HP NetServer LP 2000r Warranty and Support for Your HP Server - Page 13

Hewlett-Packard Server/Netserver Limited Warranty HP warrants to you, the end-user Customer, that HP Server/HP Netserver hardware components and supplies will be free from defects in material and workmanship under normal use after the date of purchase for the period specified in this booklet titled Warranty & Service/Support Booklet. If HP or Authorized Reseller receives notice of such defects during the warranty period, HP or Authorized Reseller will, at its option, either repair or replace products that prove to be defective. Replacement parts may be new or equivalent in performance to new. Should HP or Authorized Reseller be unable to repair or replace the hardware or accessory within 10 business days, Customer's alternate remedy will be a refund of the purchase price upon return of the HP Server/HP Netserver. Hewlett-Packard Hardware Accessories Limited Warranty An HP Server/HP Netserver Hardware Accessory is an HP hardware product, specifically designated for use with HP Servers/HP Netservers, that is added on or integrated into an HP Server/HP Netserver in order to provide higher performance, capacity, or increased capability. Upon installation inside an HP Server/HP Netserver, the HP Server/HP Netserver Hardware Accessory carries a one-year Return-to-HP warranty or the remainder of the warranty period for the original HP Server/HP Netserver in which it is installed, whichever is longer. HP SureStore and Colorado-branded internal tape drives are covered under a replacement warranty included with the product. HP products external to the system processor unit, such as external rack or storage subsystems, printers, or other peripherals, are covered by the applicable warranty for those products. HP Server/HP Netserver Software Limited Warranty This HP Software Limited Warranty shall cover all software, including third-party operating system and application software, that is provided to you as part of the HP Server/HP Netserver. In case of conflict between HP and non-HP warranty terms these HP warranty terms shall prevail. HP Software Warranty HP warrants for a period of ninety (90) days from the date of purchase that all pre-installed HP software will execute its programming instructions when all files are properly installed. HP does not warrant that the software will be uninterrupted or error free. In the event HP software fails to execute its programming instructions during the warranty period, the customer's remedy will be either (1) replacement of the HP software or (2) a refund upon return of the product and all copies of software as well as installation instructions. -13-