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Accessibility, Supported assistive technologies, Contacting support, helped

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13 Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies. Use the Search feature on your device to locate more information about assistive features. NOTE: For additional information about a particular assistive technology product, contact customer support for that product. Contacting support We are constantly refining the accessibility of our products and services and welcome feedback from users. If you have an issue with a product or would like to tell us about accessibility features that have helped you, please contact us at (888) 259-5707, Monday through Friday, 6 a.m. to 9 p.m. Mountain Time. If you are deaf or hard-of-hearing and use TRS/VRS/WebCapTel, contact us if you require technical support or have accessibility questions by calling (877) 656-7058, Monday through Friday, 6 a.m. to 9 p.m. Mountain Time. 72 Chapter 13 Accessibility

Section	Page
Starting right	13
Visit the HP Apps Store	13
Best practices	13
Fun things to do	13
More HP resources	15
Getting to know your computer	17
Finding your hardware and software information	17
Locating hardware	17
Locating software	17
Right side	18
Left side	19
Display	20
Top	21
TouchPad	21
Lights	22
Buttons and speakers	23
Keys	24
Bottom	25
Labels	26
Connecting to a network	27
Connecting to a wireless network	27
Using the wireless controls	27
Using the wireless button	27
Using operating system controls	27
Sharing data and drives and accessing software	28
Using a WLAN	28
Using an Internet service provider	28
Setting up a WLAN	29
Configuring a wireless router	29
Protecting your WLAN	29
Connecting to a WLAN	30
Connecting to a wired network	30
Connecting to a local area network (LAN)	30
Enjoying entertainment features	32
Multimedia features	32
Using the webcam	33
Using audio	33
Connecting speakers	34
Connecting headphones and microphones	34
Using Beats Audio	34
Accessing Beats Audio Control Panel	34
Enabling and disabling Beats Audio	34
Testing your audio features	34
Using video	35
Connecting video devices by using an HDMI cable	35
Setting up HDMI audio	36
Discovering and connecting to Miracast-compatible wireless displays (select AMD models only)	36
Discovering and connecting to Miracast-compatible wireless displays (select Intel models only)	36
Navigating the screen	38
Using the TouchPad and gestures	38
Tapping	39
Scrolling	40
2-finger pinch zoom	41
2-finger click	42
Rotating (select models only)	43
Edge swipes	44
Display and select a charm	44
Display the Customize icon	45
Switch between open apps	46
Using touch screen gestures (select models only)	46
One-finger slide	46
Tapping	48
Scrolling	48
2-finger pinch zoom	49
Rotating (select models only)	49
Edge swipes	50
Right-edge swipe	50
Left-edge swipe	50
Top-edge swipe and bottom-edge swipe	51
Using the keyboard and mouse	51
Using the keys	51
Using the action keys	51
Using Windows shortcut keys	52
Using the hot keys	52
Managing power	54
Initiating Sleep and Hibernation	54
Manually initiating and exiting Sleep	55
Manually initiating and exiting Hibernation (select models only)	55
Setting password protection on wakeup	55
Using the power meter and power settings	56
Running on battery power	56
User-replaceable battery	56
Finding battery information	57
Conserving battery power	57
Identifying low battery levels	57
Resolving a low battery level	58
Resolving a low battery level when external power is available	58
Resolving a low battery level when no power source is available	58
Resolving a low battery level when the computer cannot exit Hibernation	58
Storing a user-replaceable battery	58
Disposing of a user-replaceable battery	58
Replacing a user-replaceable battery	59
Running on external AC power	59
Troubleshooting power problems	59
HP CoolSense	60
Refreshing your software content with Intel Smart Connect Technology (select models only)	60
Shutting down (turning off) the computer	60
Hybrid Graphics and AMD Dual Graphics (select models only)	61
Using Hybrid Graphics (select models only)	61
Using AMD Dual Graphics (select models only)	62
Maintaining your computer	63
Improving performance	63
Handling drives	63
Using HP 3D DriveGuard (select models only)	63
Identifying HP 3D DriveGuard status	64
Using Disk Defragmenter	64
Using Disk Cleanup	64
Adding or replacing memory modules	64
Updating programs and drivers	67
Cleaning your computer	67
Cleaning procedures	68
Cleaning the display (All-in-Ones or Notebooks)	68
Cleaning the sides or cover	68
Cleaning the TouchPad, keyboard, or mouse	68
Traveling with or shipping your computer	69
Securing your computer and information	70
Using passwords	70
Setting Windows passwords	71
Setting Setup Utility (BIOS) passwords	71
Using Internet security software	71
Using antivirus software	72
Using firewall software	72
Installing software updates	72
Installing critical security updates	72
Installing HP and third-party software updates	72
Securing your wireless network	73
Backing up your software applications and information	73
Using an optional security cable lock	73
Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI)	74
Starting Setup Utility (BIOS)	74
Updating the BIOS	74
Determining the BIOS version	74
Downloading a BIOS update	75
Using HP PC Hardware Diagnostics (UEFI)	75
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	76
Backing up, restoring, and recovering	77
Creating recovery media and backups	77
Creating HP Recovery media	77
Restore and recovery	78
Recovering using HP Recovery Manager	79
What you need to know	79
Using the HP Recovery partition (select models only)	79
Using HP Recovery media to recover	80
Changing the computer boot order	80
Removing the HP Recovery partition (select models only)	80
Specifications	81
Input power	81
Operating environment	81
Electrostatic Discharge	83
Accessibility	84
Supported assistive technologies	84
Contacting support	84

Match case Limit results 1 per page

Accessibility

HP designs, produces, and markets products and services that can be used by everyone, including

people with disabilities, either on a stand-alone basis or with appropriate assistive devices.

Supported assistive technologies

HP products support a wide variety of operating system assistive technologies and can be configured

to work with additional assistive technologies. Use the Search feature on your device to locate more

information about assistive features.

NOTE:

For additional information about a particular assistive technology product, contact customer

support for that product.

Contacting support

We are constantly refining the accessibility of our products and services and welcome feedback from

users. If you have an issue with a product or would like to tell us about accessibility features that have

helped you, please contact us at (888) 259-5707, Monday through Friday, 6 a.m. to 9 p.m. Mountain

Time. If you are deaf or hard-of-hearing and use TRS/VRS/WebCapTel, contact us if you require

technical support or have accessibility questions by calling (877) 656-7058, Monday through Friday,

6 a.m. to 9 p.m. Mountain Time.

Chapter 13

Accessibility