HP LH4r HP Netserver LH Pro User Guide - Page 43
Bulletin Board System, Automated Fax
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Chapter 7 Service and Support Bulletin Board System The HP NetServer Support BBS is for downloading only. Messages asking support questions should be left in the HPPC forum on CompuServe. The HP NetServer Support BBS has eight lines. The Datacomm specifications are as follows: • 300/1200/2400/9600/14400 baud • 103/212/V22bis/HST/V32/V32bis/V42 bis/MNP standards • No parity, 8 data bits, 1 stop bit (N,8,1) • ASCII, XMODEM, 1K-XMODEM, YMODEM, YMODEM-G, YMODEM-batch, ZMODEM, KERMIT, and Super Kermit file transfer protocols Call (1 408) 553-3500 to connect to the HP NetServer Support BBS. Automated Fax HP's automated fax system contains full product data sheets, configuration and price guides, and a subset of the HP NetServer support information. In the U.S., call (1 800) 333-1917 from a push button tone phone to request that an index of available documents be sent to your fax machine. Call again to select the documents that you want transmitted. Outside the U.S. and Canada, call (1 208) 344-4809 from your fax machine. Use the handset and touch-tone keyboard on your fax machine to request an index of available documents. After you have made your choice, you are instructed to press START on your fax machine and hang up the handset. The telephone connection is maintained and used to send the fax to your machine. Call again from your fax machine to select the documents that you want transmitted to you. If you are using a fax modem instead of a fax machine, this process works only if your fax software provides a START command. 37