Front panel recommends reseating or replacing a printhead
..........................................................................
129
Replace a printhead
...........................................................................................................................................
129
Cannot insert a printhead
..................................................................................................................................
135
Clean the electrical connections on a printhead
...............................................................................................
136
Replace the maintenance cartridge
..................................................................................................................
140
Cannot insert the maintenance cartridge
.........................................................................................................
143
Clean and lubricate the carriage rod
.................................................................................................................
143
Clean the encoder strip
.....................................................................................................................................
145
Clean the platen
.................................................................................................................................................
146
Clean the substrate-advance sensor window (360 and 370 only)
...................................................................
148
Clean the exterior of the printer
.......................................................................................................................
149
Move or store the printer
..................................................................................................................................
149
Service maintenance
.........................................................................................................................................
150
8
Firmware update
.......................................................................................................................................
151
Firmware update using a USB flash drive
.........................................................................................................
151
Firmware update using the Embedded Web Server
.........................................................................................
152
Automatic firmware updates
............................................................................................................................
152
9
Accessories
...............................................................................................................................................
153
Order ink supplies
..............................................................................................................................................
153
Order accessories
..............................................................................................................................................
155
10
Troubleshoot other issues
........................................................................................................................
156
The printer cannot get an IP address
................................................................................................................
157
Cannot access the Embedded Web Server
........................................................................................................
157
The printer is not printing
.................................................................................................................................
157
The software program slows down or stalls while generating the print job
...................................................
158
The printer seems slow
.....................................................................................................................................
158
Communication failures between computer and printer
.................................................................................
158
Cannot connect to services such as firmware update, online search, or the Customer Involvement
Program
.............................................................................................................................................................
159
Front-panel error codes
....................................................................................................................................
160
11
Printer specifications
...............................................................................................................................
166
Functional specifications
..................................................................................................................................
166
Physical specifications
......................................................................................................................................
168
Memory specifications
......................................................................................................................................
168
Power specifications
.........................................................................................................................................
168
Ecological specifications
...................................................................................................................................
168
Environmental specifications
............................................................................................................................
169
Acoustic specifications
......................................................................................................................................
169
ENWW
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