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HP M3035 HP LaserJet M3027/M3035 MFP - User Guide for Model Numbers CC476A/CC4 - Page 264

REt Resolution Enhancement, Send to Folder - adf jam issues

UPC - 883585038466

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fonts 203 gateway addresses 198 gray background 182 image defects 178 jams 164, 173 legal paper 203 light print 180 lines 181, 186 lines, copies 191 Linux 202 Macintosh issues 200 media 178, 191 messages, types of 153 network printing 189 networks 32 output quality 178 PostScript problems 203 printing 152 receiving faxes 196 repeating defects 183 repetitive images 188 scattered lines 187 sending faxes 195 skewed pages 184 slow printing 151 smeared toner 182 specks 181 staple jams 175 text 151 text quality 184, 187 tire tracks 186 trays 150 Troubleshooting menu 45 white spots 186 Windows issues 199 wrinkled paper 185 processor speed 2 proof and hold jobs 79 ProRes 2 protocol configuration page, printing 35 PS emulation driver default settings 41 PS error pages default settings 41 Q quality copy, improving 190 copy, problem-solving 190 print, problem-solving 178 settings 43 quick sets 86 R Ready light locating 14 rear output bin locating 4 printing to 74 receiving faxes problem-solving 196 recipient lists 115 recovery, jam 165 recycling HP printing supplies returns and environmental program 226 reducing documents 87 registration, tray alignment 43 removing Macintosh software 10 repacking device 216 repeating defects, problem- solving 183, 188 replacing printing cartridges 137 reset button 14 Resets menu, control panel 47 resizing documents 87 resolution features 2 problem-solving quality 178 settings 43, 133 Resolution Enhancement technology (REt) 43, 133 resource saving 239 REt (Resolution Enhancement technology 43 REt (Resolution Enhancement technology) 133 retention, job accessing 79 features 79 private 80 proof and hold 79 QuickCopy 81 stored 82 right-side panel, locating 4 S safety statements 231, 232 saving resources, memory 239 scaling documents 87 scanner calibration 45, 144 scanner errors 160 scanner glass cleaning 140 copying from 66 scanner lid backing, cleaning 141 scanning ADF, loading 66 default settings 19 no-wait 41 scanning e-mail validating gateway addresses 198 scanning to e-mail default settings 23 scanning to e-mail about 109, 113 address books 115 configuring 110 control-panel settings 112 error messages 159, 160, 161 gateways, finding 111 job settings 117 LDAP support 110 loading documents 113 recipient lists 115 sending documents 113 server settings 110 SMTP support 110 scanning to folder 118 scanning to workflow 118 Send Setup menu 39 Send to Folder 118 Send to Workflow 118 sending faxes problem-solving 195 sending to e-mail default settings 23 sending to e-mail about 109, 110, 113 address books 115 error messages 159, 160, 161 gateways, finding 111 job settings 117 LDAP support 110 loading documents 113 recipient lists 115 252 Index ENWW

Section	Page
Device basics	13
Device comparison	14
Features comparison	14
Walkaround	16
Device parts	16
Interface ports	17
Device software	18
Supported operating systems	18
Supported printer drivers	18
Select the correct printer driver	18
Universal printer drivers	19
Driver Autoconfiguration	19
Automatic Configuration	19
HP Driver Preconfiguration	19
Priority for print settings	19
Open the printer drivers	21
Software for Macintosh computers	21
Remove software from Macintosh operating systems	22
Utilities	22
HP Web Jetadmin	22
Embedded Web server	22
HP Easy Printer Care software	22
Supported operating systems	23
Supported browsers	23
Other components and utilities	23
Control panel	25
Use the control panel	26
Control-panel layout	26
Home screen	27
Buttons on the touchscreen	28
Control-panel help system	28
Use the Administration menu	29
Navigate the Administration menu	29
Information menu	30
Default Job Options menu	31
Default Options for Originals	31
Image adjustment	32
Default Copy Options	33
Default Fax Options	34
Default E-mail Options	35
Default Send to Folder Options	36
Default Print Options	37
Time/Scheduling menu	38
Management menu	40
Initial Setup menu	41
Networking and I/O	41
Fax Setup	48
E-mail Setup	51
Send Setup menu	51
Device Behavior menu	52
Print Quality menu	55
Troubleshooting menu	57
Resets menu	59
Service menu	59
Input/output (I/O) configuration	61
USB configuration	62
Network configuration	63
Configure TCP/IPv4 parameters	63
Set an IP address	63
Set the subnet mask	64
Set the default gateway	64
Configure TCP/IPv6 parameters	65
Disable network protocols (optional)	65
Disable IPX/SPX	65
Disable AppleTalk	66
Disable DLC/LLC	66
HP Jetdirect EIO print servers	66
Media and trays	67
General guidelines for media	68
Paper to avoid	68
Paper that can damage the device	68
General media specifications	69
Media considerations	70
Envelopes	70
Envelopes with double side seams	70
Envelopes with adhesive strips or flaps	71
Envelope margins	71
Envelope storage	71
Labels	71
Label construction	71
Transparencies	71
Card stock and heavy media	72
Card stock construction	72
Card stock guidelines	72
Letterhead and preprinted forms	72
Select the correct fuser mode	73
Select print media	75
Supported media sizes	75
Supported media types	76
Printing and paper-storage environment	77
Load media	78
Load media on the scanner glass	78
Load the automatic document feeder (ADF)	78
Load tray 1 (multipurpose tray)	79
Customize tray 1 operation	80
Load tray 2 and optional tray 3	81
Load special media	82
Control print jobs	84
Select output bins	85
Print to the top output bin	85
Print to the rear output bin	86
Device features	87
Use the convenience stapler	88
Staple media	88
Load staples	89
Use job storage features	91
Gain access to the job storage features	91
Use the proof and hold feature	91
Create a proof and hold job	91
Print the remaining copies of a proof and hold job	92
Delete a proof and hold job	92
Use the private job feature	92
Create a private job	92
Print a private job	92
Delete a private job	93
Use the QuickCopy feature	93
Create a QuickCopy job	93
Print additional copies of a QuickCopy job	93
Delete a QuickCopy job	94
Use the stored job feature	94
Create a stored copy job	94
Create a stored print job	95
Print a stored job	95
Delete a stored job	95
Print	97
Use features in the Windows printer driver	98
Create and use quick sets	98
Use watermarks	99
Resize documents	99
Set a custom paper size from the printer driver	99
Use different paper and printing covers	100
Print a blank first page	100
Print multiple pages on one sheet of paper	100
Print on both sides of the paper	101
Use automatic duplex printing	102
Print on both sides manually	102
Layout options for printing on both sides	102
Use the Services tab	103
Use features in the Macintosh printer driver	104
Create and use presets	104
Print a cover page	104
Print multiple pages on one sheet of paper	104
Printing on both sides of the paper	105
Cancel a print job	107
Stop the current print job from the control panel	107
Stop the current print job from the software program	107
Copy	109
Use the Copy screen	110
Set the default copy options	111
Basic copy instructions	112
Copy from the scanner glass	112
Copy from the document feeder	112
Adjust the copy settings	113
Copy two-sided documents	114
Copying two-sided documents manually	114
Copy two-sided documents automatically (duplex models only)	114
Copy mixed-size originals	116
Change the copy-collation setting	117
Copy photos and books	118
Combine copy jobs by using Job Build	119
Cancel a copy job	120
Scan and send e-mail	121
Configure e-mail settings	122
Supported protocols	122
Configure e-mail server settings	122
Find gateways	123
Find the SMTP gateway from the device control panel	123
Find the SMTP gateway from an e-mail program	123
Use the Send E-mail screen	124
Perform basic e-mail functions	125
Load documents	125
Send documents	125
Send a document	125
Use the auto-complete function	126
Use the address book	127
Create a recipient list	127
Use the local address book	127
Add e-mail addresses to the local address book	128
Delete e-mail addresses from the local address book	128
Change e-mail settings for the current job	129
Scan to a folder	130
Scan to a workflow destination	130
Fax	131
Analog faxing	132
Connect the fax to a telephone line	132
Configure and use the fax features	132
Digital fax	133
Manage and maintain the device	135
Use information pages	136
Configure e-mail alerts	138
Use the HP Easy Printer Care software	139
Open the HP Easy Printer Care software	139
HP Easy Printer Care software sections	139
Use the embedded Web server	141
Open the embedded Web server by using a network connection	141
Embedded Web server sections	142
Use HP Web Jetadmin software	144
Use the HP Printer Utility for Macintosh	145
Open the HP Printer Utility	145
HP Printer Utility features	145
Manage supplies	147
Supplies life	147
Approximate print-cartridge replacement intervals	147
Manage the print cartridge	147
Print-cartridge storage	147
Use genuine HP print cartridges	147
HP policy on non-HP print cartridges	147
Print-cartridge authentication	148
HP fraud hotline and Web site	148
Replace supplies and parts	149
Supply replacement guidelines	149
Change the print cartridge	149
Clean the device	152
Clean the exterior	152
Clean the scanner glass	152
Clean the scanner lid backing	153
Clean the ADF	153
Clean the paper path	155
Calibrate the scanner	156
Problem solving	157
Problem-solving checklist	158
Factors that affect performance	158
Problem-solving flowchart	159
Solve general device problems	162
Control-panel message types	165
Control-panel messages	166
Common causes of jams	175
Jam locations	176
Jam recovery	177
Clear jams	178
Clear jams from the ADF	178
Clear jams from the input-tray areas	180
Clear jams from the print-cartridge area	181
Clear jams from the output-bin areas	182
Clear jams from the duplexer	184
Solve repeated jams	185
Clear stapler jams	187
Solve print-quality problems	190
Print-quality problems associated with media	190
Print-quality problems associated with the environment	190
Print-quality problems associated with jams	190
Image defect examples	190
Light print (partial page)	192
Light print (entire page)	192
Specks	193
Dropouts	193
Lines	193
Gray background	194
Toner smear	194
Loose toner	195
Repeating defects	195
Repeating image	195
Misformed characters	196
Page skew	196
Curl or wave	197
Wrinkles or creases	197
Vertical white lines	198
Tire tracks	198
White spots on black	198
Scattered lines	199
Blurred print	199
Random image repetition	200
Solve network printing problems	201
Solve copy problems	202
Prevent copy problems	202
Image problems	202
Media-handling problems	203
Performance problems	206
Solve fax problems	207
Solve sending problems	207
Solve receiving problems	208
Solve e-mail problems	210
Validate the SMTP gateway address	210
Validate the LDAP gateway address	210
Solve common Windows problems	211
Solve common Macintosh problems	212
Solve Linux problems	214
Solve PostScript problems	215
General problems	215
Supplies and accessories	217
Order supplies, accessories, and parts	218
Order directly from HP and/or authorized HP resellers	218
Order directly through the embedded Web server (for printers that are connected to a network)	218
Order directly through the HP Easy Printer Care software	218
Order parts	218
Part numbers	219
Paper-handling accessories	219
Print cartridge	219
Memory	219
Cables and interfaces	219
Stapler accessories	220
Print media	220
Service and support	223
Hewlett-Packard limited warranty statement	223
Customer self repair warranty service	224
Print cartridge limited warranty statement	224
HP Customer Care	226
Online Services	226
Telephone support	226
Software utilities, drivers, and electronic information	226
Order supplies, accessories, or parts directly from HP.	226
HP service information	226
HP service agreements	226
HP Easy Printer Care software	226
HP support and information for Macintosh computers	227
HP maintenance agreements	228
On-site service agreements	228
Next-day on-site service	228
Weekly (volume) on-site service	228
Repacking the device	228
Extended warranty	229
Specifications	231
Physical specifications	232
Electrical specifications	232
Acoustic emissions	233
Operating environment	233
Regulatory information	235
FCC regulations	236
Environmental product stewardship program	237
Protecting the environment	237
Ozone production	237
Power consumption	237
Toner consumption	237
Paper use	237
Plastics	237
HP LaserJet print supplies	237
Return and recycling instructions	238
United States and Puerto Rico	238
Multiple returns (two to eight cartridges)	238
Single returns	238
Shipping	238
Non-US returns	238
Paper	238
Material restrictions	238
Disposal of waste equipment by users in private households in the European Union	239
Material Safety Data Sheet (MSDS)	240
For more information	240
Telecom statement	241
Declaration of conformity	242
Safety statements	243
Laser safety	243
Canadian DOC regulations	243
VCCI statement (Japan)	243
Power cord statement (Japan)	243
EMI statement (Korea)	243
EMI statement (Taiwan)	244
Laser statement for Finland	244
Working with memory and print server cards	245
Overview	246
Install memory	247
Install device memory	247
Check DIMM installation	251
Save resources (permanent resources)	251
Enable memory for Windows	252
Use HP Jetdirect print server cards	253
Install an HP Jetdirect print server card	253
Remove an HP Jetdirect print server card	254
Glossary	255

Match case Limit results 1 per page

fonts

203

gateway addresses

198

gray background

182

image defects

178

jams

164,

173

legal paper

203

light print

180

lines

181,

186

lines, copies

191

Linux

202

Macintosh issues

200

media

178,

191

messages, types of

153

network printing

189

networks

output quality

178

PostScript problems

203

printing

152

receiving faxes

196

repeating defects

183

repetitive images

188

scattered lines

187

sending faxes

195

skewed pages

184

slow printing

151

smeared toner

182

specks

181

staple jams

175

text

151

text quality

184,

187

tire tracks

186

trays

150

Troubleshooting menu

white spots

186

Windows issues

199

wrinkled paper

185

processor speed

proof and hold jobs

ProRes

protocol configuration page,

printing

PS emulation driver

default settings

PS error pages

default settings

quality

copy, improving

190

copy, problem-solving

190

print, problem-solving

178

settings

quick sets

Ready light

locating

rear output bin

locating

printing to

receiving faxes

problem-solving

196

recipient lists

115

recovery, jam

165

recycling

HP printing supplies returns and

environmental program

226

reducing documents

registration, tray alignment

removing Macintosh software

repacking device

216

repeating defects, problem-

solving

183,

188

replacing printing cartridges

137

reset button

Resets menu, control panel

resizing documents

resolution

features

problem-solving quality

178

settings

43,

133

Resolution Enhancement

technology (REt)

43,

133

resource saving

239

REt (Resolution Enhancement

technology

REt (Resolution Enhancement

technology)

133

retention, job

accessing

features

private

proof and hold

QuickCopy

stored

right-side panel, locating

safety statements

231,

232

saving resources, memory

239

scaling documents

scanner calibration

45,

144

scanner errors

160

scanner glass

cleaning

140

copying from

scanner lid backing, cleaning

141

scanning

ADF, loading

default settings

no-wait

scanning e-mail

validating gateway

addresses

198

scanning to e-mail

default settings

scanning to e-mail

about

109,

113

address books

115

configuring

110

control-panel settings

112

error messages

159,

160,

161

gateways, finding

111

job settings

117

LDAP support

110

loading documents

113

recipient lists

115

sending documents

113

server settings

110

SMTP support

110

scanning to folder

118

scanning to workflow

118

Send Setup menu

Send to Folder

118

Send to Workflow

118

sending faxes

problem-solving

195

sending to e-mail

default settings

sending to e-mail

about

109,

110,

113

address books

115

error messages

159,

160,

161

gateways, finding

111

job settings

117

LDAP support

110

loading documents

113

recipient lists

115

252

Index

ENWW