from the server prior to removing or replacing a PCI card. Voltages are present at various locations within the server whenever an AC power source is connected. This voltage is present - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 154
and Replacing the PCI I/O Riser Assembly Step 3. Release the PCI I/O riser by turning the jackscrew. This action frees the PCI I/O riser from the system board. Figure 7-28Using Jackscrew to Release PCI I/O Riser Step 4. Lift the PCI I/O riser assembly up and away from the chassis. Place the removed - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 155
I/O riser assembly. WARNING Ensure that the system is powered-down and all power sources have been disconnected from the server prior to removing or replacing a PCI card. Voltages are present at various locations within the server whenever an AC power source is connected. This voltage is present - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 156
and Replacing PCI Cards Removing a PCI Card To remove a PCI card from the server, perform the following steps: CAUTION Record the location of all PCI cards as they are installed. Depending on the operating system, replacing the PCI card in a different location might cause boot failure. Step - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 157
Step 7. Replace the cover. See "Removing and Replacing the Cover". Figure 7-31 Removing the I/O Riser Assembly Removing and Replacing Components Removing and Replacing PCI Cards Figure 7-32 Removing a PCI Slot Cover Chapter 7 157 - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 158
are connected to the PCI card. Step 3. Release the PCI I/O riser by lifting the release handle. This action frees the PCI I/O riser from the system board. Step 4. Grasp the edges of the PCI card being removed and gently rock the card releasing the connector from the PCI I/O riser connector. Place - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 159
Failure to observe this caution will result in system failure. Removing an Internal Hard Disk Drive One additional disk drive may be added to your HP Server in slot 1. Always use low profile disk drives (1.0" height) in your hp Integrity rx1600 Server. To remove a disk drive, perform the following - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 160
Hard Disk Drive Replacing an Internal Hard Disk Drive One additional disk drive may be added to your HP Server in slot 1. Always use low profile disk drives (1.0" height) in your hp Integrity rx1600. To install or replace an internal disk drive, perform the following steps: Step 1. If installing an - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 161
. Removing and Replacing the Power Supply The power supply is located at the left front of the server chassis. The power supply is a field replaceable unit (FRU). WARNING Ensure that the system is powered-down and all power sources have been disconnected from the server prior to removing or - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 162
the two screws holding the power receptacle to the chassis. Step 6. Lift the power supply forward and away from the chassis to remove. The power receptacle and cord are integral components of the power supply. Replacing the Power Supply To replace the power supply, perform the following steps: 162 - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 163
of the chassis at the receptacle to the front of the chassis through the access slot near the power supply fan unit. Figure 7-38Power Supply Cable Step 6. Replace the power supply fan unit into the chassis. Step 7. Replace the cover. Removing and Replacing a Removable Media Drive The removable - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 164
that the system is powered-down and all power sources have been disconnected from the server prior to server. Failure to properly complete the steps in this procedure will result in erratic system behavior or system failure. For assistance with this procedure contact your local HP Authorized Service - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 165
1. If a removable media drive has not previously been installed in the server, the drive slot will be covered with a DVD drive filler. Remove . Step 4. Replace the cover. Step 5. Reconnect the power and external cables and turn on the system. Step 6. Verify that the replacement drive is operational. - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 166
support system for the server. It provides a way to connect to a server and perform administration or monitoring tasks for the server hardware. Removing the Optional Management Processor Card Step 1. Turn off the system, disconnect all power mating the connectors of the MP card with the sheet metal - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 167
Card b. Screw in the two mounting screws that connect the MP card to the internal chassis post. Figure 7-41Connecting the Management 42Installing the External Mounting Posts Step 7. Replace the system cover(s) and reconnect the power and external cables. Information required to access, configure - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 168
and Replacing the Optional Management Processor Card Battery Systems with an optional management processor card have two batteries. Systems with no management processor card have only one battery. The main system battery is located on the system board. The management processor battery is located on - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 169
Supply Fans • Power Supply • Chassis Fans • Management Processor card (optional card, may be present) • Management Processor Blank (present when Management Processor not installed) • PCI I/O Backplane Assembly • CPU(s) and associated Power Pods • CPU Airflow guide (single CPU systems only) • Memory - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 170
instructions. • Power Supply Fans • Power Supply • Chassis Fans • Management Processor card (optional card, may be present) • Management Processor Blank (present when Management Processor not installed) • PCI I/O Backplane Assembly • CPU(s) • CPU Airflow guide (single CPU systems only) • Memory - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 171
the Base Unit • Hard Disk Drive(s) (HDDs) • Disk Filler(s) (present on disk-less systems) • Display Panel Step 3. You will have to reconfigure the system boot settings at EFI. Step 4. Follow the instructions that accompany the new base unit to return the hardware to Hewlett Packard. Chapter 7 171 - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 172
Removing and Replacing Components Replacing the Base Unit 172 Chapter 7 - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 173
8 Parts Information Field Replaceable Parts (FRU) List This chapter provides parts information for the field replaceable units (FRUs) of the hp Integrity rx1600 Server. Figure 8-1 Component Location 10 1 9 8 2 3 4 5 11 Chapter 8 7 6 173 - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 174
Parts Information Field Replaceable Parts (FRU) List Figure 8-2 Additional Components 12 20 174 13 14 15 16 17 18 19 Chapter 8 - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 175
Field Replaceable Parts (FRU) List The items in this list apply to the hp Integrity rx1600 Server, except where noted. NOTE Part numbers are found by using the part nomenclature from this list to select the correct part from the HP Partsurfer. If a part that is not listed in the FRU list needs to - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 176
Description Part Number Part Number Replacement Exchange MISCELLANEOUS Power Supply (0957-2090) System Battery (3.3vdc, BR-type, 250mAh) Management SCSI Cable, Diagnostic Cable, Power Distribution Cable, Power Distribution AIR FLOW GUIDES CPU Air Flow Guide PERIPHERALS LCD Flat Panel Display, - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 177
Parts Information Field Replaceable Parts (FRU) List Table 8-1 Item No. Field Replaceable Parts (FRU) List (Continued) Description Part Number Part Number Replacement Exchange Keyboard, USB Spanish (A7861-65345) Keyboard, USB French (A7861-65346) Keyboard, USB Swiss (A7861-65347) Keyboard, USB - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 178
Parts Information Field Replaceable Parts (FRU) List 178 Chapter 8 - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 179
for normal operation of the HP Integrity rx1600. Hardware Specifications Table 9-1 Hardware Specifications Micro-processors Intel® Itanium® (up to 2 processors). Memory SCSI LAN PCI Slots Core I/O DVD-ROM Mass Storage External Storage Power Supply 1.0 GHz/1.5MB. Supports up to eight Double - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 180
Specifications Dimensions and Weights Dimensions and Weights This section provides dimensions and weights of hp Integrity rx1600 Server components. Component Dimensions Table 9-2 Server Component Dimensions Dimension Value Height-Inches (Centimeters) Width-Inches (Centimeters) Depth-Inches ( - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 181
registered ECC DIMMs (1.2" height) • 125MHz memory bus frequency, 250MTransfers/s data, 8 GB/s peak data bandwidth • Minimum system memory: 512MB (2x 256MB DIMMs) • Maximum system memory: 16GB with 2GB DIMMs • DIMMs are installed in pairs or quads • Specific four DIMM configuration enables lock-step - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 182
System Information Features Summary • Two USB 2.0 ports • One 16550 compatible serial port (DB9 connector); console port if no management processor (MP) card installed, general purpose serial port if MP installed Power supply unit • 100-240V AC inlet (autosensing) • 400W DC output power Motherboard - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 183
block diagram of the system board and descriptions of key components (integrated circuits) on the board. Figure A-1 System Block Diagram Itanium 2 Itanium the main components of the system board: • Intel Itanium 2 Processor (one or two processors supported) • I/O and Memory Controller • AGP/PCI - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 184
System Information System 16 KB, 4-way set associative data cache - 16 KB, 4-way set associative instruction cache - 64 byte line size • Unified L2 cache: - 256 KB, 8- sec. I/O and Memory Controller The hp Integrity rx1600 Server supports the following features of the I/O and memory controller chip: • - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 185
system boards to facilitate power characterization; if actual power consumption is low enough, a change request could be entertained to increase the DIMM count to 8. The memory by HP for the hp Integrity rx1600 Server platform will be supported. Architecture The memory interface supports two DDR - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 186
System Information System Board Figure A-2 Memory Block Diagram DIMMs The memory subsystem will only support DDR SDRAM (Double Data Rate Synchronous Dynamic Random Access Memory) technology utilizing industry-standard PC2100 type DDR SDRAM DIMMs, 1.2" tall. This is expected to be the standard - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 187
x 4 DDR SDRAMs (512Mb, stacked) Chip Spare Functionality The memory subsystem design supports chip spare functionality. Chip spare enables an entire SDRAM chip on the DDR SDRAM. In order to use the chip spare functionality on your system, only DIMMs built with ´4 DDR SDRAM parts can be used, and - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 188
System Information System Board • Flash memory • Non-volatile memory • Scratch RAM • Real Time Clock • UARTs • External Registers • Firmware read/writable registers • Two general purpose 32-bit registers • Semaphore registers • Monarch selection registers • Test and Reset register • Reset and INIT - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 189
Interface (IPMI) specification. This specification describes the management features that have been built into the system board. These features include: diagnostics (both local and remote) console support, configuration management, hardware management, and troubleshooting. The baseboard management - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 190
system to be powered on. 1Gb System LAN The 1Gb System LAN port provides: • Main system LAN • 10/100/1000 Mb capable USB Connectors The USB connectors provide: • High speed 480 Mb/sec. capable • Full speed 12 Mb/sec. and low speed 1.5 Mb/sec. • Support for USB keyboard and mouse: • HP-UX supports HP - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 191
warning information for the hp Integrity rx1600 Server system: • Extensible Firmware Interface (EFI) error and warning messages • System Event Log (SEL) and Forward Progress Log (FPL) Entries EFI Error and Warning Messages EFI error and warning messages are displayed on the console as part of the - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 192
. Replace the base unit. 19 Error writing BMC token on download Communication with the BMC failed. Replace the base unit. 20 Non-Volatile Memory (NVM) token access error Communication with the BMC failed. Replace the base unit. 21 BMC token write error during NVM write Communication with - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 193
processors in correct order. 48 System Abstraction Layer (SAL) NVM cleared Information only, no action required 49 EFI NVM cleared Information only, no action required 50 EFI NVM failed Reboot the server. If the error message is repeated, contact the HP Support center for assistance. 51 - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 194
Memory Data Contact the HP Support center for Table (MDT) assistance. 55 Universal Unique IDentifier (UUID) error Update with sysset command. 56 Error reading CPU SMBIOS information ROM Reboot the server events. MP firmware displays the triplet in the Keyword field. NOTE Systems with - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 195
00000013 0 CPU0 00006 DT 03 0000000000000000 00000014 0 CPU0 00044 DT 06 02000000002A0400 00000015 - BMC LPC reset 00-12:70:02 2003-10-31 22:41:34 The cli>sl -e command displays the system event log. For example: # Sev Generator/Sensor Description Event ID Data, Timestamp 0010 - Fan - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 196
00C0 2 CPU1 Boot start 00063 Time 2003-10-31 22:21:33 00D0 - BMC LPC reset 00-12:70:02 2003-10-31 22:21:35 00E0 - SEL Time Set Set FD- 01B0 2 CPU1 Boot start 00063 Time 2003-10-31 22:25:27 01C0 - BMC LPC reset 00-12:70:02 2003-10-31 22:25:29 01D0 - SEL Time Set Set FD- - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 197
02 msgs (if applicable) or Data type for E0 messages. 7. Timestamp or extended data specific to the event. Accessing the logs with MP commands The SEL and FPL data can also be accessed from the MP logs using the MP card SL command. The v command (view mode configuration) determines the format of the - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 198
System Specific Events OEM SensorType 12, EventType 71 Missing components are determined at the time of a power- an IPMI request, or a sensor event. Later revisions of MP firmware recognize the triplet (12:70:A3) as ChassisControl. Hard Power Down Power Up Hard Reset NMI/TOC/INIT 198 Appendix B - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 199
0xD5-D6 0xD8 0xD9-DA 0xFA Description Power Button Wake On LAN Cooling Units Power Supply Voltage Sensors Ambient Temperature CPU Temperatures ACPI Table (I2C)1 I2C2 keyboard controller style (KCS)0 KCS1 KCS2 System Power Thread (Used by Power Restore Policy) For example: Data2 Data3 80 03 ipmi - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 200
update BMC entering special mode Mode 12:70:A1 BMC firmware initializing 1D:70:00 1D:70:01 1D:70:02 BMC Cold Reset BMC Warm Reset BMC Cold Reset after SDRR update Major FW rev. data 3 %full - Minor FW rev. Notes The BMC logs this when the SEL is 75% full Mode - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 201
Boot EFI boot manager, 49 C Cache, 184 Caution light pipes, 103 CD, 189 Chip spare, 187 commands 68 diagnostic, 121 dimensions and weights, 180 DIMM sizes, 135 display 102 Hardware Specifications, 179 Hot Swap Disk Drive, 16 Hot-swap disk drive module, 102 HP e-DiagTools, 124 HP IPF Offline - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 202
processor card, 166 management processor card battery, 168 PCI cards, 155 PCI I/O riser, 153 power supply, 161 processor, 136 removable media drive, 163 system battery, 146 system memory, 134 replacing base unit, 169 S safety information, 129 SCSI, 189 setup utility, 66 specifying parameters - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 203
memory, 181 memory architecture, 184 memory block diagram, 186 power supply, 182 processor, 181 processors, 184 system block diagram, 183 system board, 183 system board components, 183 system board manageability, 182 USB connectors, 190 System LED, 104 System Management 10/100 LAN, 118 system memory - HP Integrity rx1600 | Operation and Maintenance - HP Integrity rx1600 - Page 204
Index 204
hp Integrity rx1600
Operation and Maintenance
Regulatory Model Number: RSVLA-0302
Manufacturing Part Number: rx1600_OpMaint
January 2004
U.S.A.
© Copyright 2004
Hewlett-Packard Development Company, L.P..