HP Photosmart 140 HP Photosmart 140 series - (English) Reference Guide - Page 29

computer, the Add New Hardware, Universal Serial Bus controllers - windows 7

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installation troubleshooting Problem Possible cause Solution Windows 98 only When I connect a USB cable between the printer and my computer, the Add New Hardware Wizard does not appear. Your USB cable may not be 1 Turn off the printer and working or may not be connected disconnect the USB cable from properly. the printer. 2 Unplug the power cord from the printer. 3 Wait about 10 seconds. 4 Plug the power cord into the printer and turn on the printer. 5 Reconnect the USB cable to the printer. If you are still having problems, try using another USB cable. OR 1 Click Start, Settings, Control Panel. 2 Double-click the System icon. 3 Click the Device Manager tab. 4 Click the (+) icon next to the Universal Serial Bus controllers option. If you see a USB host controller and a USB root hub listed, USB is probably enabled. If you do not see these devices listed, refer to your computer's documentation or contact the computer manufacturer for more information about enabling and setting up USB. reference guide 25

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reference guide
installation troubleshooting
25
Windows 98 only
When I connect a USB cable
between the printer and my
computer, the Add New Hardware
Wizard does not appear.
Your USB cable may not be
working or may not be connected
properly.
1
Turn off the printer and
disconnect the USB cable from
the printer.
2
Unplug the power cord from the
printer.
3
Wait about 10 seconds.
4
Plug the power cord into the
printer and turn on the printer.
5
Reconnect the USB cable to the
printer.
If you are still having problems, try
using another USB cable.
OR
1 Click
Start
,
Settings
,
Control
Panel
.
2
Double-click the
System
icon.
3
Click the
Device Manager
tab.
4
Click the (+) icon next to the
Universal Serial Bus controllers
option. If you see a USB host
controller and a USB root hub
listed, USB is probably enabled.
If you do not see these devices
listed, refer to your computer’s
documentation or contact the
computer manufacturer for more
information about enabling and
setting up USB.
Problem
Possible cause
Solution