HP Pavilion zv5000 Expansion Base Reference Guide - Page 33

Troubleshooting Removal Problems and Solutions Problem Possible Cause Solution The blue indicator light does not illuminate. The notebook is not powered on. Turn on the notebook. The Expansion Base is not Plug the Expansion Base plugged into AC power. into an AC power outlet. The expansion cable on the Expansion Base is not connected to the expansion connector on the notebook. Connect the expansion cable to the expansion connector. The notebook is in Remove the notebook from suspend/hibernate mode. suspend or hibernate mode. The speakers have The Expansion Base Adjust the volume buttons. little or no volume. speakers are muted or the volume is set too low. The notebook shuts down. The Expansion Base is not plugged into an AC power outlet, draining the notebook battery pack. Plug the Expansion Base into an AC power outlet. The wireless The receiver is not keyboard or mouse plugged into an available does not work. USB port. Plug the receiver into a USB port. The receiver and keyboard or mouse have not been synchronized. Synchronize the devices by pressing the appropriate buttons. Refer to the "Using the Expansion Base" chapter,"Using the Wireless Keyboard and Mouse" section for more information. The keyboard or mouse has no battery power. Make sure that batteries are inserted correctly in the keyboard or mouse and that the batteries are functional. Reference Guide A-3