HP LaserJet Enterprise M406 LaserJet Enterprise M406 M407 User Guide - Page 143

The printer does not print after the wireless configuration completes, The printer does not print

Get HP LaserJet Enterprise M406 PDF manuals and user guides View all HP LaserJet Enterprise M406 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 143 highlights

- For a wireless connection to your network, confirm that your mobile device is connecting to the correct router/access point. - For a Wi-Fi Direct connection, print a configuration page to determine the printer's SSID. If you are not sure that the SSID is correct, run the wireless setup again. ● With secured networks, verify that the security information is correct. If the security information is incorrect, run the wireless setup again. ● If the wireless network is working correctly, try accessing other computers on the wireless network. If the network has Internet access, try connecting to the Internet over a wireless connection. ● Verify that the encryption method (AES or TKIP) is the same for the printer as it is for the wireless access point (on networks using WPA security). ● Verify that the printer is within the range of the wireless network. For most networks, the printer must be within 30 m (100 ft) of the wireless access point (wireless router). ● Verify that obstacles do not block the wireless signal. Remove any large metal objects between the access point and the printer. Make sure poles, walls, or support columns containing metal or concrete do not separate the printer and wireless access point. ● Verify that the printer is located away from electronic devices that might interfere with the wireless signal. Many devices can interfere with the wireless signal including motors, cordless phones, security system cameras, other wireless networks, and some Bluetooth devices. ● For computers connecting to the wireless printer: - Verify that the print driver is installed on the computer. - Verify that you have selected the correct printer port. - Verify that the computer and printer connect to the same wireless network. - If your environment has multiple wireless signals and you need the printer to support dual band networks on both 2.4 GHz and 5 GHz, install the HP Jetdirect 2900nw print server accessory. - For macOS, verify that the wireless router supports Bonjour. The printer does not print after the wireless configuration completes Resolve issues between your computer and the printer. 1. Make sure that the printer is turned on and in the ready state. 2. Turn off any third-party firewalls on your computer. 3. Make sure that the wireless network is working correctly. 4. Make sure that your computer is working correctly. If necessary, restart the computer. 5. Verify that you can open the printer HP Embedded Web Server from a computer on the network. The printer does not print, and the computer has a third-party firewall installed Verify that a firewall is not interfering with wireless communication. 1. Update the firewall with the most recent update available from the manufacturer. The printer does not print after the wireless configuration completes 133

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
–
For a wireless connection to your network, confirm that your mobile device is connecting to the correct
router/access point.
–
For a Wi-Fi Direct connection, print a configuration page to determine the printer’s SSID.
If you are not sure that the SSID is correct, run the wireless setup again.
●
With secured networks, verify that the security information is correct. If the security information is incorrect,
run the wireless setup again.
●
If the wireless network is working correctly, try accessing other computers on the wireless network. If the
network has Internet access, try connecting to the Internet over a wireless connection.
●
Verify that the encryption method (AES or TKIP) is the same for the printer as it is for the wireless access
point (on networks using WPA security).
●
Verify that the printer is within the range of the wireless network. For most networks, the printer must be
within 30 m (100 ft) of the wireless access point (wireless router).
●
Verify that obstacles do not block the wireless signal. Remove any large metal objects between the access
point and the printer. Make sure poles, walls, or support columns containing metal or concrete do not
separate the printer and wireless access point.
●
Verify that the printer is located away from electronic devices that might interfere with the wireless signal.
Many devices can interfere with the wireless signal including motors, cordless phones, security system
cameras, other wireless networks, and some Bluetooth devices.
●
For computers connecting to the wireless printer:
–
Verify that the print driver is installed on the computer.
–
Verify that you have selected the correct printer port.
–
Verify that the computer and printer connect to the same wireless network.
–
If your environment has multiple wireless signals and you need the printer to support dual band
networks on both 2.4 GHz and 5 GHz, install the HP Jetdirect 2900nw print server accessory.
–
For macOS, verify that the wireless router supports Bonjour.
The printer does not print after the wireless configuration completes
Resolve issues between your computer and the printer.
1.
Make sure that the printer is turned on and in the ready state.
2.
Turn off any third-party firewalls on your computer.
3.
Make sure that the wireless network is working correctly.
4.
Make sure that your computer is working correctly. If necessary, restart the computer.
5.
Verify that you can open the printer HP Embedded Web Server from a computer on the network.
The printer does not print, and the computer has a third-party firewall installed
Verify that a firewall is not interfering with wireless communication.
1.
Update the firewall with the most recent update available from the manufacturer.
The printer does not print after the wireless configuration completes
133