Solve printing problems
............................................................................................................
55
The device shuts down unexpectedly
.................................................................................
55
Device takes a long time to print
........................................................................................
55
Blank or partial page printed
...............................................................................................
56
Something on the page is missing or incorrect
...................................................................
56
Placement of the text or graphics is wrong
.........................................................................
57
Print troubleshooting
.................................................................................................................
57
Envelopes print incorrectly
.................................................................................................
58
The product is not responding
............................................................................................
58
The product prints meaningless characters
........................................................................
61
Nothing happens when I try to print
....................................................................................
62
The margins are not printing as expected
..........................................................................
65
Text or graphics are cut off at the edge of the page
...........................................................
66
A blank page came out while printing
.................................................................................
67
Print quality troubleshooting
.....................................................................................................
68
Wrong, inaccurate, or bleeding colors
................................................................................
69
Ink is not filling the text or graphics completely
..................................................................
72
The printout has a horizontal band of distortion near the bottom of a borderless
print
.....................................................................................................................................
74
Printouts have horizontal streaks or lines
...........................................................................
75
Printouts are faded or have dull colors
...............................................................................
77
Printouts seem blurry or fuzzy
............................................................................................
78
Printouts are slanted or skewed
.........................................................................................
80
Ink streaks on the back of the paper
..................................................................................
81
Paper is not picked up from the input tray
..........................................................................
81
Poor black text
....................................................................................................................
83
The product prints slowly
....................................................................................................
85
Advanced printhead maintenance
......................................................................................
85
Clean the printhead
......................................................................................................
86
Align the printhead
........................................................................................................
87
Solve paper-feed problems
......................................................................................................
88
Solve device management problems
.......................................................................................
89
Embedded Web server cannot be opened
.........................................................................
89
Solve network problems
...........................................................................................................
90
Troubleshoot installation issues
...............................................................................................
91
Hardware installation suggestions
......................................................................................
91
Software installation suggestions
.......................................................................................
93
Solve network problems
.....................................................................................................
93
Contents
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