HP Pavilion 9800 HP Pavilion Desktop PCs - PCI 56K Modem Aztech - (English) Us - Page 44

Start, Settings, Control Panel, System, Device Manager

Get HP Pavilion 9800 - Desktop PC PDF manuals and user guides View all HP Pavilion 9800 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 44 highlights

Appendix B — Troubleshooting Try to use Hyperterminal to dial up to a BBS. If the connection is successful, then the data function of your modem is working fine. Try exiting the communications software and running it again. You may try to install new version of communication software that supports higher interrupts. I have done the Diagnostic test. However, the system gave an error message that the system is unable to open the COM Port. Windows Me/98/95/2000 Make sure that you have closed all communication software (e.g. Hyperterminal, Dial-up Networking, etc.) when you are doing the diagnostics test. However, if there is no communications software running, do the following: i) From the Windows taskbar, click Start > Settings > Control Panel. ii) Double-click the System icon. iii) Click the Device Manager tab. iv) Check whether there is any yellow exclamation mark on the modem device. If yes, remove the modem device and re-install the modem drivers. Windows NT4.0 Not applicable. Why isn't there any sound from the speakers ? Go through the following steps: i) Make sure that the connections from your speakers to your computer are as described in the User Manual. ii) If your speakers are active (amplified) speakers (with built in power supply and amplifier), make sure that it is put to "ON". Passive speakers (without built in power supply and amplifier) can only be used with an external amplifier. iii) Power from the Mains to your speakers are properly connected and powered ON. 44

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
44
Appendix B ± Troubleshooting
Try to use Hyperterminal to dial up to a BBS.
If the connection is successful,
then the data function of your modem is working fine.
Try exiting the
communications software and running it again.
You may try to install new version of communication software that supports
higher interrupts.
I have done the Diagnostic test.
However, the system gave an error
message that the system is unable to open the COM Port.
W
indows Me/98/95/2000
Make sure that you have closed all communication software (e.g. Hyperterminal,
Dial-up Networking, etc.) when you are doing the diagnostics test.
However, if there is no communications software running, do the following:
i)
From the Windows taskbar, click
Start
>
Settings
>
Control Panel
.
ii)
Double-click the
System
icon.
iii) Click the
Device Manager
tab.
iv)
Check whether there is any yellow exclamation mark on the modem device.
If yes, remove the modem device and re-install the modem drivers.
W
indows NT4.0
Not applicable.
Why isn’t there any sound from the speakers ?
Go through the following steps:
i)
Make sure that the connections from your speakers to your computer are
as described in the User Manual.
ii)
If your speakers are active (amplified) speakers (with built in power supply
and amplifier), make sure that it is put to "
ON
".
Passive speakers (without
built in power supply and amplifier) can only be used with an external
amplifier.
iii)
Power from the Mains to your speakers are properly connected and powered
ON.