HP NetServer LP 2000r Warranty and Support for Your HP Server - Page 4

What's included with a standard HP Server/HP Netserver warranty? How long is the standard warranty? Your HP Server's/HP Netserver's standard warranty includes: · Phone support · Free exchange parts · Next Business Day (NBD)*, on-site service * HP strives to have a technician at your site by the next business day, but response time is based on distance from an HP office. More information on response time appears later in this booklet. Product hp server tc21xx Warranty Coverage Periods Year 1 Year 2 Year 3 NBD on-site NBD, Parts Only NBD, Parts Only hp server tc series, except tc21xx NBD, on-site NBD, on-site NBD, on-site hp server rc series NBD, on-site NBD, on-site NBD, on-site hp server rx4610 NBD, on-site NBD, on-site NBD, on-site hp netserver l series NBD, on-site NBD, on-site NBD, on-site hp netserver e800 NBD, on-site NBD, on-site NBD, on-site hp netserver e200 HP Internal Accessories (including HP factory installed third-party hardware) Purchased with rc series Purchased with rx4610 Purchased with tc21xx Purchased with tc series, except tc21xx Purchased with l series Purchased with e800 Purchased separately HP External Accessories HP Rack Storage HP SureStore products NBD, on-site - - NBD, on-site NBD, on-site NBD, on-site NBD, on-site NBD, on-site NBD, on-site Return to HP1 NBD, on-site Exchange2 NBD, on-site NBD, on-site NBD, Parts Only NBD, on-site NBD, on-site NBD, on-site - NBD, on-site Exchange2 NBD, on-site NBD, on-site NBD, Parts Only NBD, on-site NBD, on-site NBD, on-site - NBD, on-site Exchange2 HP Software 90-day media exchange/phone installation & configuration Pre-installed third-party operating system or application software 90-day media exchange/phone installation & configuration 1 When you purchase an HP internal accessory after your HP Server/HP Netserver is installed, it is serviced on-site for the remaining period of the HP Server's/HP Netserver's warranty. If the warranty period for your HP Server/HP Netserver has expired, and the accessory is less than one year old, you can return the accessory to HP or to your authorized reseller for service. 2 You can exchange the HP SureStore Product with HP or your authorized reseller for up to three years from the date of purchase and receive a replacement part the next day. Consult your accessory documentation for specific details on warranty coverage. -4-