Section |
Page |
Get started |
17 |
Welcome |
17 |
Product features |
17 |
HP PageWide MFP P77740-60 series |
17 |
Tray capacity (75 gsm or 20–lb bond paper) |
18 |
Print |
18 |
Copy |
19 |
Scan |
19 |
Fax |
19 |
Wireless |
20 |
Connectivity |
20 |
Finishing |
20 |
Optional accessories |
20 |
Environmental features |
21 |
Accessibility features |
21 |
Product views |
21 |
Front left view |
22 |
Front right view |
23 |
Back view |
24 |
Cartridge and product numbers |
24 |
Power on and off |
25 |
Turn the product on and off |
25 |
Manage power |
26 |
Use the control panel |
27 |
Control panel buttons |
27 |
Control panel home screen |
28 |
Control panel dashboard |
29 |
Quick Sets |
29 |
Help features |
30 |
Printer information |
30 |
Help animations |
30 |
Connect the product |
31 |
Connect the product to a computer or a network |
31 |
To connect the product using a USB cable |
31 |
To connect the product to a network |
32 |
Supported network protocols |
32 |
Connect the product using a wired network |
32 |
Connect the product using a wireless network (wireless models only) |
33 |
To enable wireless capability on the product |
33 |
To connect the product to a wireless network using the Wireless Setup Wizard |
33 |
To connect the product to a wireless network using WPS |
34 |
To connect the product to a wireless network manually |
34 |
Use Wi-Fi Direct |
35 |
To turn on Wi-Fi Direct |
35 |
To print from a wireless-capable mobile device |
36 |
To print from a wireless-capable computer (Windows) |
36 |
To print from a wireless-capable computer (OS X) |
36 |
Install HP printer software for a wireless product already on the network |
37 |
Open the printer software (Windows) |
37 |
Manage network settings |
37 |
View or change network settings |
38 |
Set or change the product password |
38 |
Manually configure TCP/IP parameters from the control panel |
38 |
Link speed and duplex settings |
39 |
Printer management and services |
40 |
HP Embedded Web Server |
40 |
About the EWS |
40 |
About cookies |
40 |
Open the EWS |
41 |
Features |
41 |
Home tab |
41 |
Scan tab |
42 |
Copy/Print tab |
43 |
Fax tab |
43 |
HP JetAdvantage tab |
44 |
Network tab |
44 |
Tools tab |
44 |
Settings tab |
45 |
Product security features |
45 |
Security statements |
45 |
Firewall |
46 |
Security settings |
46 |
Firmware updates |
46 |
HP Printer Assistant in the printer software (Windows) |
46 |
Open the HP Printer Assistant |
46 |
Features |
46 |
Print, Scan & Fax tab |
47 |
Shop tab |
47 |
Help tab |
47 |
Tools tab |
47 |
Estimated Levels tab |
48 |
HP Utility (OS X) |
48 |
AirPrint™ (OS X) |
48 |
Paper and print media |
49 |
Understand paper use |
49 |
Supported media sizes |
50 |
Supported paper and print media sizes |
50 |
Supported envelope sizes (Tray 1 only) |
52 |
Supported card sizes |
52 |
Supported label sizes |
52 |
Supported photo media sizes |
53 |
Supported paper types, tray capacities, and orientations |
53 |
Orientation |
53 |
Paper types and tray capacities |
53 |
Configure trays |
54 |
Guidelines |
54 |
Examples |
55 |
Load media |
56 |
Load Tray 1 |
56 |
Load Tray 2 (single) or Trays 2/3 (tandem) |
57 |
Load lower 550-sheet trays |
59 |
Load HCI trays |
60 |
Load envelopes |
61 |
Load letterhead or preprinted forms |
63 |
Load the document feeder |
64 |
Load the scanner |
65 |
Reload the stapler |
66 |
Tips for selecting and using paper |
68 |
Cartridges |
70 |
HP PageWide cartridges |
70 |
HP policy on non-HP cartridges |
70 |
Counterfeit HP cartridges |
70 |
Manage cartridges |
70 |
Store cartridges |
71 |
Print with General Office mode |
71 |
Print when a cartridge is at estimated end of life |
71 |
Check the estimated cartridge levels |
71 |
Order cartridges |
72 |
Recycle cartridges |
73 |
Replace cartridges |
73 |
Tips for working with cartridges |
75 |
Print |
77 |
Print from a computer |
77 |
To print from a computer (Windows) |
77 |
To print from a computer (OS X) |
79 |
To set up printing shortcuts (Windows) |
80 |
To set up printing presets (OS X) |
80 |
To adjust or manage colors |
80 |
Choose a preset color theme for a print job |
81 |
Adjust the color options for a print job manually |
81 |
Match colors to your computer screen |
82 |
Control access to color printing |
82 |
Print from the control panel |
82 |
Print using job storage |
83 |
To disable or re-enable job storage |
83 |
Disable or enable job storage (Windows) |
83 |
Disable or enable job storage (OS X) |
83 |
To apply job storage to one or all print jobs |
83 |
Apply job storage to one print job (Windows) |
84 |
Apply job storage to all print jobs (Windows) |
84 |
Apply job storage to one print job (OS X) |
85 |
Apply job storage to all print jobs (OS X) |
86 |
To print a job stored on the printer |
86 |
To delete a job stored on the printer |
87 |
Print from a USB device |
87 |
Print with NFC |
87 |
Print with AirPrint (OS X) |
87 |
Tips for print success |
88 |
Cartridge tips |
88 |
Paper loading tips |
88 |
Printer settings tips (Windows) |
88 |
Printer settings tips (OS X) |
89 |
Copy and scan |
90 |
Copy |
90 |
Copy settings |
90 |
Adjust lightness or darkness for copies |
90 |
Select a paper tray for copies |
90 |
Reduce or enlarge a copy |
91 |
Load and copy identification cards |
91 |
Copy photos |
92 |
Load and copy mixed-size originals |
92 |
Copy on both sides automatically |
93 |
Cancel a copy job |
93 |
Scan |
93 |
Scan to a USB drive |
93 |
Scan to a computer |
94 |
To set up scan to computer |
94 |
Set up scanning to a computer (Windows) |
94 |
Set up scanning to a computer (OS X) |
94 |
To scan to a computer from the control panel |
94 |
Scan to email |
95 |
To set up scan to email |
95 |
To scan a document or photo to email |
95 |
To change account settings |
95 |
Change account settings in the EWS |
96 |
Change account settings (OS X) |
96 |
Scan to a network folder |
96 |
To set up scan to a network folder |
96 |
To scan to a network folder |
96 |
Scan to SharePoint |
97 |
To set up scan to SharePoint |
97 |
To scan to SharePoint |
97 |
Scan using HP scanning software |
97 |
To scan using HP scanning software (Windows) |
98 |
To scan using HP scanning software (OS X) |
98 |
Scan using other software |
98 |
To scan from a TWAIN-compliant program |
98 |
To scan from a WIA-compliant program |
99 |
Scan using Webscan |
99 |
Scan documents as editable text |
100 |
Guidelines for scanning documents as editable text |
100 |
To scan a document to editable text (Windows) |
101 |
To scan documents as editable text (OS X) |
101 |
Tips for copy and scan success |
102 |
Fax |
103 |
Set up fax |
103 |
Connect fax to a telephone line |
103 |
Configure fax settings |
103 |
To configure fax settings from the control panel |
103 |
To configure fax settings using the HP Digital Fax Setup Wizard |
104 |
Configure fax settings (Windows) |
104 |
Configure fax settings (OS X) |
104 |
Set up HP Digital Fax |
105 |
HP Digital Fax requirements |
105 |
To set up HP Digital Fax |
105 |
Set up HP Digital Fax (Windows) |
105 |
Set up HP Digital Fax (OS X) |
105 |
Set up HP Digital Fax in the EWS |
105 |
To modify HP Digital Fax settings |
105 |
Modify HP Digital Fax settings (Windows) |
106 |
Modify HP Digital Fax settings (OS X) |
106 |
Modify HP Digital Fax settings in the EWS |
106 |
To turn off HP Digital Fax |
106 |
Fax programs, systems, and software |
106 |
Supported fax programs |
106 |
Supported phone services - analog |
106 |
Alternate phone services - digital |
107 |
DSL |
107 |
PBX |
107 |
ISDN |
107 |
VoIP |
107 |
Set fax settings |
108 |
Send-fax settings |
108 |
Set pauses or flash hooks |
108 |
Set a dialing prefix |
108 |
Set tone-dialing or pulse-dialing |
109 |
Set autoredial and the time between redials |
109 |
To set the redial-on-busy option |
109 |
To set the redial-on-no-answer option |
109 |
To set the redial-on-connection-problem option |
110 |
Set the light/dark setting |
110 |
Set the default resolution |
110 |
Use cover-page templates |
111 |
Receive-fax settings |
111 |
Set fax forwarding |
111 |
Block or unblock fax numbers |
111 |
Set the number of rings-to-answer |
112 |
Set distinctive ring |
112 |
Use autoreduction for incoming faxes |
113 |
Set the fax sounds volume |
113 |
Set stamp-received faxes |
113 |
Send a fax |
114 |
Send a fax from the control panel |
114 |
Use phone-book entries |
114 |
Send a standard fax from the computer |
115 |
To send a standard fax from the computer (Windows) |
115 |
To send a standard fax from the computer (OS X) |
116 |
Send a fax from the software |
116 |
Send a fax using monitor dialing |
116 |
Send a fax using printer memory |
117 |
Receive a fax |
118 |
Receive a fax manually |
118 |
Fax memory |
118 |
Reprint a fax |
118 |
Delete faxes from memory |
118 |
Use the phone book |
119 |
Create and edit individual phone-book entries |
119 |
Create and edit group phone-book entries |
119 |
Delete phone-book entries |
119 |
Use reports |
120 |
Print fax confirmation reports |
120 |
Print fax error reports |
121 |
Print and view the fax log |
121 |
Clear the fax log |
122 |
Print the details of the last fax transaction |
122 |
Print a Caller ID Report |
122 |
View the Call History |
122 |
Solve problems |
123 |
Problem-solving checklist |
123 |
Check that the product power is on |
124 |
Check the control panel for error messages |
124 |
Test print functionality |
124 |
Test copy functionality |
124 |
Test the fax-sending functionality |
124 |
Test the fax-receiving functionality |
124 |
Try sending a print job from a computer |
125 |
Test the plug-and-print USB functionality |
125 |
Factors that affect product performance |
125 |
Information pages |
125 |
Factory-set defaults |
126 |
Cleaning routines |
127 |
Clean the printhead |
127 |
Clean the scanner glass strip and platen |
127 |
Clean the document feeder pick rollers and separation pad |
128 |
Clean the touch screen |
128 |
Jams and paper-feed issues |
129 |
The product does not pick up paper |
129 |
The product picks up multiple sheets of paper |
129 |
Prevent paper jams |
129 |
Clear jams |
130 |
Guidelines for clearing jams |
131 |
Jam locations |
131 |
Clear jams from the document feeder |
132 |
Clear jams in Tray 1 (multipurpose tray) |
133 |
Clear jams in Tray 2 (tandem) |
133 |
Clear jams in Tray 3 (tandem) |
135 |
Clear jams in Tray 2 (single) |
136 |
Clear jams in lower 550-sheet trays |
138 |
Clear jams in the 550-sheet tray or in the first tray in stand |
138 |
Clear jams in the second tray in the 3x550-sheet tray and stand |
140 |
Clear jams in the third tray in the 3x550-sheet tray and stand |
141 |
Clear jams in HCI trays |
143 |
Clear jams in left HCI tray |
144 |
Clear jams in right HCI tray |
146 |
Clear jams in the left door |
148 |
Clear jams in the left duplexer |
149 |
Clear jams in the right door |
151 |
Clear jams in the right duplexer |
152 |
Clear jams in the output bin |
153 |
Clear jams in the stapler/stacker |
154 |
Clear jams in the stapler |
155 |
Cartridge issues |
157 |
Refilled or remanufactured cartridges |
158 |
Interpret control panel messages for cartridges |
158 |
Cartridge Depleted |
158 |
Cartridge Low |
158 |
Cartridge Problem |
159 |
Cartridge Very Low |
159 |
Counterfeit or used [color] cartridge installed |
159 |
Do not use SETUP cartridges |
159 |
Genuine HP cartridge installed |
159 |
Incompatible [color] |
160 |
Install [color] cartridge |
160 |
Non-HP cartridges installed |
160 |
Printer Failure |
160 |
Problem with Print System |
160 |
Problem with Printer Preparation |
161 |
Problem with SETUP cartridges |
161 |
Use SETUP cartridges |
161 |
Used [color] installed |
161 |
Printing issues |
161 |
The product does not print |
162 |
Printing troubleshooting checklist |
162 |
Reinstall or replace the left duplexer |
163 |
Remove the printhead wiper restraints |
165 |
The product prints slowly |
166 |
Plug-and-print USB issues |
166 |
The Memory Device Options menu does not open when you insert the USB accessory |
166 |
The file does not print from the USB storage device |
167 |
The file that you want to print is not listed in the Memory Device Options menu |
167 |
Improve print quality |
167 |
Check for genuine HP cartridges |
167 |
Use paper that meets HP specifications |
167 |
Use the correct paper type setting in the printer driver |
168 |
Change the paper type and size setting (Windows) |
168 |
Change the paper type and size setting (OS X) |
168 |
Use the printer driver that best meets your printing needs |
168 |
Print a print-quality report |
169 |
Align the printhead |
169 |
Copy issues |
170 |
Scan issues |
170 |
Fax issues |
170 |
Fax troubleshooting checklist |
171 |
Change error correction and fax speed |
172 |
Set the fax-error-correction mode |
172 |
Change the fax speed |
172 |
Fax logs and reports |
172 |
Print individual fax reports |
172 |
Set the fax error report |
173 |
Fax error messages |
173 |
Communication error. |
174 |
Document feeder door is open. Canceled fax. |
174 |
Fax is busy. Canceled send. |
174 |
Fax is busy. Redial pending. |
174 |
Fax storage is full. Canceling the fax send. |
175 |
Fax receive error. |
175 |
Fax Send error. |
175 |
Fax storage is full. Canceling the fax receive. |
176 |
No dial tone. |
176 |
No fax answer. Canceled send. |
177 |
No fax answer. Redial pending. |
177 |
No fax detected. |
177 |
Solve problems sending faxes |
178 |
An error message displays on the control panel |
178 |
Document feeder paper jam |
178 |
Scanner error |
178 |
The control panel displays a Ready message with no attempt to send the fax. |
178 |
The control panel displays the message \ |
178 |
Faxes can be received, but not sent |
178 |
Unable to use fax functions from the control panel |
179 |
Unable to use phone-book entries |
179 |
Unable to use group phone-book entries |
179 |
Receive a recorded error message from the phone company when trying to send a fax |
179 |
Unable to send a fax when a phone is connected to the product |
180 |
Solve problems receiving faxes |
180 |
An error message displays on the control panel |
180 |
The fax does not respond |
180 |
Sender receives a busy signal |
181 |
Cannot send or receive a fax on a PBX line |
181 |
Solve general fax problems |
181 |
Faxes are sending slowly |
181 |
Fax quality is poor |
181 |
Fax cuts off or prints on two pages |
182 |
Connectivity issues |
182 |
Solve USB direct-connect problems |
182 |
Solve network problems |
182 |
Poor physical connection |
183 |
The computer is using the incorrect IP address for the product |
183 |
The computer is unable to communicate with the product |
183 |
The product is using incorrect link and duplex settings for the network |
184 |
New software programs might be causing compatibility problems |
184 |
The computer or workstation might be set up incorrectly |
184 |
The product is disabled, or other network settings are incorrect |
184 |
Wireless network issues |
184 |
Wireless connectivity checklist |
184 |
The product does not print, and the computer has a third-party firewall installed |
185 |
The wireless connection does not work after moving the wireless router or product |
185 |
The wireless product loses communication when connected to a VPN |
185 |
The network does not appear in the wireless networks list |
185 |
Product software issues (Windows) |
186 |
Product software issues (OS X) |
187 |
The printer driver is not listed in the Print & Scan list |
187 |
The product name does not appear in the product list in the Print & Scan list |
187 |
The printer driver does not automatically set up the selected product in the Print & Scan list |
187 |
A print job was not sent to the product that you wanted |
187 |
When connected with a USB cable, the product does not appear in the Print & Scan list after the driv ... |
187 |
You are using a generic printer driver when using a USB connection |
188 |
Service and support |
189 |
Customer support |
189 |
HP limited warranty statement |
189 |
UK, Ireland, and Malta |
191 |
Austria, Belgium, Germany, and Luxemburg |
191 |
Belgium, France, and Luxemburg |
192 |
Italy |
193 |
Spain |
193 |
Denmark |
194 |
Norway |
194 |
Sweden |
194 |
Portugal |
194 |
Greece and Cyprus |
195 |
Hungary |
195 |
Czech Republic |
195 |
Slovakia |
196 |
Poland |
196 |
Bulgaria |
196 |
Romania |
197 |
Belgium and the Netherlands |
197 |
Finland |
197 |
Slovenia |
198 |
Croatia |
198 |
Latvia |
198 |
Lithuania |
198 |
Estonia |
199 |
Russia |
199 |
Technical information |
200 |
Product specifications |
200 |
Print specifications |
200 |
Physical specifications |
200 |
Warning icons |
201 |
Power consumption and electrical specifications |
201 |
Acoustic emission specifications |
201 |
Environmental specifications |
201 |
Environmental product stewardship program |
202 |
Protecting the environment |
202 |
Safety data sheets |
202 |
Ozone production |
203 |
Power consumption |
203 |
European Union Commission Regulation 1275/2008 |
203 |
Paper |
203 |
Plastics |
203 |
HP PageWide printing supplies |
203 |
Paper use |
203 |
Electronic hardware recycling |
203 |
Material restrictions |
204 |
Material restrictions |
204 |
Battery disposal in Taiwan |
204 |
California Perchlorate Material Notice |
204 |
European Union Battery Directive |
204 |
Battery notice for Brazil |
205 |
Chemical substances |
205 |
EPEAT |
205 |
Disposal of waste equipment by users |
205 |
Waste disposal for Brazil |
205 |
The Table of Hazardous Substances/Elements and their Content (China) |
205 |
Restriction of hazardous substance (India) |
206 |
Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan) |
207 |
Restriction on hazardous substances statement (Turkey) |
208 |
Restriction on hazardous substances statement (Ukraine) |
208 |
China energy label for printer, fax, and copier |
208 |
Regulatory information |
209 |
Regulatory notices |
209 |
Regulatory model identification number |
209 |
FCC statement |
209 |
VCCI (Class B) compliance statement for users in Japan |
210 |
Power cord instructions |
210 |
Notice to users in Japan about the power cord |
210 |
Notice to users in Korea |
210 |
Noise emission statement for Germany |
210 |
European Union Regulatory Notice |
211 |
Products with wireless functionality |
211 |
Models with fax capability only |
211 |
Visual display workplaces statement for Germany |
211 |
Additional statements for wireless products |
212 |
Exposure to radio frequency radiation |
212 |
Notice to users in Brazil |
212 |
Notice to users in Canada |
212 |
Notice to users in Canada (5 GHz) |
213 |
Notice to users in Serbia (5 GHz) |
213 |
Notice to users in Taiwan (5 GHz) |
213 |
Notice to users in Taiwan |
213 |
Notice to users in Mexico |
214 |
Notice to users in Japan |
214 |
Notice to users in Korea |
214 |
Additional statements for telecom (fax) products |
214 |
Additional FCC statement for telecom products (US) |
214 |
Industry Canada CS-03 requirements |
215 |
Notice to users of the Canadian telephone network |
216 |
Notice to users of the German telephone network |
216 |
Notice to users in Japan |
216 |
Australia wired fax statement |
216 |
New Zealand telecom statements |
217 |