HP Pro 3420 PC Maintenance & Service Guide - Page 118

Agere Systems PCI-SV92PP Soft, System and Maintenance

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Internet takes too long to download Web sites. Cause Modem is not set up properly. Solution Verify that the modem is connected and communicating properly. Windows 7 1. Select Start > Control Panel. 2. Click on Hardware and Sound. 3. Click on Device Manager. 4. Double-click Modems. 5. Double-click Agere Systems PCI-SV92PP Soft Modem. 6. On the General tab, click Diagnostics. 7. Click Query Modem. A "Success" response indicates the modem is connected and working properly. Windows XP 1. Select Start > Control Panel. 2. Double-click System. 3. Click the Hardware tab. 4. In the Device Manager area, click the Device Manager button. 5. Double-click Modems. 6. Double-click Agere Systems PCI-SV92PP Soft Modem. 7. On the General tab, click Diagnostics. 8. Click Query Modem. A "Success" response indicates the modem is connected and working properly. Windows Vista 1. Select Start > Control Panel. 2. Click on System and Maintenance. 3. Click on System. 4. In the Tasks list, select Device Manager. 5. Double-click Modems. 6. Double-click Agere Systems PCI-SV92PP Soft Modem. 7. On the General tab, click Diagnostics. 8. Click Query Modem. A "Success" response indicates the modem is connected and working properly. 110 Appendix A Troubleshooting Without Diagnostics

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Internet takes too long to download Web sites.
Cause
Solution
Modem is not set up properly.
Verify that the modem is connected and communicating
properly.
Windows 7
1.
Select
Start
>
Control Panel
.
2.
Click on
Hardware and Sound
.
3.
Click on
Device Manager
.
4.
Double-click
Modems
.
5.
Double-click
Agere Systems PCI-SV92PP Soft
Modem
.
6.
On the
General
tab, click
Diagnostics
.
7.
Click
Query Modem
. A “Success” response indicates
the modem is connected and working properly.
Windows XP
1.
Select
Start
>
Control Panel
.
2.
Double-click
System
.
3.
Click the
Hardware
tab.
4.
In the
Device Manager
area, click the
Device Manager
button.
5.
Double-click
Modems
.
6.
Double-click
Agere Systems PCI-SV92PP Soft
Modem
.
7.
On the
General
tab, click
Diagnostics
.
8.
Click
Query Modem
. A “Success” response indicates
the modem is connected and working properly.
Windows Vista
1.
Select
Start
>
Control Panel
.
2.
Click on
System and Maintenance
.
3.
Click on
System
.
4.
In the
Tasks
list, select
Device Manager
.
5.
Double-click
Modems
.
6.
Double-click
Agere Systems PCI-SV92PP Soft
Modem
.
7.
On the
General
tab, click
Diagnostics
.
8.
Click
Query Modem
. A “Success” response indicates
the modem is connected and working properly.
110
Appendix A
Troubleshooting Without Diagnostics