Individual component diagnostics
.....................................................................................................
459
Paper-path-sensor test
.....................................................................................................
459
Manual sensor test
............................................................................................................
459
Scanner tests
....................................................................................................................
460
Component test
.................................................................................................................
461
Service ID
..........................................................................................................................................
462
Restoring the Service ID
...................................................................................................
462
Converting the service ID to an actual date
......................................................................
462
Troubleshooting the embedded HP Jetdirect print server
.................................................................
463
Firmware-stack trace
.........................................................................................................................
464
Solve common Windows problems
..................................................................................................
465
Solve common Macintosh problems
.................................................................................................
466
Solve Linux problems
........................................................................................................................
469
Solve PostScript problems
................................................................................................................
470
General problems
.............................................................................................................
470
7
Parts and diagrams
Order parts, accessories, and supplies
.............................................................................................
472
Order directly from HP
......................................................................................................
472
Order through service or support providers
......................................................................
472
Order directly through the embedded Web server
...........................................................
472
How to use the parts lists and diagrams
...........................................................................................
472
Screws that are used in the MFP
......................................................................................................
473
Customer-replaceable parts and accessories
...................................................................................
474
Accessories
.......................................................................................................................
474
Customer-replaceable components (print engine)
...........................................................
476
Customer-replaceable components (ADF and scanner)
..................................................
478
Cables and interfaces
.......................................................................................................
480
Control panel and control-panel overlays
.........................................................................
483
Memory
.............................................................................................................................
485
Print cartridge and maintenance kits
................................................................................
487
Documentation, software, and training material
................................................................................
490
Assembly locations
............................................................................................................................
492
External components
.........................................................................................................................
496
Print-engine internal components
......................................................................................................
498
Upper-plate assembly
.......................................................................................................
498
Internal components (1 of 5)
.............................................................................................
500
Internal components (2 of 5)
.............................................................................................
502
Internal components (3 of 5)
.............................................................................................
504
Internal components (4 of 5)
.............................................................................................
506
Internal components (5 of 5)
.............................................................................................
508
Electrical/forward assembly
..............................................................................................
510
Main drive assembly
.........................................................................................................
512
Paper-pickup-drive assembly
...........................................................................................
514
Lifter-drive assembly
.........................................................................................................
516
Cassette
............................................................................................................................
518
Paper-feed roller assembly
...............................................................................................
520
Registration assembly
......................................................................................................
522
Multipurpose assembly
.....................................................................................................
524
Reverse assembly
............................................................................................................
526
ENWW
xiii