HP Photosmart 140 HP Photosmart 140 series - (English) Reference Guide - Page 36

chapter 4 hardware services If you are experiencing printer hardware failure, contact the store where you purchased your printer. Or, go to www.hp.com/cpso-support/guide/psd/ repairhelp.html for the nearest sales and service office. Service is free of charge during the limited warranty period. Beyond the warranty period, a service fee will be charged. For more information about the HP limited warranty, see limited warranty statement on page 32. software services HP periodically provides updates to the printer software. You can download these updates by going to www.hp.com/support or by using the software that came with your printer. Updates of the HP Photo & Imaging software are available on CD only. To receive printer software updates using the software that came with your printer, follow these steps: • Windows PC-From the Start menu, select Programs or All Programs, Hewlett-Packard, HP Software Update. • Macintosh-From the HP Inkjet Utility, select Support from the pop-up menu, then click Support. limited warranty statement Region Europe, Middle East, Africa Software warranty 90 days Printer warranty 1 year A. Extent of Limited Warranty 1 Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in material and workmanship for the duration specified above, which duration begins on the date of purchase by the customer. 2 For software products, HP's limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be uninterrupted or error free. 3 HP's limited warranty covers only those defects which arise as a result of normal use of the product, and does not cover any other problems, including those which arise as a result of: • Improper maintenance or modification; • Software, media, parts, or supplies not provided or supported by HP; or • Operation outside the product's specifications. 4 For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage. 5 If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP's warranty, HP shall either repair or replace the defective product, at HP's option. 6 If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the product. 7 HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP. 8 Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the product being replaced. 32 hp photosmart 140 series