HP LaserJet Enterprise M406 LaserJet Enterprise M406 M407 User Guide - Page 99

B2.D1 jam error in tray 1, type and size.

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1. Use only paper that meets HP specifications for this printer. 2. Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a different package. 3. Use paper that has not previously been printed or copied on. 4. Make sure the tray is not overfilled. If it is, remove the entire stack of paper from the tray, straighten the stack, and then return some of the paper to the tray. 5. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides so they are touching the paper stack without bending it. 6. Make sure that the tray is fully inserted in the printer. 7. If you are printing on heavy, embossed, or perforated paper, use the manual feed feature and feed sheets one at a time. 8. Open the Trays menu on the printer control panel. Verify that the tray is configured correctly for the paper type and size. 9. Make sure the printing environment is within recommended specifications. 13.B2.D1 jam error in tray 1 Use the following procedure to clear paper jams in Tray 1. Recommended action for customers When a jam occurs, the control panel displays a message and an animation that assists in clearing the jam. ● 13.B2.D1 Jam in tray 1 1. Slowly pull the jammed paper out of the printer. 13.B2.D1 jam error in tray 1 89

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1.
Use only paper that meets HP specifications for this printer.
2.
Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a different package.
3.
Use paper that has not previously been printed or copied on.
4.
Make sure the tray is not overfilled. If it is, remove the entire stack of paper from the tray, straighten the
stack, and then return some of the paper to the tray.
5.
Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides so they
are touching the paper stack without bending it.
6.
Make sure that the tray is fully inserted in the printer.
7.
If you are printing on heavy, embossed, or perforated paper, use the manual feed feature and feed sheets
one at a time.
8.
Open the
Trays
menu on the printer control panel. Verify that the tray is configured correctly for the paper
type and size.
9.
Make sure the printing environment is within recommended specifications.
13.B2.D1 jam error in tray 1
Use the following procedure to clear paper jams in Tray 1.
Recommended action for customers
When a jam occurs, the control panel displays a message and an animation that assists in clearing the jam.
●
13.B2.D1 Jam in tray 1
1.
Slowly pull the jammed paper out of the printer.
13.B2.D1 jam error in tray 1
89