HP OmniBook xt6050 HP Omnibook XT6050 - Corporate Evaluator's Guide - Page 134

Troubleshooting and Maintenance Troubleshooting Your Computer If you can't log in to Netware servers • If a Netware server is using IPX/SPX protocol, you may need to force your frame type to match the server's frame type. Check with your network administrator. If the computer stops responding after booting • Check whether you have a TCP/IP network with no DHCP server. This can cause a long delay at startup because DHCP is enabled. Contact your network administrator to determine the proper TCP/IP configuration. If you have slow or dropped connections on a 10/100 network switch or hub • The switch may be forced to 10 Mbps. For Windows 98, use Network in Control Panel to disable Auto Polarity for the network adapter. If a network connection responds slowly • For Windows XP, if your network connection uses a proxy server, try enabling the option for bypassing the proxy server for local addresses. You can do this in Control Panel under your network connection properties. Memory Problems If a message says you are out of memory • Make sure drive C is not running low on free space. • For Windows 98, use the Memory Troubleshooter in Windows Help: click Start, Help. • If you are having memory problems while running MS-DOS programs, use the MS-DOS or Application and Software troubleshooter in Windows Help: click Start, Help (or Help and Support). • Not all third-party memory cards have been tested for use with the computer. Please check the HP Notebook Web site (www.hp.com/notebooks) for a list of approved and tested memory cards. • Test your computer's memory with the e-Diagtools diagnostics. See "Testing the Hardware" on page 147. 134 Corporate Evaluator's Guide