HP NetServer LP 2000r Warranty and Support for Your HP Server - Page 8

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How will my HP Server/HP Netserver be restored if I have a hardware failure? In the event that a technician is sent to your site, they will physically replace the defective part and reconnect the power and data cables. We recommend that you keep backups of your software and data, as you are responsible for restoring the software, including the network operating system, applications, and data. You are also responsible for system configurations, including hard drive partitioning and setting RAID levels. How can I upgrade my HP Server/HP Netserver warranty? HP Supportpack - provides enhanced service such as faster response time or around-the-clock support. More information on HP SupportPacks can be found at: http://www.hp.com/go/servers -> "pc server" -> "technical support" -> additional information -> "warranty & enhanced services" How can I stay current on product updates or enhancements? If I have a problem, how can I help in the support process? You can access extensive technical information, updates to products and support through our website 24 hours a day, 7 days a week. For more detailed information on these tools, check HP's home page on the Internet World Wide Web: http://www.hp.com/go/servers Use all of the information HP makes available on CDROM and over the World Wide Web. When you need further help: · You should verify that key system elements such as bios and firmware are up to date. · Contact HP or an authorized reseller. · Have your HP Server/HP Netserver system administrator available for consultation and to run HPsupplied configuration and diagnostic programs as necessary. -8-

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How will my HP Server/HP
Netserver be restored if I have
a hardware failure?
In the event that a technician is sent to your site, they will
physically replace the defective part and reconnect the
power and data cables. We recommend that you keep
backups of your software and data, as you are responsible
for restoring the software, including the network
operating system, applications, and data. You are also
responsible for system configurations, including hard
drive partitioning and setting RAID levels.
How can I upgrade my HP
Server/HP Netserver
warranty?
HP Supportpack
– provides enhanced service such as
faster response time or around-the-clock support. More
information on HP SupportPacks can be found at:
-> “pc server”
-> “
technical support” ->
additional information
-> “warranty & enhanced services”
How can I stay current
on product updates or
enhancements?
You can access extensive technical information, updates
to products and support through our website 24 hours a
day, 7 days a week. For more detailed information on
these tools, check HP's home page on the Internet World
Wide Web:
If I have a problem,
how can I help in the
support process?
Use all of the information HP makes available on CD-
ROM and over the World Wide Web. When you need
further help:
±²
You should verify that key system elements such as
bios and firmware are up to date.
±
Contact HP or an authorized reseller.
±
Have your HP Server/HP Netserver system
administrator available for consultation and to run HP-
supplied configuration and diagnostic programs as
necessary.
-8-