HP LaserJet 1000 HP LaserJet 1000 Series - User Guide - Page 46

Printer software problems, Problem, Solution - printer driver windows 7

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Printer software problems Printer software problems Problem Solution A printer driver for the HP LaserJet ● 1000 printer is not visible in the Printer folder. ● ● Reinstall the printer software. In the Windows system tray, click Start, select Programs, and select HP LaserJet 1000, and click Uninstall. Unplug the power cord from the printer. Install the printer software from the CD-ROM. Plug the power cord back into the printer. Note Close any applications that are running. To close an application that has an icon in the system tray, right-click the icon and select Close or Disable. Try plugging the USB cable into a different USB port on the PC. If you are trying to print to a shared printer, in the Windows system tray, click Start, select Settings, and select Printers. Double-click the Add Printer icon. Follow the instructions in the Add Printer Wizard. See Installing shared printers for more information. An error message was displayed during the software installation ● Reinstall the printer software. In the Windows system tray, click Start, select Programs, and select HP LaserJet 1000, and click Uninstall. Unplug the power cord from the printer. Install the printer software from the CD-ROM. Plug the power cord back into the printer. Note Close any applications that are running. To close an application that has an icon in the system tray, right-click the icon and select Close or Disable. ● Check the amount of free space on the drive where you are installing the printer software. If necessary, free up as much space as you can, and reinstall the printer software. ● If necessary, run the Disk Defragmenter, and reinstall the printer software. The printer is in Ready mode, but nothing prints ● Reinstall the printer software. In the Windows system tray, click Start, select Programs, and select HP LaserJet 1000, and click Uninstall. Unplug the power cord from the printer. Install the printer software from the CD-ROM. Plug the power cord back into the printer. Note Close any applications that are running. To close an application that has an icon in the system tray, right-click the icon and select Close or Disable. ● Print an engine test page. See Printing an engine test page for instructions. 44 Chapter 6 Troubleshooting the printer ENWW

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44
Chapter 6 Troubleshooting the printer
ENWW
Printer software problems
Printer software problems
Problem
Solution
A printer driver for the HP LaserJet
1000 printer is not visible in the
Printer
folder.
●
Reinstall the printer software. In the Windows system tray, click
Start
, select
Programs
, and select
HP LaserJet 1000
, and
click
Uninstall
. Unplug the power cord from the printer. Install
the printer software from the CD-ROM. Plug the power cord
back into the printer.
Note
Close any applications that are running. To close an application
that has an icon in the system tray, right-click the icon and
select
Close
or
Disable
.
●
Try plugging the USB cable into a different USB port on the PC.
●
If you are trying to print to a shared printer, in the Windows
system tray, click
Start
, select
Settings
, and select
Printers
.
Double-click the
Add Printer
icon. Follow the instructions in the
Add Printer Wizard. See
Installing shared printers
for more
information.
An error message was displayed
during the software installation
●
Reinstall the printer software. In the Windows system tray, click
Start
, select
Programs
, and select
HP LaserJet 1000
, and
click
Uninstall
. Unplug the power cord from the printer. Install
the printer software from the CD-ROM. Plug the power cord
back into the printer.
Note
Close any applications that are running. To close an application
that has an icon in the system tray, right-click the icon and
select
Close
or
Disable
.
●
Check the amount of free space on the drive where you are
installing the printer software. If necessary, free up as much
space as you can, and reinstall the printer software.
●
If necessary, run the Disk Defragmenter, and reinstall the printer
software.
The printer is in Ready mode, but
nothing prints
●
Reinstall the printer software. In the Windows system tray, click
Start
, select
Programs
, and select
HP LaserJet 1000
, and
click
Uninstall
. Unplug the power cord from the printer. Install
the printer software from the CD-ROM. Plug the power cord
back into the printer.
Note
Close any applications that are running. To close an application
that has an icon in the system tray, right-click the icon and
select
Close
or
Disable
.
●
Print an engine test page. See
Printing an engine test page
for
instructions.