HP LH4r HP Netserver LH Pro User Guide - Page 42

Chapter 7 Service and Support CompuServe Discussion Forum and Library CompuServe, the worldwide electronic information utility, provides support, technical data, and updated software drivers for the products of over 900 hardware and software manufacturers, including Hewlett-Packard. With a CompuServe account, you post your question publicly in a managed, focused forum dedicated to one manufacturer or topic. People who regularly visit that forum read your question and reply within a day or two. If the topic is complex or controversial, an electronic discussion may start among several people-providing you with a group consensus. HP products are covered on CompuServe in forums operated by independent consultants. The NetServer section of the HPPC forum is visited regularly by HP employees and a group of knowledgeable and friendly NetServer users. Libraries are maintained that contain newsletters, technical articles, drivers, and other software modules. Enter "GO HPPC" to reach the HP Systems Forum. There are CompuServe forums covering most hardware and software manufacturers. In addition to the HPPC forum, some other forums of interest to HP NetServer owners include those for Banyan®, IBM® OS/2, Intel, HP Peripherals, Lotus®, Microsoft Windows NT®, Novell®, Oracle®, SCO, and Sybase®. See "Joining CompuServe," at the end of this chapter, to open a CompuServe account (with a free introductory membership and free usage credit). World Wide Web and Internet FTP HP has a home page on the Internet World Wide Web: http://www.hp.com/go/netserver From there, you can jump to the NetServer home page. You can also download NetServer files from HP via Internet FTP by entering the following: address: ftp://ftp.netserver.hp.com logon: anonymous password: 36