Appendix B
Power Cord Set Requirements
..................................................................................................
86
General Requirements
.......................................................................................................................
86
Japanese Power Cord Requirements
................................................................................................
86
Country-Specific Requirements
..........................................................................................................
87
Appendix C
Troubleshooting Without Diagnostics
......................................................................................
88
Safety and Comfort
............................................................................................................................
88
Before You Call for Technical Support
...............................................................................................
88
Helpful Hints
.......................................................................................................................................
89
Solving General Problems
..................................................................................................................
91
Solving Power Problems
....................................................................................................................
94
Solving Hard Drive Problems
.............................................................................................................
95
Solving Media Card Reader Problems
...............................................................................................
96
Solving Display Problems
...................................................................................................................
98
Solving Audio Problems
...................................................................................................................
102
Solving Printer Problems
..................................................................................................................
103
Solving Keyboard and Mouse Problems
..........................................................................................
105
Solving Hardware Installation Problems
...........................................................................................
107
Solving Network Problems
...............................................................................................................
109
Solving Memory Problems
...............................................................................................................
112
Solving CD-ROM and DVD Problems
..............................................................................................
113
Solving USB Flash Drive Problems
..................................................................................................
115
Solving Front Panel Component Problems
......................................................................................
116
Solving Internet Access Problems
....................................................................................................
117
Solving Software Problems
..............................................................................................................
119
Interpreting Power LED and Beep Codes
........................................................................................
120
Resetting the Password Jumper
......................................................................................................
121
HP Pro 3005/3085
...........................................................................................................
121
HP Pro 3015
....................................................................................................................
122
Resetting the CMOS Jumper
...........................................................................................................
123
HP Pro 3005/3085
...........................................................................................................
123
HP Pro 3015
....................................................................................................................
124
Contacting Customer Support
..........................................................................................................
125
Appendix D
Specifications
............................................................................................................................
126
HP Pro 3005/3085
............................................................................................................................
126
HP Pro 3015
.....................................................................................................................................
128
Index
.................................................................................................................................................................
130
viii