HP Jornada 820 HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 148

Problem, Remedy, Wait for dial tone before dialing, Troubleshooting problems with remote,

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144 | HP Jornada H/PC User's Guide Problem Diagnosis / Remedy HP Jornada does not detect PC Card. PC Card is not inserted properly or drivers are not installed on your HP Jornada. Remove and re-insert the PC Card correctly. If this does not fix the problem, check the documentation for the PC Card for information on installing drivers on the HP Jornada. (For more information about compatible PC Cards, see the HP Jornada Accessories page at www.hp.com/handheld.) HP Jornada will not establish a connection with a desktop PC. The sync cable is not connected properly to the PC or the HP Jornada or communications are not configured correctly. Reconnect the cable correctly or see Windows CE Services Help for more information. Web pages are not displayed according to the options you set in Pocket Internet Explorer If you set up the Web service using HP dialup, the options you set in HP dialup determine the way Web pages are displayed. Options you change in Pocket Internet Explorer affect only the current Web session; these changes are not saved. Pressing the Pocket Internet Explorer hot key does not launch the program My Handheld PC or Windows Explorer may be open. Pressing the Pocket Internet Explorer hot key will switch between any open folders (e.g., Control Panel, My Documents, or My Handheld PC) and Pocket Internet Explorer. This is the correct behavior. Sending and receiving The HP Jornada cannot send files to or files via infrared does receive files from a Windows CE 1.0 device not work via infrared. Windows␣ CE 1.0 does not support the FastIR file transfer protocol used by your HP Jornada. Unable to dial out using the modem In certain countries you may have to clear the Wait for dial tone before dialing check box. See the Troubleshooting problems with remote connections section in chapter 8 of the User's Guide. Chapter8.p65 0108 144 2/4/99, 4:14 PM

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144
|
HP Jornada H/PC User’s Guide
Problem
Diagnosis
/ Remedy
HP Jornada does
PC Card is not inserted properly or
not detect PC Card.
drivers are not installed on your
HP Jornada.
Remove and re-insert the
PC Card correctly.
If this does not fix the
problem, check the documentation for the
PC Card for information on installing
drivers on the HP Jornada.
(For more information about compatible
PC Cards, see the HP Jornada
Accessories page at
www
.hp.com/handheld.)
HP Jornada will not
The sync cable is not connected properly to
establish a
the PC or the HP Jornada or communications
connection with a
are not configured correctly.
Reconnect
desktop PC.
the cable correctly or see Windows CE
Services Help for more information.
Web pages are not
displayed according
to the options you set
in Pocket Internet
Explorer
Pressing the Pocket
Internet Explorer hot
key does not launch
the program
Sending and receiving
files via infrared does
not work
Unable to dial out
using the modem
If you set up the Web service using HP
dialup, the options you set in HP dialup
determine the way Web pages are
displayed. Options you change in Pocket
Internet Explorer affect only the current Web
session; these changes are not saved.
My Handheld PC or Windows Explorer may
be open. Pressing the Pocket Internet
Explorer hot key will switch between any
open folders (e.g., Control Panel, My
Documents, or My Handheld PC) and Pocket
Internet Explorer. This is the correct behavior.
The HP Jornada cannot send files to or
receive files from a Windows CE 1.0 device
via infrared. Windows␣ CE 1.0 does not
support the FastIR
file transfer protocol used
by your HP Jornada.
In certain countries you may have to clear
the
Wait for dial tone before dialing
check box.
See the
Troubleshooting problems with remote
connections
section in chapter 8 of the User’s
Guide.
Chapter8.p65 0108
2/4/99, 4:14 PM
144