HP Kayak XU 04xx HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu
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- HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 1
crystal.bk : cover.fb4 Page 1 Monday, March 23, 1998 6:05 AM HP Kayak XU & XW PC Workstations User's Guide - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 2
of Symbios Logic, Inc. Microsoft® is a U.S. registered trademark of Microsoft Corporation. WindowsTM is a trademark of Microsoft Corporation.Windows NT® is a registered trademark of Microsoft Corporation. Netscape® is a trademark of Netscape Communications Corporation. PentiumTM is a trademark - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 3
crystal.bk : title.fb4 Page iii Monday, March 23, 1998 4:09 AM User's Guide - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 4
4:09 AM Welcome to Your HP Kayak XU & XW PC Workstations Congratulations on the purchase of your new Hewlett-Packard Kayak XU or XW PC Workstation. These high-performance PC Workstations are equipped with: • One or two PentiumTM II processors, with 100 MHz bus support, in slots for easy processor - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 5
panel. • System BIOS and Video BIOS stored in Flash ROMs (for easy upgrading). • BIOS support for ISA "Plug and Play" accessory board configuration. NOTE The PentiumTM II processor installed in your HP Kayak XU or XW PC Workstation provides the best performance when used with 32-bit operating - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 6
Is For This manual is for anyone who wants to: • Set up the PC Workstation for the first time. • Configure the PC Workstation. • Add accessories to the PC Workstation. • Troubleshoot problems on the PC Workstation. • Find out where to get more information and support. WARNING Important Safety - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 7
that they can either be recycled or disposed of in an environmentally sound way. Returned used batteries will be accepted free of charge. Important read the ergonomic information before using your PC Workstation. If you are using Windows NT 4.0, open the Start menu in the task bar and select Help. - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 8
crystal.bk : title.fb4 Page viii Monday, March 23, 1998 4:09 AM viii English - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 9
Your Software 10 Creating Back-up Diskettes 11 Starting Your PC Workstation 11 Stopping Your PC Workstation 12 Using Your HP Enhanced Keyboard 13 Using Your HP Enhanced Mouse 16 Setting Passwords 18 Setting an Administrator Password 18 Setting a User Password 19 Using Power Management 20 - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 10
crystal.bk : crystal.toc Page x Monday, March 23, 1998 4:09 AM Recycling an Old HP PC Workstation 21 2 How to Install Accessories Inside Your PC Workstation Supported HP Accessories 24 Removing and Replacing the Cover 25 Removing the Cover 25 Replacing the Cover 27 Moving the Power Supply 29 - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 11
xi Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation Solving Problems 58 HP Summary Screen 58 HP Diagnostics 58 If Your PC Workstation Does Not Start Work 67 If the CD-ROM Drive Has a Problem 68 The CD-ROM Drive Does not Work 68 No Sound from the CD-ROM Drive 69 The CD-ROM - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 12
Page xii Monday, March 23, 1998 4:09 AM If You Have a Network Problem 73 If Your PC Workstation Has an Audio Problem 74 Using HP MaxiLife to Diagnose Problems 75 Other Features 76 HP Hardware Diagnostics Utility 79 4 Technical Information Features 82 System Specifications 85 Power Consumption - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 13
Monday, March 23, 1998 4:09 AM The HP Summary Screen and Setup Program 101 Viewing the HP Summary Screen 101 Starting the HP Setup Program 101 Saving Your Changes and Leaving Deleting Spares 131 Optimizing Performance 133 Resolving Problems 134 Frequently Asked Questions 136 English xiii - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 14
, 1998 4:09 AM 5 Hewlett Packard Support and Information Services Introduction 140 Your HP-Authorized Reseller 141 HP SupportPack 141 HP Support Assistant CD-ROM 142 Hewlett-Packard Information Services 143 HP Forum on CompuServe 143 HP Forum on America Online 144 HP World Wide Web Site 144 - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 15
crystal.bk : crystal.toc Page xv Monday, March 23, 1998 4:09 AM Glossary 153 Index 159 Regulatory Information and Warranty 165 English xv - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 16
crystal.bk : crystal.toc Page xvi Monday, March 23, 1998 4:09 AM xvi English - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 17
crystal.bk : cryst-1.fb4 Page 1 Monday, March 23, 1998 4:09 AM 1 Setting Up and Using Your PC Workstation - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 18
all of the components: • Computer and power cords • Display and its video cable • HP enhanced keyboard, mouse, and headphones • Manuals and driver kit. Device drivers, HP utilities, and an online Network Administrator Guide are preloaded on your system and provided in a driver kit. 2 Place the PC - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 19
cable attachment screws. Serial B Port Serial A Port Mouse Connector Parallel Connector Keyboard Connector Monitor Connector 2 USB Connectors (see note below) Connect the printer cable to the back of to the PC Workstation. USB accessories are not supported by all operating systems. English 3 - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 20
PC Workstation has a 10BT/100TX LAN interface adapter. The LAN adapter supports both 10 Mbit/s and 100 Mbit/s operations and automatically detects which network connecting your PC Workstation to the network. For further instructions on configuring your network connection, refer to "Configuring Your - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 21
supplied with your PC Workstation. Volume can be controlled through the HP enhanced keyboard, or the software volume control. To avoid discomfort the volume before connecting headphones or speakers. Listening to loud sounds for prolonged periods may permanently damage your hearing. Before putting - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 22
for instructions on selecting a SCSI address. NOTE You don't need to set a SCSI address for Plug and Play SCSI devices (SCSI devices which support the SCAM protocol). 2 Make sure the SCSI accessory is terminated correctly-either internally or by a terminating resistor (refer to the manual - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 23
-bit SCSI connector with a shielded SCSI cable. NOTE 4 Refer to the manual provided with the SCSI accessory to learn how to install any software that may (approximately 10 feet). Contact your dealer to order shielded HP SCSI cables to connect external SCSI accessories. See page 37 for information - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 24
to the display and the computer. (The connectors are shaped to go in one way only.) PC Workstation Power Connector WARNING Grounded Outlet Monitor Power Connector 3 Connect the display's power cord and the computer's power cord to grounded outlets. For your safety, always connect the equipment to - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 25
a password (refer to "Setting Passwords" on page 18). HP MaxiLife and it's Liquid Crystal Display (LCD) HP MaxiLife and it's LCD helps you diagnose problems with your PC Workstation and provides system information you may need to obtain support. Press one of the LCD control buttons to display the - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 26
unexpected results. To initialize your software: 1 Turn on the display first, and then the PC Workstation. When the PC Workstation is switched on, the HP PC Workstation's logo is displayed. The PC Workstation performs a Power-On-SelfTest (POST). Press if you want to view the POST details in the - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 27
, you can complete the Warranty Registration card that came with this manual. 4 When the initialization routine has finished, click OK and the soon as possible. HP recommends that you use new diskettes for this purpose. To create these back-up diskettes, follow the instructions that appear on screen - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 28
out the Power-On-SelfTest (POST) while the PC Workstation's logo is displayed. If you wish to view the POST details, press to get the HP Summary Screen. If there is an error in the POST, the error will automatically be displayed. For details, refer to "If a POST Error Message is - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 29
.bk : cryst-1.fb4 Page 13 Monday, March 23, 1998 4:09 AM 1 Setting Up and Using Your PC Workstation Using Your HP Enhanced Keyboard Using Your HP Enhanced Keyboard The HP enhanced keyboard includes soft keys you can use to: • Display and configure the actions assigned to keys. • Perform one-touch - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 30
on Configure, the Extended Keys tab and the onscreen Lock button. With HP Lock installed, the actions you can specify for the Lock/Suspend key are screen saver • Lock the front panel Pressing this soft key opens HP TopTools. This application helps you manage and reduce overall ownership costs and - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 31
1998 4:09 AM 1 Setting Up and Using Your PC Workstation Using Your HP Enhanced Keyboard The System Health window of the HP TopTools hardware monitoring facility provides information on: • Fan Control in the HP UltraFlow cooling system • System Temperature for PC Workstation components • ECC Error - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 32
the Ctrl key down and pushing it backwards. The scroll functions only work in Windows NT and Windows 95 applications that support scrolling. The zoom function works only in Microsoft Office 97 compatible applications that support zoom. Using the mouse setup, you can assign each mouse button and the - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 33
CAD/CAM Applications Click/Select Button XW Models XW Models NOTE Your HP enhanced mouse includes the following additional features: • A third control useful when using certain 3D CAD, CAM and other graphics-intensive Windows NT applications. • Control buttons can be customized, using mouse setup - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 34
using the Security menu in the Setup program ( refer to "The HP Summary Screen and Setup Program" on page 101). Setting an Administrator Password set an Administrator password: 1 Start the Setup program ( refer to "The HP Summary Screen and Setup Program" on page 101). 2 Select the Security menu - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 35
. • Start the PC Workstation when the keyboard and mouse are locked-you must type the password and press to unlock the keyboard ( refer to "The HP Summary Screen and Setup Program" on page 101). If you have set both an Administrator password and a User password, and you enter the Setup program - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 36
Power menu in the Setup program. ( refer to "The HP Summary Screen and Setup Program" on page 101, for more Sound-provides guidance on audio issues • Network Administrators Guide - provides instructions on setting up your PC Workstation for a LAN connection. • Glossary Users of Windows 95 and Windows - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 37
an old computer back for recycling when it reaches the end of its useful life. In several countries, HP has a product take-back program. Collected equipment is sent to one of HP's recycling facilities in Europe or the USA. As many parts as possible are reused, the remainder are recycled. Special - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 38
crystal.bk : cryst-1.fb4 Page 22 Monday, March 23, 1998 4:09 AM 1 Setting Up and Using Your PC Workstation Recycling an Old HP PC Workstation 22 English - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 39
crystal.bk : cryst-2.fb4 Page 23 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation This chapter explains how to install accessories, such as extra memory, accessory boards, and additional disk drives, in your PC Workstation. - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 40
crystal.bk : cryst-2.fb4 Page 24 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Supported HP Accessories Supported HP Accessories This chapter describes how to install memory, mass storage devices, and accessory boards in your computer. Internal Mass Storage - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 41
crystal.bk : cryst-2.fb4 Page 25 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Removing and Replacing the Cover WARNING Removing and Replacing the Cover For your safety, never remove the PC Workstation's cover without first removing the power cord from the - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 42
crystal.bk : cryst-2.fb4 Page 26 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Removing and Replacing the Cover 4 Lift the two latches on the front sides of the computer upwards. 5 Grasp the cover on the sides at the back of the computer and slide it forwards - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 43
front sides of the cover are lifted up, and that the lock is unlocked. 3 Slide the cover onto the computer, making sure that the two guides at the bottom of the case slide into the two rails at the base of the computer. Firmly slide the cover backwards into position. Press - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 44
2 How to Install Accessories Inside Your PC Workstation Removing and Replacing the Cover 4 Lower the latches on the front sides of the cover. Intrusion Monitor 5 If required, lock the cover using the key provided. 6 Reconnect all the power cables. Your PC Workstation is equipped with an intrusion - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 45
's cover (see page 25). 3 Press the retaining buttons on each side of the HP UltraFlow airflow guide and lift it partly out of the PC Workstation's case. Fan connection to system board HP UltraFlow Airflow Guide Retaining button 4 Remove the fan connection to the system board and lift the airflow - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 46
Accessories 1 Check that all internal cables are safely routed. 2 Slide the power supply back into the computer. 3 Tighten the four self-retaining screws. 4 Replace the HP UltraFlow airflow guide. 5 Reconnect the fan to the system board. 30 English - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 47
computer's power cord and any LAN or telecommunications cable. 2 Remove the computer's cover (see page 25). 3 Press the retaining buttons on each side of the HP UltraFlow airflow guide and lift it partly out of the PC Workstation's case. Fan connection to system board - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 48
4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Memory 4 Remove the fan connection to the system board and lift the airflow guide completely out of PC Workstation's case. 5 Remove the Ultra wide 16-bit SCSI cable from the system board. 6 Remove the power supply and the - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 49
any other accessories if necessary, then replace all units and reconnect all cables and power cords. Replace the cover (see page 27). 13 Check the HP Summary Screen to verify the new configuration (refer to "The HP Summary Screen and Setup Program" on page 101). English 33 - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 50
Installing Memory For XU Models CAUTION Installing More Memory on the Video Adapter Your PC Workstation is equipped with a video adapter that supports 2D and 3D about available video memory upgrades, refer to the HP World Wide Web Site at http://www.hp.com/go/kayaksupport/ Refer to page 90 for - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 51
Switch on the PC Workstation. 2 Check the HP Summary Screen to verify the new configuration (refer to "The HP Summary Screen and Setup Program", on page for your video adapter. However, these accessories cannot be ordered from HP. Contact your dealer for more details about these accessories. For - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 52
crystal.bk : cryst-2.fb4 Page 36 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices Installing Mass Storage Devices If you need extra mass storage space for your application software, you can install additional mass storage devices. - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 53
crystal.bk : cryst-2.fb4 Page 37 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices Connecting Devices If you add an IDE Zip drive, hard disk drive, CD-ROM drive, CD-RW drive, or tape drive, you need to connect it to power and data - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 54
for UltraWide 16-bit SCSI with five connectors. • A cable for UltraNarrow 8-bit SCSI with two connectors. • A flexible disk drive cable with a single connector. This supports a flexible disk drive (the connector is attached to the flexible disk drive supplied). • An Ultra ATA/33 IDE cable that - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 55
be used with one or two stripped hard disks. Disk striping is supported only in Windows NT 4.0. The Adaptec CI/O Array Manager software can be used to ). For more information, refer to "The HP FastRAID Option" on page 94. Refer to the drive's installation guide to see if you must set jumpers or - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 56
select a SCSI address for Plug and Play SCSI hard disks (SCSI hard disks that support the SCAM protocol). SCAM is disabled if the RAIDport adapter is installed. You should assign retaining buttons on each side of the HP UltraFlow airflow guide and lift it out of the PC Workstation's case. 40 English - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 57
crystal.bk : cryst-2.fb4 Page 41 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices 5 Slide the power supply out to improve access to the internal shelf (see page 29). 6 Slide the drive into position in the first internal shelf and - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 58
crystal.bk : cryst-2.fb4 Page 42 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices 8 Locate the appropriate data cable for the hard disk drive. Wide SCSI devices should be connected to a free SCSI connector on the SCSI cable (you - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 59
25). 3 Remove the fan connection to the system board (see the illustration on page 29). 4 Press the retaining buttons on each side of the HP UltraFlow airflow guide and lift it out of the PC Workstation's case. 5 Slide out the power supply to provide better access to the disk drive cables (see - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 60
crystal.bk : cryst-2.fb4 Page 44 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices 7 Mount the drive on the tray as shown below. Set the drive on the tray Fix the drive to the tray 8 Slide the drive tray into the drive shelf and - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 61
crystal.bk : cryst-2.fb4 Page 45 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices 9 Locate the appropriate data cable for the disk drive. Wide SCSI devices should be connected to a free SCSI connector on the SCSI cable (you can - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 62
Your PC Workstation Installing Mass Storage Devices 12 Replace the HP UltraFlow airflow guide and reconnect the fan to the system board (see the . while the PC Workstation 3 If an error message appears, follow the instructions provided by the Error Message Utility. When prompted, press to run the - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 63
, or a tape drive) in one of the front-access drive shelves. You should also refer to the manual supplied with the drive for any additional installation instructions. Refer to the drive's installation guide to see if you must set jumpers or if there is a special installation procedure to follow. If - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 64
crystal.bk : cryst-2.fb4 Page 48 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices 7 Locate the appropriate data cable for the device. Wide SCSI devices should be connected to a free SCSI connector on the SCSI cable (you can add up - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 65
crystal.bk : cryst-2.fb4 Page 49 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices 10 Remove the plastic panel from the cover by pulling the panel from the left and unhinging its right-hand side. Store the panel in a safe place. - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 66
96. to identify the location of the slot type you want to use (ISA or PCI). Some boards may have preferred locations and special installation instructions detailed in their manuals. 50 English - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 67
the screws on the adjacent slots. Unscrew and remove the slot cover 5 Hold the board horizontally by its "top" edge. Slide it into the board guide of the chosen slot. Do not bend the board. Slide the accessory board into position 6 Align the board's connector with the slot's socket. Firmly press - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 68
crystal.bk : cryst-2.fb4 Page 52 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Accessory Boards 7 Secure the board by replacing the slot cover screw. If you loosened the screws on adjacent slots, remember to tighten them. Secure the board in - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 69
Installing a Processor Installing a Processor Some operating systems support a second processor for enhanced performance. Contact your the HP UltraFlow airflow guide and lift it partly out of the PC Workstation's case. Fan connection to system board HP UltraFlow Airflow Guide Retaining button - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 70
existing processor). VRM module Processor 9 Insert the VRM for the processor in the VRM socket. 10 Replace the transparent section of the HP UltraFlow airflow guide covering the processor sockets. 11 Slide the power supply back into the computer and tighten the four self-retaining screws. 12 Turn - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 71
at the same bus speed and processor speed. Refer to the manual supplied with the processor to verify which bus and processor speeds are supported. NOTE Switch 1 UP1 Switch 2 UP Switch 3 UP Switch dual processing, you will need to re-install Windows NT 4.0 on your PC Workstation. English 55 - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 72
crystal.bk : cryst-2.fb4 Page 56 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing a Processor 56 English - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 73
crystal.bk : cryst-3.fb4 Page 57 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation This chapter deals with problems you may encounter when using your PC Workstation. - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 74
Troubleshooting Your PC Workstation Solving Problems Solving Problems This chapter can help you solve most problems you might have with your PC Workstation. If you are unable to solve your problem after following the advice in this chapter, refer to "Hewlett Packard Support and Information Services - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 75
59 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation If Your PC Workstation Does Not Start • An error message and an icon appears on the LCD screen (refer to "Using HP MaxiLife to Diagnose Problems" on page 75). Display is Blank and There Are No Error Messages If your display - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 76
1998 4:09 AM 3 Troubleshooting Your PC Workstation If board are properly set. Check fans and that air flow guide is not blocked. Ensure they are correctly attached and firmly to "Installing Accessory Boards" page 50. Refer to the manuals that came with each board. Refer to "System Board Switches - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 77
Rebuild Your PC Workstation's Components 3 Troubleshooting Your PC Workstation If Your PC Workstation a time to determine which one is causing the problem. If you are Unable to Change any Values Setup and correct a system configuration error. HP recommends that you correct the error before - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 78
62 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation If Your PC Workstation Does Not Start the PC Workstation. An error message will be displayed similar to the following: On your monitor: On your PC Workstation's LCD: Incorrect PC Configuration Error! POST 0012 The PC - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 79
4:09 AM 3 Troubleshooting Your PC Workstation If the power indication light is red, and you hear a "buzzing" sound. • Check if your PC Workstation is locked, whereby "power-off a loss of information/data (refer to the Power Menu in the HP Setup program). If you press the On/Off button for four seconds - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 80
Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem If Your PC Workstation Has a Hardware Problem This section describes what to do if you have problems problem. For more information, refer to "Using HP MaxiLife to Diagnose Problems goes blank when Windows starts, check - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 81
Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem Other Display Problems If the display image is not aligned with the screen, use the display's controls to center the image (refer to the display manual for instructions the Power Menu in the HP Setup program. If Your - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 82
Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem If Your Printer Does Not Work • Make sure the port. • If you receive an error message, refer to the printer's manual for help. If the Flexible Disk Drive Does Not Work • Check that you - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 83
crystal.bk : cryst-3.fb4 Page 67 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem • Check that the Flexible Disks item and the Write on Flexible Disks item are not set to locked in the Setup program (Security > Hardware Protection). • - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 84
AM WARNING 3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem If the CD-ROM Drive Has a Problem Be sure to disconnect not open the CD-ROM drive enclosure. The drive should be serviced by qualified service personnel only. Refer to the label on the drive for power - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 85
crystal.bk : cryst-3.fb4 Page 69 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem No Sound from the CD-ROM Drive If you are having problems with sound when playing a CD: • Check that the volume control (if present) on the CD-ROM or CD - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 86
, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem The CD-ROM Drive Does not Open If you have difficulty removing a CD-ROM disk from the CD-ROM drive (during a power failure for example), you can use the manual eject button. To eject a CD-ROM - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 87
crystal.bk : cryst-3.fb4 Page 71 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem If an Accessory Board Does not Work Carry out the following checks: • Check that the accessory board has been firmly installed in the slot. • Check - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 88
crystal.bk : cryst-3.fb4 Page 72 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Software Problem If Your PC Workstation Has a Software Problem If You Have Forgotten Your Password Ì If you forget the User Password and the Administrator password is - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 89
, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Software Problem If You Can't Start the Setup Program software manuals. If You Have a Network Problem If you have a problem with your PC Workstation's network, run the HPIEDIAG utility provided on the HP - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 90
Troubleshooting Your PC Workstation If Your PC Workstation Has a Software Problem HPIEDIAG the instructions on the Guide preloaded onto your PC Workstation. If Your PC Workstation Has an Audio Problem If you encounter problems with the audio on your PC Workstation, refer to the Using Sound guide - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 91
Troubleshooting Your PC Workstation Using HP MaxiLife to Diagnose Problems Pre-Boot Checks Using HP MaxiLife to Diagnose Problems Your HP LCD can help you to diagnose problems with your PC Workstation, even when you are unable to get your system and monitor installation. HP KAYAK XU Error! - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 92
23, 1998 4:09 AM POST Phase 3 Troubleshooting Your PC Workstation Using HP MaxiLife to Diagnose Problems Following these checks, the POST (Power-On Self Test) sequence is initiated. One of the following screens will appear in this phase: HP KAYAK XU No errors occurred. Error! POST XXXX A POST - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 93
09 AM System Info. Boot Steps Diags 3 Troubleshooting Your PC Workstation Using HP MaxiLife to Diagnose Problems System information is displayed on the LCD one powered on. For support purposes, POST steps are shown as POST codes and displayed on the LCD as follows: HP KAYAK XU POST Code 24 Post - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 94
crystal.bk : cryst-3.fb4 Page 78 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation Using HP MaxiLife to Diagnose Problems If an error is detected, an error screen appears indicating the problem. To continue viewing the test results of the other system components, press the - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 95
, refer to the Vectra\Kayak Hardware Diagnostics User's Guide, available on the HP World Wide Web Site in PDF (Adobe Acrobat) format. It is important that you use the latest version of this utility to diagnose hardware-related problems. If you do not, HP-dedicated Support Agents may request that you - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 96
AM 3 Troubleshooting Your PC Workstation HP Hardware Diagnostics Support Ticket. This can then be sent, via email or fax, to your local or HP-dedicated Support Agent. For more information on how to use this utility, refer to the Vectra\ Kayak Hardware Diagnostics User's Guide, available on the HP - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 97
crystal.bk : cryst-4.fb4 Page 81 Monday, March 23, 1998 4:09 AM 4 Technical Information This chapter provides technical information about your PC Workstation and includes information on the HP Setup program. - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 98
MB 100 MHz Non-Buffered ECC SDRAM, or • 256 MB Registered ECC SDRAM memory modules Video XU Models Matrox 2D Integrated Graphics Accelerator installed on the AGP slot (upgradable to 16 MB) XW Models HP Visualize FX4 OpenGL Accelerator installed on both the AGP and the PCI accessory board slot 18 - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 99
- (if one port uses 2xxh, the other port must use 3xxh). Seven mass storage shelves supporting: • Two front-access, third-height, 3.5-inch drives • Three front-access, half-height, Port) slot • Three 32-bit PCI slots (one with an HP RAIDport) • One 16-bit ISA (Industry Standard Architecture) slot • - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 100
Information Features Feature: Description: Keyboard/Mouse • HP enhanced keyboard with mini-DIN connector XU Models: • HP enhanced scrolling mouse with mini-DIN connector XW Models: • HP three-button mouse with mini-DIN connector HP UltraFlow cooling system Cooling system with multiple - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 101
Technical Information System Specifications System Specifications Power Consumption Information XU\XW Models Maximum power consumption 260 W Typical consumption refer to "HP World Wide Web Site" on page 144 for access details) in the support documentation section for your PC Workstation. - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 102
crystal.bk : cryst-4.fb4 Page 86 Monday, March 23, 1998 4:09 AM 4 Technical Information System Specifications IRQs, DMAs, and I/O Addresses Used by Your PC Workstation The IRQ, DMA, and I/O address mappings shown here are for a basic configuration. The resources used by your PC Workstation may - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 103
PS/2 reset and Fast A20 Little Ben Slave interrupt controller DMA controller 2 Coprocessor error AD1816 sound system Free (IDE secondary channel) IDE primary channel AD1816 Joystick AD1816 Sound Blaster LPT 2 Serial port 4 (COM4) Serial port 2 (COM2) AD1816 MIDI Free (Secondary flexible disk drive - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 104
digital audio recording and playback • MPU401 compatible MIDI port • Support for Hardware and Software Wave table Synthesizer • Integrated OPL3 compatible microphone, LINE IN, CD Audio, AUX Audio, and up to four digitized sounds • Output mixing of all audio sources to the LINE OUT or integrated PC - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 105
In jack Headphone Out jack 4 Technical Information System Specifications Description: • Built-in MIDI interface for connection to external MIDI devices • Sound Blaster and MPU-401 UART mode compatible • MIDI time-stamp for multimedia extension • Input buffer: 64-byte FIFO • Microsoft Direct - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 106
) 75 (Hz) Not supported. 1920x1080 90 (Hz) Not supported. Not supported. 1920x1200 90 (Hz) Not supported. Not supported. 1800x1440 100 (Hz) Not supported. Not supported. 1. Your display may not support the maximum refresh rates shown here. Refer to the User's Guide supplied with your - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 107
(integrated) UltraWide 16-bit SCSI (accessory board) HP FastRAID Description: • Integrated UltraWide 16-bit SCSI Automatic switching to non-Ultra for external SCSI devices (20 MB per second) • SCAM support • Acceleration of Internal UltraWide 16-bit SCSI only • Top performance with two superfast 4.5 - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 108
be the same speed (10,000 rpm) and the same capacity (both 14.5 GB or 9.1 GB) • Drives can also be added in non-array environments Windows NT 4.0 Windows NT 4.0 Not supported; SCSI addresses must be set manually on UltraWide 16-bit SCSI channel 92 English - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 109
crystal.bk : cryst-4.fb4 Page 93 Monday, March 23, 1998 4:09 AM 4 Technical Information System Specifications Network Features Feature: Description: LAN Controller AMD PCNET-Fast Chip RJ45 Connector 10BT/100TX autonegotiation Remote Boot Protocols integrated in System BIOS ExStart - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 110
crystal.bk : cryst-4.fb4 Page 94 Monday, March 23, 1998 4:09 AM 4 Technical Information The HP FastRAID Option The HP FastRAID Option HP FastRAID uses RAID technology to accelerate the performance of your PC's hard drives. Rather than focussing on data protection, as with server-based RAID - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 111
crystal.bk : cryst-4.fb4 Page 95 Monday, March 23, 1998 4:09 AM 4 Technical Information The PC Workstation's Rear Connectors The PC Workstation's Rear Connectors 9-pin Serial Port Connectors: Port B (left)/Port A (right) 25-pin Parallel Port Connector Keyboard (right) and Mouse (left) - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 112
96 Monday, March 23, 1998 4:09 AM 4 Technical Information System Connectors and Switches System Connectors and Switches System Board Connectors Fan (airflow guide) VRM 1 VRM 2 Processor 1 Power System Board Switches 16-bit Wide SCSI FDD Fan Status Panel MT LCD Panel Memory Modules Processor - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 113
crystal.bk : cryst-4.fb4 Page 97 Monday, March 23, 1998 4:09 AM 4 Technical Information System Connectors and Switches Internal Audio Connectors The PC Workstation's system board has several connectors that allow you to internally connect to other devices. This includes: • A CD audio connector • - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 114
into the headphone jack, the audio signal is directed to the headphone jack, no sound is available on the rear panel and the internal speakers are muted. The Audio Front Reserved Reserved Refer to the online guide Using Sound, preloaded on your PC Workstation, for more information about the Audio Front - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 115
Board Switches Switches 1 through 5 are used for processor settings (see page 55) and should not be changed. Replacing the processor with a different processor is not supported by HP. Switches 6 to 10 are used as shown in the following table: English 99 - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 116
crystal.bk : cryst-4.fb4 Page 100 Monday, March 23, 1998 4:09 AM 4 Technical Information System Connectors and Switches Switch1 Use Switch to: 6 - CLEAR CMOS 7 - PSWRD Retain or clear CMOS memory: • UP to retain CMOS memory - DEFAULT • DOWN to clear CMOS memory. Enable or clear (and disable) - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 117
your PC Workstation and solve configuration problems with your PC Workstation. Viewing the HP Summary Screen Check your PC Workstation's PC Workstation. Consult your operating system documentation for any special instructions concerning turning off and then restarting your PC Workstation. 2 - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 118
crystal.bk : cryst-4.fb4 Page 102 Monday, March 23, 1998 4:09 AM NOTE 4 Technical Information The HP Summary Screen and Setup Program Main Advanced PhoenixBIOS Setup Utility Security Boot Power Plug & Play O/S: [NO] Reset Configuration Data: [NO] System Time: System Date: [13: - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 119
in this section if your PC Workstation comes with an HP-supplied integrated network solution. You must use the PC full information on setting up your network, refer to the online Network Administrator's Guide preloaded onto your PC Workstation. 2. Disabling the LAN card will only disable certain - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 120
crystal.bk : cryst-4.fb4 Page 104 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring Your Network Connection To enable starting from the network: 1 With the Setup program running (see page 101), use the or key to select the Security menu. 2 Press to highlight the line Boot Devices - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 121
Configuration Utility - for use with External and Internal 16/8-bit SCSI devices (Symbios). You cannot boot from a device connected to the Symbios controller when HP FastRAID is installed. To disable a boot device: 1 Go to the Advanced menu in the Setup program. 2 Select the SCSI channel you wish to - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 122
crystal.bk : cryst-4.fb4 Page 106 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring a SCSI Accessory The Options menu is displayed. SCSISelect(TM) Utility v1.xxx Would you like to configure the host adapter, or run the SCSI disk utilities? Select the option and press . - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 123
Parity Checking if any of the attached SCSI devices do not support SCSI parity. Additional Options: • Boot Device Options Press to menu. • Array 1000 BIOS (only if HP FastRAID is installed) This option is enabled by default, and instructs the system to use the special BIOS for the - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 124
boot To view peripheral by ID# select "SCSI Disk Utilities" from previous menu Boot SCSI ID 0 Option Listed Below Has NO EFFECT if MULTI LUN Support is Disabled Boot LUN Number 0 Use the and keys to move between options. Press to display a menu with a selection of values. • Boot SCSI ID This - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 125
Start Unit Command.... no no no no no no no no BIOS Multiple LUN Support.. no no no no no no no no Include in BIOS Scan....... yes yes a maximum transfer rate of 20.0 MB per second. Certain older SCSI-1 devices do not support UltraWide SCSI (up to 40 MB per second) or Ultra narrow SCSI or Wide SCSI - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 126
More advanced SCSI devices can have several logical units (LUN). This option determines whether booting a SCSI device that has multiple LUNs is supported. Set this option to Yes if your boot device has multiple LUNs. It is set to no by default. • Include in BIOS Scan This setting, - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 127
BIOS is enabled. The SCSI adapter BIOS must be enabled if the computer boots from a SCSI hard disk drive. This option is enabled by default. • Support Removable Disks Under BIOS as Fixed Disks When Boot Only is selected, only the removable media drive designated as the boot device is treated as - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 128
crystal.bk : cryst-4.fb4 Page 112 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring a SCSI Accessory SCSI Disk Utilities When the SCSI Disk Utilities are selected from the initial Options menu, the SCSISelect utility scans the SCSI bus and lists all the SCSI devices on the SCSI - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 129
the device settings which apply to individual devices. Settings for the Host Adapter and All Devices SCAM Support Parity Host Adapter SCSI ID Scan Order Removable Media Support Default Settings On Enabled 7 Low to High (0-Max) None Settings for Individual SCSI Devices Synchronous Transfer Rate - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 130
crystal.bk : cryst-4.fb4 Page 114 Monday, March 23, 1998 4:09 AM NOTE 4 Technical Information Configuring a SCSI Accessory Starting the SCSI Configuration Utility You access the SCSI Configuration Utility by pressing when the message Press F6 to start Configuration Utility... is displayed during - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 131
This option lets you choose between a black and white or a color display for the SCSI configuration utility. If you are using a black and white monitor, you may need to select the mono setting to get a more readable screen. Help This option displays a help screen giving information about the Main - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 132
crystal.bk : cryst-4.fb4 Page 116 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring a SCSI Accessory Adapter Utilities Menu When you select (click on and press ) a host adapter from the Main menu, the Utilities menu is displayed: Symbios Logic SCSI Configuration Utility - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 133
Setup. Exit this menu. On Enabled 7 Low to High (0..Max) Use arrow keys to select from menu. Then press ENTER BIOS Code Segment: C800 SCAM Support Parity NOTE The settings in this menu are global settings that effect the selected host adapter and all SCSI devices attached to it. The Symbios - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 134
Technical Information Configuring a SCSI Accessory Host SCSI ID Scan Order Removable Media Support CHS Mapping In general it is not advisable to change your host drives are installed. For more information, refer to the User's Guide that came with you removable disk drive. When performing a 'low - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 135
crystal.bk : cryst-4.fb4 Page 119 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring a SCSI Accessory Device Selections Menu When you select Device Selections from the Adapter Utilities menu, the Device Selections menu is displayed: Symbios Logic SCSI Configuration Utility Version - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 136
crystal.bk : cryst-4.fb4 Page 120 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring a SCSI Accessory Device Setup Menu When you select a device from the Device Selections menu, the Device Setup menu is displayed: Sync Rate (Mega Bytes/sec) Width (bits) Symbios Logic SCSI - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 137
lets you specify whether queue tags are enabled or disabled. In a multi-tasking environment this option must be enabled. It should only be disabled for troubleshooting. This utility can be used to perform a low-level format of a hard disk. Most SCSI disks are pre-formatted and do not need low-level - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 138
Once the drives have been configured and the operating system re-installed, you can restore your backed up data. Ì Create a bootable floppy from the HP Kayak XU/XW PC Workstation Drivers CD-ROM provided with your system. You can create a new array using either of the following options. Express Setup - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 139
menu option by pressing the hot key - the letter that appears in a different color. (The hot key letters are underlined in the following instructions). You can also press the ↑ and ↓ keys until the option is highlighted and then press . 2 Insert the ArrayConfig utility disk in drive A and - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 140
1998 4:09 AM 4 Technical Information Using the ArrayConfig Program Installing Windows NT 4.0 NOTE 8 When the next menu appears, select a boot has been created. An error message appears if the ArrayConfig encounters some problems (for example, an array already exits). If this happens, run - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 141
the following: NOTE You can also perform most of these advanced options with the HP RAID Device Manager once you've completed the installation and the HP RAID Device Manager has been installed. Refer to the HP RAID Device Manager's online Help for more information on using this utility. 1 Insert - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 142
crystal.bk : cryst-4.fb4 Page 126 Monday, March 23, 1998 4:09 AM NOTE CAUTION CAUTION 4 Technical Information Using the ArrayConfig Program When you select a single hard drive for RAID 0, the drive will be striped and optimized using the ARO-1130's cache memory, but no actual array will be - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 143
previously formatted on another system or if you are using drives other than new HP accessory drives (where there's a possibility of surface defects). Low-level formatting you made before creating your array. NOTE Do not boot from the Windows NT CD-ROM as the hard drive will not be detected. 17 - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 144
Boot Order from the Main Menu. The Boot Order for Singles and Arrays window appears. 2 If the newly created array is listed as Unit 0 at the change the boot order of a non-striped SCSI disk drive (see the "Resolving Problems" on page 134 for notes on booting from the Narrow SCSI BIOS). If you - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 145
crystal.bk : cryst-4.fb4 Page 129 Monday, March 23, 1998 4:09 AM CAUTION CAUTION 4 Technical Information Using the ArrayConfig Program 3 When the list of arrays appears, highlight the array for which you want information and press . 4 View the information that appears on the screen. This - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 146
Using the ArrayConfig Program You can identify individual drives by blinking the drive lights while you are running the HP RAID Device Manager software. Refer to the HP RAID Device Manager Software online documentation for more information. Initializing an Array When you create a new array in Custom - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 147
the operating system after the array is initialized. Refer to "Installing Windows NT 4.0" on page 124. Adding and Deleting Spares Dedicated spare disks and real-time recovery feature of RAID 1 arrays (RAID 0 arrays do not support spares). Up to two dedicated spares can be defined for each array. If - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 148
crystal.bk : cryst-4.fb4 Page 132 Monday, March 23, 1998 4:09 AM CAUTION 4 Technical Information Using the ArrayConfig Program Follow these steps to add one or two dedicated spares to an alreadyexisting array: 1 Select Disk Array Operations from the Main Menu. 2 Select Add/Delete Spare Drive - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 149
the caching parameters, you must set a password. In the HP RAID Device Manager window, select the View menu, then Change Password. You can install the HP RAID Device Manager from the driver's CD-ROM or the HP website. The first time you use the HP RAID Device Manager, no password is set. When - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 150
experience problems using the HP FastRAID option, check that: 1 The ARO-1130 adapter BIOS sign-on message appear during bootup? If not, check that the ARO-1130 adapter is properly seated in the RAIDport slot. 2 All SCSI bus cables and power cables are connected. If you are having trouble booting - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 151
site: http://www.hp.com/go/ kayaksupport/ manually switch from bootable SCSI devices, connected to the Symbios controller, to Wide SCSI devices. 5 Ensure that you boot from the Windows not be found (problem relating to Windows NT). 6 Ensure follow the installation instructions (the Windows NT 4.0 - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 152
Can I boot from an array? A: Yes, you can boot without any problem from an array. Q: If you have two UltraWide SCSI drives connected to the SCSI hard drive be added to be used as the boot device, as defined in the support boundaries? A: Yes, you can add a third drive, but the third drive cannot be - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 153
in BIOS Scan option, move to the SCSI Device ID to be disabled and press the key. Q: After I installed the FastRAID card, I could not boot Windows NT from my non-striped wide SCSI drive. I get a blue screen with the message "BOOT DEVICE NOT FOUND". A: Even if the drive is not configured - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 154
crystal.bk : cryst-4.fb4 Page 138 Monday, March 23, 1998 4:09 AM 4 Technical Information Using the ArrayConfig Program 138 English - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 155
crystal.bk : cryst-5.fb4 Page 139 Monday, March 23, 1998 4:09 AM 5 Hewlett Packard Support and Information Services - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 156
you many years of trouble-free service. To ensure that your desktop system maintains its reliability and to keep you up-to-date with the latest developments, HP and a worldwide network of trained and authorized resellers provide a comprehensive range of service and support options which are listed - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 157
cryst-5.fb4 Page 141 Monday, March 23, 1998 4:09 AM 5 Hewlett Packard Support and Information Services Your HP-Authorized Reseller Your HP-Authorized Reseller HP-Authorized Resellers have been trained on HP PC Workstation equipment and are familiar with its configuration and environment. Authorized - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 158
The documentation CD-ROM is updated quarterly and contains: • Product manuals and service manuals • Installation and configuration information • Troubleshooting information • Technical reference manuals Subscriptions to HP Support Assistant can be obtained with an order form which is available from - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 159
Packard Support and Information Services Hewlett-Packard Information Services Hewlett-Packard Information Services Hewlett-Packard Electronic Information Services are your HP PC Workstation, and HP products. You can also download the latest versions of drivers, BIOS and software utilities for HP PC - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 160
latest versions of drivers, BIOS and software utilities. The Access Guide Directory guides you through the information and services available. World-Wide Web URL For product information: For service and support information: http://www.hp.com/go/kayak http://www.hp.com/go/kayaksupport 144 English - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 161
: cryst-5.fb4 Page 145 Monday, March 23, 1998 4:09 AM 5 Hewlett Packard Support and Information Services Ordering Drivers and BIOS on Diskette Ordering Drivers and BIOS on Diskette You can order diskettes from HP, with the latest versions of drivers, BIOS and software utilities. The diskettes will - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 162
23, 1998 4:09 AM 5 Hewlett Packard Support and Information Services HP Support Services HP Support Services Hewlett-Packard provides a three-year hardware warranty which includes on-site service during the first year after purchase, and a return service during the second and third years after - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 163
Monday, March 23, 1998 4:09 AM 5 Hewlett Packard Support and Information Services Hewlett-Packard Telephone Support Hewlett-Packard Telephone Support HP North American Customer Support Center Assistance from the HP North American Customer Support Center is available Monday to Friday, 7:00 am to - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 164
have been put in contact with a support technician. If your problem is found to be covered by the HP Hardware Warranty, no charge will be support center (+44 171 512 5202). Free access to HP information services is not affected by this service. You are encouraged to access HP Information Services - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 165
Packard Support and Information Services HP Network Phone-in Support Service (NPS) HP Network Phone-in Support Service (NPS) The HP Network Phone-in Support Service (NPS) provides fast access to HP experts in networked Multivendor environments. It can help you to: • Resolve complex network problems - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 166
. Next working day. One fee which Within 30 days HP Authorized SupportPack products. covers the three of purchase. reseller. on-site years. service HP Support CD-ROM containing: Released N/A Assistant Product Manuals, quarterly. Technical Information and Product features. Annual Anytime - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 167
, March 23, 1998 4:09 AM 5 Hewlett Packard Support and Information Services Hewlett-Packard Marketing Headquarters Hewlett-Packard Marketing Headquarters Should you wish to contact Hewlett-Packard, check your local telephone directory for the HP Sales and Service Office near you. If you cannot find - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 168
crystal.bk : cryst-5.fb4 Page 152 Monday, March 23, 1998 4:09 AM 5 Hewlett Packard Support and Information Services Hewlett-Packard Marketing Headquarters 152 English - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 169
storage of data and processor instructions. adapter An accessory board Video Interleaved file format used with Microsoft's Video for Windows. CD-ROM Compact Disc Read Only Memory. A mass data for more efficient storage or transmission. The sound quality of compressed audio data is greatly reduced. - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 170
driver Software that enables the computer to interface with a specific peripheral, such as a printer or display. Digital audio Digitally recorded sound such as speech and sound effects. DMA channel Direct Memory Access channel. Speeds up I/O to and from the system's memory by avoiding CPU processing - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 171
several devices, instruments, and computers to interchange music codes and events. MIDI mapper A Windows utility that lets you edit MIDI key maps, patch maps, and channel mappings. Mixing Combining sounds from several sources. network server mode A security feature that prevents unauthorized use of - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 172
parts of the computer's operating system permanently. ROM chips can contain instructions and data. Sampling The process of converting an analog signal into digital data. Sampling rate The rate of analyzing a sound. The more frequently a sound is sampled, the more closely it will match the original - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 173
increases resolution or color options. Voices The number of synthesized sounds that a device can generate simultaneously. WAV files A Microsoft file a wavetable or sampling synthesizer to reproduce a musical instrument. WRAM Windows RAM. Dual-ported memory, which allows for simultaneous input of - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 174
crystal.bk : glossary.fb4 Page 158 Monday, March 23, 1998 4:09 AM µ-law A method of data compression that enables the sampling of sound at a resolution of 16 bits, but that generates the same quantity of data as an 8-bit sampling rate. 158 English - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 175
, 153 A accessories installing, 23 supported, 24 accessory board installing, 50 activity Advanced/Ultra SCSI window, 135 AGP slot on system board, 96 A-law, defined, 153 America Online, the HP Forum, 144 5 specifications, 88 troubleshooting, 74 audio interface, troubleshooting, 74 audio status - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 176
, 9 troubleshooting, 67 hard disk drive cables, 42, 45 completing installation, 46 installing, 39 headphones connector, 5 headphones jack impedance, 89 Hewlett-Packard information services, 143 marketing headquarters, 151 support and information services, 139 World Wide Web access, 144 HP customer - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 177
, 155 monitoring voltage, 15 mouse troubleshooting, 65 MPEG defined, 155 MPU-401 defined, 155 multimedia defined, 155 front panel connector, 96 mute key, 15 N Netscape Communicator 4.0, 14 network activity light, 9 connecting to, 4 features, 93 RJ-45 connector, 4 telephone support - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 178
Workstation, 12 striping, using FastRAID, 94 summary screen, 101 support by telephone, 147, 148 information services, 139 Network Phone-in Support, 149 summary of services, 150 Support Assistant ordering information, 142 supported HP accessories, 24 switches on system board, 99 synthesizer defined - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 179
66 Setup, 73 software, 72 U unpacking the PC Workstation, 2 URL for HP World Wide Web site, 144 using FastRAID, 94 V video controller defined, 157 video installing, 34 video resolutions, 90 view menu, 133 voices defined, 157 voltage monitoring, 15 volume key, 15 VRM socket on system board, 96 W WAV - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 180
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crystal.bk : bckmttr.fb4 Page 165 Monday, March 23, 1998 4:09 AM Regulatory Information and Warranty - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 182
Information DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 4501 4 Manufacturer's Name: Manufacturer's Address: HEWLETT-PACKARD 5 Avenue Raymond Chanas 38320 Eybens FRANCE Declares that the product: Product Name: HP Kayak XU & XW PC Workstation Model Number: Conforms to the - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 183
and used in accordance with the instructions, may cause harmful interference to radio Tests were conducted with HP-supported peripheral devices and HP shielded cables, such as can either be recycled or disposed of in an environmentally sound way. Returned used batteries will be accepted free of - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 184
23, 1998 4:09 AM Notice for the United Kingdom The HP Kayak XU and XW PC Workstations are approved under approval number NS/G/1234/J/ . Read the instructions for correct operation. Notice for Korea Recycling Your PC HP has a strong commitment toward the environment. Your HP Personal Computer has - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 185
by the original end-user purchaser. The three year warranty includes on-site service during the first year of use (free parts and labor), and parts service provided by an HP Service Center or a participating Authorized HP Personal Computer Dealer Repair Center, during the second and third years of - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 186
not apply to you. Obtaining On-Site Warranty Service To obtain on-site warranty service, the customer must contact an HP Sales and Service Office (in the US, call the HP Customer Support Center at (303) 635-1000) or a participating Authorized HP Personal Computer Dealer Repair Center. The customer - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 187
service (North America and Europe only). HP does NOT provide telephone support for PC Workstations configured as network servers. We recommend HP NetServers for your network server requirements. (Rev. 17/03/98) HP Software Product License Agreement and Software Product Limited Warranty Your HP Kayak - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 188
Hewlett-Packard under a separate support agreement. EXPORT CLAUSE. Customer its programming instructions when all files are properly installed. HP does not warrant Service. Warranty service may be obtained from the nearest HP sales office or other location indicated in the owner's manual or service - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 189
, March 23, 1998 6:13 AM Your HP PC Workstation's Physical Characteristics Characteristics: Weight (excl. keyboard and display) Dimensions Footprint Storage temperature Storage humidity Operating temperature Operating humidity Acoustic noise emission: Sound Power - with 10 krpm SCSI hard disk - HP Kayak XU 04xx | HP Kayak XU and XW Series U3 and W3 PC Workstations - User Gu - Page 190
Inside Your PC Workstation Find out about the different support options available, and how to troubleshoot your computer Troubleshooting and Support HP Help Start Programs HPInfo HP User's Guide HP Support and Information Services 50% Paper not bleached with chlorine Part Number D5699
HP Kayak XU
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User
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