HP PSC 500 HP PSC 500 - (English) Customer Care Guide - Page 20

WLCC.book Page 6 Wednesday, May 17, 2000 4:34 PM Issue What You Should Do Auto Fit, Clone, or Poster is Make sure to place the original in the correct position, and not working. make sure that the glass and lid are clean and free from smudges and dust. I pressed the front-panel Cancel button to stop scanning. To cancel scanning, make sure you click Cancel in the Scan Status window. If you have canceled scanning from the HP PSC 500 front panel, restart your computer and restart your HP PSC 500. I cannot edit or see scanned text in my word processor. Consider the following: From the HP PSC Scanning viewer, make sure you select to send Text to Another Program. Make sure you paste the text into your word processing program. Graphics are not converted with the Readiris OCR program. I cannot find my scanned file. When you save a scanned picture, it is stored in the My I closed a third-party program Pictures folder. and it did not ask me if I wanted to save the scan. If you did not save your scanned picture, HP PSC 500 automatically stores it either in your default directory or Windows/Temp folder. The file in the Temp folder is named "scan.jpg." I cannot print a document. Make sure your HP PSC 500 is selected as the current or default printer. On the Windows taskbar, click Start, point to Settings, and then choose Printers. Right-click the HP PSC 500 icon, and choose Set as Default. I hear a loud noise, and the message "Cartridge carriage blocked" appears on the display. The shipping insert was left inside the print-cartridge carriage, or the latches were left open after the print cartridges were inserted. Open the print-cartridge access door, and remove the insert or close the latches. Turn the HP PSC 500 off and then on again. I try to scan, but nothing happens. Make sure you installed the scanning software. Scan Status stalls. Turn your HP PSC 500 off and then on again; the scanning process should continue. If this does not work, try restarting your computer.