HP LH4r HP Netserver LH Pro User Guide - Page 4

If the System Powers On but the System Fails

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6 Troubleshooting 27 Troubleshooting Tools 27 Common Installation Problems 28 Troubleshooting Sequence 28 If the System Will Not Power On 29 If the System Powers On but the System Fails the POST (Power-On Self Test 30 If the System Passes the POST (Power-On Self Test) but Will Not Function 30 Error Messages 31 7 Service and Support 33 System Design, Integration, and Support 33 Information and Support When You Need It 34 HP NetServer Navigator CD-ROM Status Report 34 HP NetServer Information Assistant 35 CompuServe Discussion Forum and Library 36 World Wide Web and Internet FTP 36 Bulletin Board System 37 Automated Fax 37 HP NetServer Support News 38 Telephone Support 38 Obtaining HP Repair and Telephone Support 39 Ordering HP Cables, Drive Trays, and Technical Publications 39 Telephone Ordering Information 40 Contacting HP Regional Headquarters 41 Joining CompuServe 42 8 Warranty and Software License 45 HP NetServer LH Pro On-Site Limited Warranty 45 Three Year On-Site Limited Hardware Warranty 45 HP Software Product License and Limited Warranty 49 Software License Agreement 49 Software Product Limited Warranty 51 A Control Panel Description 53 iv

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iv
6
Troubleshooting
............................................................................................
27
Troubleshooting Tools
.....................................................................................
27
Common Installation Problems
........................................................................
28
Troubleshooting Sequence
..........................................................................
28
If the System Will Not Power On
.................................................................
29
If the System Powers On but the System Fails the
POST (Power-On Self Test)
........................................................................
30
If the System Passes the POST (Power-On Self
Test) but Will Not Function
..........................................................................
30
Error Messages
...............................................................................................
31
7
Service and Support
......................................................................................
33
System Design, Integration, and Support
........................................................
33
Information and Support When You Need It
....................................................
34
HP NetServer Navigator CD-ROM Status Report
...........................................
34
HP NetServer Information Assistant
................................................................
35
CompuServe Discussion Forum and Library
...................................................
36
World Wide Web and Internet FTP
.................................................................
36
Bulletin Board System
......................................................................................
37
Automated Fax
................................................................................................
37
HP NetServer Support News
...........................................................................
38
Telephone Support
..........................................................................................
38
Obtaining HP Repair and Telephone Support
.................................................
39
Ordering HP Cables, Drive Trays, and Technical Publications
.......................
39
Telephone Ordering Information
.................................................................
40
Contacting HP Regional Headquarters
............................................................
41
Joining CompuServe
.......................................................................................
42
8
Warranty and Software License
...................................................................
45
HP NetServer LH Pro On-Site Limited Warranty
.............................................
45
Three Year On-Site Limited Hardware Warranty
........................................
45
HP Software Product License and Limited Warranty
......................................
49
Software License Agreement
......................................................................
49
Software Product Limited Warranty
.............................................................
51
A
Control Panel Description
.............................................................................
53