HP Presario 300 Presario 305 Series Maintenance and Service Guide - Page 62

Before You Begin Removal Sequence Product Description Presario 305 Model Specifications Troubleshooting Pin Assignments Parts Catalog Battery Operations Index Diagnostic Error Codes Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic program. These error codes help identify possibly defective subassemblies. The following tables list error codes, a description of the error condition, and the action required to resolve the error condition. Retest the system after completing each IMPORTANT: step. If the problem has been resolved, do not proceed with the remaining steps. For the removal and replacement of a particular subassembly, see Removal and Replacement Procedures. Select error codes by number or type: 101 through 114 200 through 215 300 through 304 401 through 403 600 through 699 1101 1701 through 1736 501 through 516 2402 through 2456 2458 through 2480 3206 8601 through 8602 3301 through 3305 6600 through 6623 Processor Test Memory Test Keyboard Test Parallel Printer Test Diskette Drive Test Serial Test Hard Drive Test Video Test Audio Test Touch Pad Pointing Device Test CD or DVD Test Error Code 101-xx 103-xx 104-xx 105-xx 106-xx 107-xx 108-xx 109-xx 110-xx 113-xx 200-xx 202-xx 203-xx 204-xx 211-xx 214-xx 215-xx 300-xx 301-xx 302-xx 304-xx 401-xx 402-xx 403-xx 600-xx 601-xx 602-xx 603-xx 604-xx 605-xx 606-xx 609-xx 610-xx 697-xx 698-xx 699-xx Processor Test Error Codes Description Recommended Action CPU test failed Replace the processor board and retest. DMA page registers test failed Replace the system board and retest. Interrupt controller master test failed Port 61 error Keyboard controller self-test failed CMOS RAM test failed CMOS interrupt test failed CMOS clock test failed Programmable timer load data test failed Protected mode test failed Memory Test Error Codes Memory machine ID test failed Memory system CMOS checksum failed 1. Flash the system CMOS and retest. 2. Replace the system board and retest. Write/Read test failed Address test failed Random pattern test failed Remove and replace the memory board or system board (if memory board on the system board is faulty) and retest. Noise test failed Random address test failed Keyboard Test Error Codes Failed ID Test Failed Selftest/Interface Test 1. Check the keyboard connection. If disconnected, turn off the computer and connect the keyboard. Failed Individual Key Test 2. Replace the keyboard and retest. Failed Keyboard Repeat Test 3. Replace the system board and retest. Parallel Printer Test Error Codes Printer failed or not connected Failed Port Test Printer pattern test failed 1. Connect the printer. 2. Check power to the printer. 3. Install the loop-back connector and retest. 4. Check port and IRQ configuration. 5. Replace the system board and retest. Diskette Drive Test Diskette ID drive types test failed Diskette format failed Diskette read test failed 1. Replace the diskette 2. Replace the diskette drive and retest. 3. Replace the system board and retest. Diskette write, read, compare test failed Diskette random read test failed Diskette ID media test failed Diskette speed test failed Diskette reset controller test failed Diskette change line test failed Diskette type error Diskette drive speed not within limits Diskette drive/media ID error 1. Replace media. 2. Run Compaq Utilities. Back to top