HP Jornada 820 HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 149

Troubleshooting remote connections

Page 149 highlights

Chapter 8 | Troubleshooting | 145 Problem Unable to send e-mail messages from Inbox Diagnosis / Remedy Message header is too big. If your address list exceeds 32 KB, Inbox is unable to send the message. HP viewer seems to launch slowly Contacts, Calendar, and Tasks databases are very big. Limit the size of your databases by synchronizing only selected contacts, appointments, and tasks. For more information, see the Synchronizing selected data section in chapter 4 of the User's Guide. After performing a soft reset, the touch pad or USB device does not work You must disconnect the USB device before performing a soft reset. Disconnect the USB device, perform a soft reset, and then reconnect the USB device again. HP Jornada locks up Program memory is low. Connect to AC power, and perform a soft reset (see the Resetting section in chapter 8 of the User's Guide). You can also use the System control panel to increase the allocated program memory. For more information, see the Settings topic on online help. The display is distorted on an external monitor or projector Some VGA projectors may have a different refresh timing than your␣ HP␣ Jornada. To optimize the display, install Hpvoutst.exe from the HP␣ Jornada compact disc to your HP Jornada. For details installing Hpvoutst.exe, refer to the Readme.file on the compact disc or see the Adding software section in chapter 7 of the User's Guide. Troubleshooting remote connections This section offers troubleshooting help for trying to connect your HP Jornada to other computers. For problems communicating with your desktop, see Windows CE Services Help. Chapter8.p65 0108 145 2/4/99, 4:14 PM

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Chapter 8
|
Troubleshooting
|
145
Unable to send e-mail
messages from Inbox
HP viewer seems to
launch slowly
After performing a soft
reset, the touch pad or
USB device does not
work
HP Jornada locks up
The display is
distorted on an
external monitor or
projector
Message header is too big. If your address
list exceeds 32 KB, Inbox is unable to send
the message.
Contacts, Calendar, and Tasks databases
are very big. Limit the size of your
databases by synchronizing only selected
contacts, appointments, and tasks. For more
information, see the
Synchronizing selected data
section in chapter 4 of the User’s Guide.
You must disconnect the USB device before
performing a soft reset. Disconnect the USB
device, perform a soft reset, and then
reconnect the USB device again.
Program memory is low. Connect to AC
power, and perform a soft reset (see the
Resetting section in chapter 8 of the User’s
Guide). You can also use the System control
panel to increase the allocated program
memory. For more information, see the
Settings topic on online help.
Some VGA projectors may have a different
refresh timing than your␣ HP␣ Jornada.
To
optimize the display, install Hpvoutst.exe
from the HP␣ Jornada compact disc to your
HP Jornada. For details installing
Hpvoutst.exe, refer to the Readme.file on
the compact disc or see the
Adding software
section in chapter 7 of the User’s Guide.
Problem
Diagnosis
/ Remedy
Troubleshooting remote connections
This section offers troubleshooting help for trying to
connect your HP Jornada to other computers. For
problems communicating with your desktop, see
Windows˚CE Services Help.
Chapter8.p65 0108
2/4/99, 4:14 PM
145