HP Pavilion xf315 HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 89

Memory problems, Modem problems

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Troubleshooting and Maintenance Troubleshooting Techniques the battery's operating time by disabling the notebook's standby and hibernate timeouts.) Memory problems If a message says you are out of memory • Make sure drive C is not running low on free space. • Use the memory troubleshooter in Windows Help and Support. • If you are having memory problems running MS-DOS programs, use the application and software problems troubleshooter in Windows Help and Support. • Not all third-party memory cards have been tested for use with your notebook. Please check the HP Notebook web site (www.hp.com/notebooks) for a list of approved and tested memory cards. • Test your notebook's memory with the e-DiagTools diagnostics-see "Testing the Hardware" on page 100. If memory doesn't increase after adding RAM • Make sure all RAM modules are installed properly. • Test your notebook's memory with the e-DiagTools diagnostics-see "Testing the Hardware" on page 100. If the notebook will not boot up after adding RAM • Make sure your notebook is using only PC133 RAM modules, or it will not boot up. (You will also see an error message.) Modem problems If the modem seems slow • Try another telephone line, preferably one normally used for a fax machine or modem. • Eliminate extra connections in the line. If possible, connect directly to the wall jack. Reference Guide 89

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Troubleshooting and Maintenance
Troubleshooting Techniques
Reference Guide
89
the battery
’
s operating time by disabling the notebook
’
s standby and hibernate
timeouts.)
Memory problems
If a message says you are out of memory
•
Make sure drive C is not running low on free space.
•
Use the memory troubleshooter in Windows Help and Support.
•
If you are having memory problems running MS-DOS programs, use the application
and software problems troubleshooter in Windows Help and Support.
•
Not all third-party memory cards have been tested for use with your notebook. Please
check the HP Notebook web site (www.hp.com/notebooks) for a list of approved and
tested memory cards.
•
Test your notebook
’
s memory with the e-DiagTools diagnostics
—
see
“
Testing the
Hardware
”
on page 100.
If memory doesn
’
t increase after adding RAM
•
Make sure all RAM modules are installed properly.
•
Test your notebook
’
s memory with the e-DiagTools diagnostics
—
see
“
Testing the
Hardware
”
on page 100.
If the notebook will not boot up after adding RAM
•
Make sure your notebook is using only PC133 RAM modules, or it will not boot up.
(You will also see an error message.)
Modem problems
If the modem seems slow
•
Try another telephone line, preferably one normally used for a fax machine or modem.
•
Eliminate extra connections in the line. If possible, connect directly to the wall jack.