HP Pavilion xf315 HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 98
Printing problems, Startup problems
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Troubleshooting and Maintenance Troubleshooting Techniques Printing problems Hint You can solve most printing problems by using the printing troubleshooter in Windows Help and Support. If a printer doesn't print • Check for printer errors. • Make sure the printer is on and has paper in it. • Make sure you are using the correct printer cable or cable adapter, and that the cable is securely connected at both ends. If the left edge of the printed output is missing • Certain applications may not work properly with 600-dpi printers. If you're using such a printer, try selecting a compatible printer driver for a 300-dpi printer. For example, if you were using a 600-dpi HP LaserJet printer, you might try using the HP LaserJet IIIsi driver (300 dpi). Startup problems If the notebook doesn't respond when you turn it on • Don't use the touch pad while the notebook is starting up or resuming from standby or hibernation. • Connect the AC adapter. • Reset the notebook by using a pin or straightened paper clip to press the system-off switch on the bottom of the notebook. Then press the power button to turn the notebook on. • If the notebook still doesn't respond, remove the battery and AC adapter, and remove any PC card. Then reset the notebook using the system-off switch on the bottom of the notebook, replace the battery and connect the AC adapter, and turn on the notebook by pressing the power button. • If you still get no response, call HP for assistance. 98 Reference Guide