HP M3035 HP LaserJet M3027/M3035 MFP - User Guide for Model Numbers CC476A/CC4 - Page 213
Print Monitor, Start Jobs - 201
UPC - 883585038466
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The printer driver does not automatically set up the selected device in the Print Center or Printer Setup Utility. Cause Solution code for the language that you are using. If necessary, reinstall the software. See the getting started guide for instructions. The PPD file is corrupt. Delete the PPD file from the following hard drive folder: Library/ Printers/PPDs/Contents/Resources/.lproj, where "" represents the two-letter language code for the language that you are using. Reinstall the software. See the getting started guide for instructions. The interface cable might be defective or of poor quality. Replace the interface cable. Make sure to use a high-quality cable. A print job was not sent to the device that you wanted. Cause Solution The print queue might be stopped. Restart the print queue. Open Print Monitor and select Start Jobs. The wrong device name or IP address is being used. Another device with the same or similar name, IP address, or Rendezvous host name might have received your print job. Check the device name, IP address, or Rendezvous host name by printing a configuration page See Use information pages on page 124. Verify that the device name, IP address, or Rendezvous host name on the configuration page matches the device name, IP address, or Rendezvous host name in the Print Center or Printer Setup Utility. An encapsulated PostScript (EPS) file does not print with the correct fonts. Cause This problem occurs with some programs. Solution ● Try downloading the fonts that are contained in the EPS file to the device before printing. ● Send the file in ASCII format instead of binary encoding. You are unable to print from a third-party USB card. Cause This error occurs when the software for USB printers is not installed. Solution When adding a third-party USB card, you might need the Apple USB Adapter Card Support software. The most current version of this software is available from the Apple Web site. ENWW Solve common Macintosh problems 201