HP Mini 100e HP Mini User Guide - SuSE Linux - Page 66

The computer is on but not responding, The computer is unusually warm - network drivers

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The computer is on but not responding If the computer is turned on but is not responding to software or keyboard commands, try the following emergency shutdown procedures, in the sequence provided, until shutdown occurs: CAUTION: Emergency shutdown procedures result in the loss of unsaved information. ● Press ctrl+alt+delete, and then click Shut down. ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power and remove the battery. The computer is unusually warm It is normal for the computer to feel warm to the touch while it is in use. But if the computer feels unusually warm, it may be overheating because a vent is blocked. If you suspect that the computer is overheating, allow the computer to cool to room temperature. Then be sure to keep all vents free from obstructions while you are using the computer. WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950). NOTE: The fan in the computer starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during operation. An external device is not working Follow these suggestions if an external device does not function as expected: ● Turn on the device according to the manufacturer's instructions. ● Be sure that all device connections are secure. ● Be sure that the device is receiving electrical power. ● Be sure that the device, especially if it is older, is compatible with the operating system. ● Be sure that the correct drivers are installed and updated. The wireless network connection is not working If a wireless network connection is not working as expected, follow these suggestions: ● To enable or disable a wireless and/or wired network device, right-click the Network Connection icon in the notification area, at the far right of the taskbar. To enable devices, select the check box from the menu option. To disable the device, clear the check box. ● Be sure that the wireless device is turned on. ● Be sure that the computer wireless antennas are free from obstructions. ● Be sure that the cable or DSL modem and its power cord are properly connected and that the lights are on. 58 Appendix A Troubleshooting and support

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The computer is on but not responding
If the computer is turned on but is not responding to software or keyboard commands, try the
following emergency shutdown procedures, in the sequence provided, until shutdown occurs:
CAUTION:
Emergency shutdown procedures result in the loss of unsaved information.
●
Press
ctrl+alt+delete
, and then click
Shut down
.
●
Press and hold the power button for at least 5 seconds.
●
Disconnect the computer from external power and remove the battery.
The computer is unusually warm
It is normal for the computer to feel warm to the touch while it is in use. But if the computer feels
unusually
warm, it may be overheating because a vent is blocked.
If you suspect that the computer is overheating, allow the computer to cool to room temperature.
Then be sure to keep all vents free from obstructions while you are using the computer.
WARNING!
To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
NOTE:
The fan in the computer starts up automatically to cool internal components and prevent
overheating. It is normal for the internal fan to cycle on and off during operation.
An external device is not working
Follow these suggestions if an external device does not function as expected:
●
Turn on the device according to the manufacturer's instructions.
●
Be sure that all device connections are secure.
●
Be sure that the device is receiving electrical power.
●
Be sure that the device, especially if it is older, is compatible with the operating system.
●
Be sure that the correct drivers are installed and updated.
The wireless network connection is not working
If a wireless network connection is not working as expected, follow these suggestions:
●
To enable or disable a wireless and/or wired network device, right-click the
Network
Connection
icon in the notification area, at the far right of the taskbar. To enable devices, select
the check box from the menu option. To disable the device, clear the check box.
●
Be sure that the wireless device is turned on.
●
Be sure that the computer wireless antennas are free from obstructions.
●
Be sure that the cable or DSL modem and its power cord are properly connected and that the
lights are on.
58
Appendix A
Troubleshooting and support